Winning With Customers – Online Certificate
Do you want to be an expert in providing customer service?
Elevate your career in the travel and tourism industry with the “Winning with Customers” course! This dynamic online training equips you with crucial, industry-specific customer service and selling skills, making you a preferred candidate in any customer-facing role. Through interactive exercises and real-world scenarios, you’ll master the art of exceeding customer expectations. Immerse yourself in a comprehensive curriculum designed by industry experts, brought to you by The International Travel College via its acclaimed ITC Online training platform.
Welcome to the Winning With Customers Online course, a comprehensive journey into the dynamic world of customer service. Whether you are aiming to start a new career or seeking to upgrade your existing skills, this course offers a flexible learning path tailored to fit your schedule and learning pace.
What you’ll learn
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Comprehensive Skill Set: Gain a dual advantage with combined customer service and selling skills tailored specifically for the travel and tourism industry, enhancing your ability to engage and convert prospects into loyal customers.
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Hands-On Experience: Benefit from practical exercises that simulate real-life customer interactions and sales scenarios, helping you to apply what you learn effectively and immediately.
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Transferable Capabilities: Develop versatile skills that are not only crucial within the travel and tourism sector but are also applicable in any other service-driven industry, increasing your career flexibility and opportunities.
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Increased Customer Retention: Learn strategies to not only meet but exceed customer expectations, fostering customer loyalty and encouraging repeat business, which is key to success in the travel and tourism industry.
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Professional Development: Keep yourself competitive and up-to-date with the latest customer service and sales techniques that reflect current industry trends and best practices.
Course Features
- Flexible Learning Options: Study at your own pace, anywhere, anytime. Whether you’re at home or on the move, our course is compatible with all devices—smartphones, tablets, and computers.
- Engaging Content Delivery: Interactive quizzes, up to date video content and an interactive learning platform to support any learner.
- Success-Oriented Structure: Achieve mastery through a series of quizzes and a final assessment, designed to ensure retention and understanding.
- Career Advancement: Equip yourself with high-demand skills that improve your job prospects and potential for career advancement in any customer-oriented role within the industry.
Course Duration and Certification
As a course participant, you’ll have unrestricted access to the course and training system for 90 days. You can invest as much or as little time as you can to complete this course at a time that suits you. Achieve something rewarding to improve your career with total flexibility. Upon successful course completion, you’ll receive the prestigious ITC Certificate of Completion, marking a minimum 80% pass achievement.
Course Cost
$129 including GST.
How to enrol?
Enroll right now online and start straight away! Simply click the purchase button below. This course will expand your skills and knowledge, setting yourself apart from others in your pursuit of a career in the travel industry. Better yet, check out our other incredible online options here.