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ITC Students meet the Industry!

Posted on 19/09/2013 by

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ITC’s City Campus held its industry expo on 27 August.

Presenters from seven companies came to speak to the students and we are very grateful to AVSEC, American Express Travel, Auckland Bridge Climb and Bungy, Eco Zip, Intercity, Renaissance Tours, and Stray for their presentations.

The expo had a professional feel, as ITC wanted the students to experience a real industry event. The presenters had banners and posters promoting their businesses and the students all arrived looking very professional.

The students were organised into seven groups and each presenter gave a 20-minute presentation to each of the groups throughout the morning.

The main purpose of each presentation was to enlighten our students about the company, the sector of travel and tourism in which the company specialises, the speaker’s story of how they got to where they are today and some useful recruitment information. The presenters do amazingly well to fit all this into 20 minutes!

Most of the presenters brought an ITC graduate who is now working with them. This gave the current students are real sense that the careers they were discussing were achievable, as the students could identify with the graduate as someone like themselves.

The day went without a hitch, with students moving quickly between sessions and quiet reigning over the whole college during the presentations.

The expo was also open to our Distance Learning students and it was great to see a number of them there on the day, with one even organising her own work experience with one of the presenters.

The day went extremely well with extremely positive feedback from students:

“They were very informative and I enjoyed the vibe in the room while they were presenting.”

“He was passionate, had great knowledge and sold it as a fun way to work or experience.”

“He was very outgoing and easy to understand, he was funny and had good body language, which gave us a good impression.”

“She was really passionate about her job and shared her experiences with us.”

“They were lively, and made the audience participate in their presentation to help remember their information.”

”Made me think that anything is possible and there is so much you can put into travel and tourism.”

“Opened my eyes to many career paths.”

“Eco-tourism is a new product that has just come into the tourism industry and it really sparked my interest to start a career.”

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ITC Ten Pin Bowling Day

Posted on 31/08/2013 by

Over 150 students from ITC descended on the Metrolanes bowling centre in Queen Street for a day of bowling, pool competitions and delicious food on 31 July.

Many of the students attended in fancy dress for the 90s-themed event, and the music and videos at the venue ranged from Spice Girls to MC Hammer. The tutors also dressed up, and Ginger Spice (Amy) and Sporty Spice (Tessa) did a great job of organising the day.

The students split into teams of six and took turns filling the bowling lanes for some friendly competition. When not bowling the students kept themselves entertained with free games of pool, 90s dancing and plenty of pizza, hot chips and drinks.

Four teams went head to head for the final rounds, with movie and bowling tickets up for grabs as the top prizes. The winning team was CAV03. Spot prizes also went to the students with the three highest bowling scores of the day, and to the most enthusiastic dancer.

The event was a great opportunity for the students to interact and get to know each other, strengthening existing friendships and meeting new people. Congratulations to all the winners and thank you to all students who took part. Thanks also to Metrolanes for providing a fun venue that provided plenty of entertainment throughout the day.Image

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Are you ready to fly high?

Posted on 27/08/2013 by

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Since 1996 the International Travel College of New Zealand (ITC) has been focused on providing training that gets students jobs in the airline, airport, travel and tourism industries.

With two Airport Training Centres at its City and Botany Campuses, ITC students get experience with the technology, the practical processes and the customer service skills they will need in their future careers.

The huge Airport Training Centres simulate real-world airports, including check in, customs, gate lounges, and planes where students are trained in all aspects of in-flight service. Training also incorporates the Ready to Check in online check in system, currently used by many airlines worldwide.

ITC is also committed to getting on-site experience for its students. This entails students helping out behind the scenes at industry events, and an increasing number of agreements with local industry employers, who are keen to give ITC students part-time work opportunities while they study.

“We’ve got great relationships with the industries we work with, and the practical nature of our courses means that our graduates are ready to work in their chosen fields,” says ITC’s Marketing Director Claire Huxley. “That translates into great job placement rates and a willingness from our industry partners to provide our students with work experience.”

“This whole experience has really shown me that what the tutors say to us at ITC is true – they push and encourage students to go for their dreams and never give up. My training at ITC has definitely helped me with my confidence and knowledge of the travel and tourism industry and thanks to them and my hard work it has all paid off, now I am in going to Dubai to embark on an exciting career as flight attendant for Emirates!” said graduate Lisi Kaihau.

Both ITC’s Botany and City Campuses have a few spaces on their last 2 courses in 2013, so it’s not too late to enrol now! Find out how you can launch your career in the airline, airport, and travel and tourism industries by phoning the ITC Team now 0800 868747 or (09) 373 5510 for more information, or check our website www.itc.co.nz

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ITC accepted as one of the best by Quality Education

Posted on 14/08/2013 by

Lesley Quality Education

The International Travel College of New Zealand (ITC) has been accepted as a Quality Education College.

“We are really proud to be associated with Quality Education,” says ITC’s Managing Director Claire Huxley. “They have a reputation in the industry for only working with the best.”

Quality Education is part of Quality English Ltd (QE), a company registered in England and Wales that carefully selects the best of English language schools around the world.

Building on the success of Quality English, Quality Education is described on its website as being “the new global brand for quality independent course providers teaching in English”

Eligible schools are invited to apply and undergo a series of quality checks, including a visit. The schools are then able to use the QE logo and have a presence on its website, where students can search for schools by country and subject.

“QE regularly checks the standards of the schools it associates with to monitor their quality,” says Claire. “They are essentially putting their reputation on the line each time they accept a new school or college to be part of their brand.”

ITC has welcomed and supported the advent of the new brand and its global reach by being second in the world to become a Quality Education College.

“We were only pipped at the post by Sterling College in Perth,” laughs Claire. “Quality English has such a strong reputation in English language teaching that we jumped at the chance to be associated with the launch of this new brand supporting programmes taught in English.”

ITC, which has been a premium supplier of full-time and part-time training programmes for the airline, travel and tourism industries since 1996, is well placed to understand the importance of being associated with a well-known global brand.

“Travel and tourism is by its very nature an international affair,” says Claire. “We are thrilled to be part Quality Education and value the opportunity it will bring to engage with new students from around the world.”

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Graduation 2013 – a night of fireworks and magic

Posted on 06/08/2013 by

ImageToni Waterhouse, ITC’s Academic Support Coordinator, reports on this year’s graduation ceremony.

The 4th of July, America’s Independence Day, was the perfect day to celebrate our graduates’ success as they embarked on the next chapter in their lives.

Guest Speaker Kevin Biggar, from TV programme ‘First Crossings’, kindly came along to watch future successes take to the stage and to share his journey of self discovery, struggles and stardom. He provided enough motivation and drive to spark the light in many of us.

We embraced our multicultural college with many students in traditional dress, and a fantastic performance by the La Fuze Dance Crew. On the back of their Miss World NZ act, they treated us to a mixture of cultural and current dance moves, lathered in oil – They certainly knew how to entertain a crowd!

Special thanks to the wonderful people of our industry, who not only attended the night to scope out the talent but who graciously donated gifts for our Special Awards. We give warm thanks to the Langham Hotel, YHA, Intercity, Rainbows End, Nomads, Explore NZ, EcoZip Adventures, Sky Jump Auckland, Fullers, Auckland Bridge Bungy, Jucy and Stray Tours.

Congratulations to all of the students who graduated on the night, in particular Romain Villard and Elizabeth Adams who were awarded Student of the Year from the City and Botany Campuses respectively. And congratulations to the family, friends and staff who supported them along the way. The students have achieved greatness under our wings, but it is now time for them to set out on their own. As Socrates said: ‘To find yourself, think for yourself’ and remember the best is yet to come!

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One Big Whanau – ITC Famil Trip June 2013

Posted on 13/07/2013 by

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ITC’s CTT01 and CTT02B recently experienced the famil trip to Rotorua’s Tamaki Maori Village, the Kaitiaki River for whitewater rafting, the Agrodome for some adrenaline-fuelled adventure, and Whanganui National Park’s Blue Duck Station.

Also along on the trip for the first time was ITC tutor Geraldine. Nicknamed “Mama G” by the students, Geraldine had at first been nervous about going; but she soon realised it was best decision she could have made.

“It confirmed to me that I am in the right place helping students achieve their dreams,” says Geraldine. And she appreciated the opportunity to get to know better the students she has been working with for the past 6 months.

“Most of these students have had it rough,” she says, “They have been through so much throughout their lives. This experience opened my eyes and my heart to all of my students. It has taught me that I have to do all that I can to help make a difference so that they too can make a difference within the travel and tourism industry.”

As always on the famil trip, the Tamaki Brothers’ Maori village experience was popular with the students and had a real impact on some.

“I never understood how beautiful Maori culture is until I saw this,” says Neharika.

Mohammed was nominated chief for the evening: “I think that was the most amazing thing I did,” he says. “I was a little bit scared, but it was something I will never forget and the people there were really kind.”

Tonu says he enjoyed learning about the history of the Maori people and the Treaty of Waitangi and was extremely impressed by meeting “people who are actively involved with keeping their culture alive.”

Judith also enjoyed experiencing a place she thought she knew well: “I’ve been to Rotorua, but never explored it like we did at the famil.”

Jessica says that she relished the opportunity “to get to know more about my Maori side; it’s something that I’ll cherish for a lifetime.”

The adventurous nature of the white water rafting and the activities at the Agrodome required courage, and many of the students took the opportunity to challenge their fears.

“I’d never in my whole entire life thought I’d do some of the things I did in Rotorua such as white water rafting,” says Tonu.

“That was the best activity,” says Manpreet, “even though I was really scared and thought I am just about to die, just before the big waterfall!”

Audrey said that the guides were “calming and funny. They made you feel safe. Loved it!”

“I want to thank ITC for this opportunity that got me to experience things that I’ve never done before,” says Loia.

Perhaps most impressive of all was Jessica, who had had a previous accident on the water and didn’t think she would ever do something like that again. “But I had an amazing time white water rafting,” she says. “I also never thought I’d do the Swoop at Agroventures, as I’m really scared of heights, but again I wanted to prove to myself that I can do it.”

And tutor Geraldine also had to confront her fears: “I’m always in front of my class teaching and constantly telling them to take risks. On this famil I had to follow my own preaching. I took a leap faith, which reminded me that I too need to take risks in helping my students be successful in all that they do.”

The beauty of Blue Duck Lodge also made an impression on the students.

“I never knew places like that even existed in New Zealand,” says Phillomina.

“I was blown away by the amazing hidden wonders of New Zealand,” says Neharika.

But what really stood out for the students and their tutor was the way that travel creates a bond between people.

“It was fun going through all the activities together as a group and it was a great opportunity for both classes to get to know one another,” says Siala.

The two groups came together over the course of the trip and shared many stories.

Telesia says that the famil trip changed “a lot of the things I look at in life. I realised that you have no right to judge someone before you have walked through their past. Getting to know each and every one of my classmates brought tears to my eyes – all I can say is you are all very strong and your story can change someone’s life.”

“They all motivate me in some way,” says Jessica. “It’s the encouragement and perseverance that has made me become who I am today. I’m so grateful to have met them all in my life. They are all amazing.”

“God bless each soul that came on this trip!” says Neharika “You’ve all made a space in my heart.”

Or, as Audrey puts it: “We went down as two classes and came back as one big whanau!”

For tutor Geraldine, it has confirmed that she has made the right career choice and that she is where she should be. Thank you ITC for continuing to make a difference in the lives of our students, our community and our country,” she says. “And thank you for this golden opportunity that you give our students to have this amazing experience.”

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Tutor Profile: Tessa Henwood

Posted on 02/07/2013 by

Tessa & her class

ITC’s newest tutor Tessa Henwood tells us about how her love of hospitality and tourism has led her to travel all over the world: and how it all started in a Yorkshire pub.

I was born in the UK, and when I left school I started working as a barmaid in pubs. I met so many interesting people and had so much fun; I just knew I had to pursue a career in the hospitality and tourism industry.

Although I was not very academic I decided to try and gain a qualification, so I enrolled in a Higher National Diploma in Hospitality Management with Tourism. I loved the course; it was so practical and it taught me so many things that I have used in my working career. In the end I stayed on an extra year to complete the Hospitality Business Management Degree. I graduated with a First Class Honours degree, which is one of my proudest achievements.

After university I just wanted to see the world! I worked hard, saved money and went traveling to as many amazing places as I could. Wherever I went, whether it was Cuba or Peru, Europe or Africa, I enjoyed amazing adventures and learned so much about myself.

After landing in New Zealand, I travelled for a year, working my way around the country in different backpacker hostels. I loved working in the tourist industry in New Zealand! The range of adventure attractions, beautiful national parks, and interesting cultures and history make the country unique and different to anywhere else I have ever traveled.

I eventually settled in Auckland working for the YHA as operations manager. Around this time I also started working with ITC, providing work placement opportunities and giving career presentations.

When I first visited the college I felt I had found somewhere that not only shared my passion for the travel and tourism industry, but that was also encouraging people to dream big. I believe that everyone has the potential to do anything, and I feel that by working with ITC and all my colleagues we can help people achieve their dreams.

 

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Tutor Profile: Hala Akkad

Posted on 19/06/2013 by

ImageITC tutor Hala Akkad has over 25 years’ experience in staff training and customer service in the travel, tourism and hospitality industries. Here she shares some information about her background and her love of travel and adventure.

I started working as a guest relations officer at the Sheraton Hotel, then moved into sales and marketing with the international hotel brand Le Méridien.

I decided to move into the airline industry, which was a great life-changing decision. I began as a flight attendant, and then became a flight attendant safety instructor with Saudi Airline. During my time there I enjoyed teaching 54 different nationalities of flight attendants from all around the world.

After this I worked as a senior airport service agent and training facilitator for Emirates at Auckland airport, where I gained extensive knowledge about the airline airport operations, customer service and experience with reservations, fares, ticketing and the Global Distribution system relating to the travel industry.

Having a passion for airline travel and cruising I have myself taken trips to many countries around the world. Places I have been to on my travels include the entire Mediterranean, most of the Asian countries, Eastern and Western Europe, the Middle East, USA, Canada, Panama Canal, Fiji, Mexico, the Caribbean and the Bahamas. The best thing about travelling is experiencing all the different cultures, food, shopping and the great outdoors. I am an outdoor person who loves walking, biking and kayaking and I try to work this into my travel whenever I can. The extent of my travels, my passion for the outdoors, and my staff training and hospitality experience means I am an enthusiastic teacher and I love to share this knowledge and experience with our students at ITC. I have enjoyed working with many different cultures during my working life, which has given me a cultural awareness and an appreciation of diversity that I also try to pass on to our students.

 

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ITC 2014 Scholarships Are Open and Online

Posted on 13/06/2013 by

International Travel College of New Zealand’s (ITC) 2014 scholarship applications are now open to those who want to study for the airline, travel or tourism industries.

This is the second year that ITC has run the application process by asking students to create a video or a blog to be posted online. The entry needs to show the student’s passion and enthusiasm for the travel and tourism industries and commitment to learning.

“The technology and social media element of the scholarship makes it particularly relevant to this generation of students and to the changing way that travel and tourism operates,” says ITC’s Marketing Director Claire Huxley.

Applications are open earlier this year to give students more time to plan and create their online masterpieces, and the voting element has been removed.

“We initially thought that would be a fun element to the scholarship applications, but we have discovered that it put some people off. We want this to appeal to as many potential students as possible; and although it is a fun exercise, it is an important and serious decision we have to make regarding who receives the scholarships,” says Claire.

A group of ITC’s tutors and management team will select the recipients, and they will be looking for that special something that makes ITC’s graduates so successful.

“There are a number of qualities that people need to really contribute to the travel and tourism industry and to have a career that they love,” says Claire.

“All of our tutors have worked in these industries and the college has strong connections with organisations and employers in airline, travel and tourism, so we know what they are looking for.”

“We are all excited about seeing what this year’s applicants can show us!”

To find out more about the ITC 2014 Scholarship competition visit: https://www.facebook.com/ITCNZ/app_399543336780182

ITC, which has campuses in Botany and central Auckland, has been a premium supplier of training programmes for the airline, travel and tourism industries since 1996.

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ITC Finalist in Auckland Export Awards

Posted on 29/05/2013 by

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The International Travel College of New Zealand (ITC) has been announced as a finalist in the Auckland Export Awards in the QBE Insurance Exporter of the Year category.

This category is open to businesses with total sales under $25 million and with a minimum of 20 per cent of revenue from exports.

“This recognises our excellence in export education, which is so crucial to New Zealand, and also to our industry,” says ITC’s Marketing Director Claire Huxley.

ITC, which has been a premium supplier of full-time and part-time training programmes for the airline, travel and tourism industries since 1996, is well placed to understand the importance of international markets.

“Our industry, by its very nature, requires that we have well-trained people from all over the world here in New Zealand, and also that the graduates we send overseas represent the very best Kiwis have to offer,” says Claire.

ITC has strong industry connections and an excellent reputation both in New Zealand and overseas, which Claire believe has been critical to its success in the awards.

The college’s international students make up around 10 per cent of its student body and have a strong 95 per cent completion rate. International students are given support to become familiar with the New Zealand tourism employment market once they have completed their studies and regularly gain employment in their chosen industry.

“At ITC we really celebrate that, more than ever, travel and tourism is a worldwide concern, and we work hard to make the most of the international aspect of this industry.”

As well as welcoming international students to New Zealand, ITC’s New Zealand graduates regularly gain positions with international air and cruise lines, and on international cultural exchanges, such as Disneyworld’s “Live, Learn and Earn” programme.

The college’s tutors come from numerous places around the globe and have worked all over the world in a wide variety of companies and organisations.

“It’s a real cultural exchange,” says Claire. “There are very few places where people cannot travel these days, and there are so many opportunities for people to gain experience and to work and live within different countries and cultures. It’s fantastic to be able to offer that opportunity to international students. ”

“This is the first year we have entered these awards, and we are absolutely thrilled to be among the finalists. We are proud of our international student success and delighted to be able to contribute to contribute to New Zealand’s education community and its travel and tourism economies.”

The Auckland Export Awards are run by ExportNZ, which is a division of BusinessNZ and, at a regional level, a division of the Employers & Manufacturers Association. For more information see: http://hookedonexport.co.nz/

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