Meet Mike Matata – Inspiring the Next Generation of Tourism Professionals in Northland

At ITC, we are proud to have passionate industry professionals guiding our students toward exciting careers in tourism, aviation, travel and hospitality. One of those incredible educators is Mike Matata, who delivers our full-time programme in Whangārei and has helped many students pathway into tourism careers, airline roles, internships and even paid overseas exchanges.

With decades of industry experience and a genuine passion for helping young people succeed, Mike brings real-world knowledge and inspiration into the classroom every day.

A Passion for Aviation and Travel from a Young Age

Mike’s love for the tourism and airline industry started early.

“I was very fortunate that my family travelled frequently overseas when I was a kid and decided this was the industry for me, although I wasn’t sure which part at the time because the industry is so large.

The real passion started as a very young teenager, spending many weekends riding my bike out to Auckland International Airport with a friend plane spotting. My love for commercial aircraft and airlines became overwhelming, and that’s when my passion for the airline industry was born. I have never lost that passion.”

A Career Across Airlines, Cruises and Tourism

Mike’s tourism journey began when he studied a Diploma in Travel Management at ATI. While studying, he secured a Managerial Cadetship with Atlantic & Pacific Travel, one of New Zealand’s largest travel wholesalers and agencies at the time.

His dream of working for an international airline soon became reality.

“After three years at A&P, I was employed as a Sales Executive with Thai Airways. It was my dream job — working in sales for a large international airline.”

From there, Mike went on to work with several major international airlines including Virgin Atlantic Pacific, Ansett and America West Airlines before moving into the cruise sector.

“My love for the cruising industry started with Holland America Cruise Line, Royal Caribbean Cruise Lines and Marco Polo Cruises. I’ve also worked across many different parts of the industry including wholesale, retail, inbound tourism and GSA operations.”

Today, Mike brings this wealth of industry experience into the classroom for ITC students in Northland.

Preparing Students for Real Industry Success

Mike believes one of the most important parts of teaching is helping students build confidence, professionalism and practical skills that employers are genuinely looking for.

“With continuous training and experience across different parts of the tourism and travel industry, I feel well qualified to prepare students for the workforce.

I focus heavily on practical skills and interpersonal communication — not just basic customer service, but strategies that help students confidently work with clients, solve problems and communicate professionally.”

Mike also trains students in airline, hotel and cruise reservation systems, travel product knowledge, presentations and one-on-one consultation skills to ensure they are work-ready.

Mike with our Whangarei student at Industry Expo

Watching Northland Students Grow

One of Mike’s favourite parts of teaching is seeing students develop over the year.

“Seeing how much they grow within the first four to six months is incredible. The confidence and knowledge they gain compared to when they first start is amazing.

Another highlight is seeing students offered employment opportunities and internships at the end of the year.”

Sharing a Passion for the Industry

For Mike, teaching is about more than qualifications, it’s about helping students realise they can achieve careers they may never have thought possible.

“I love sharing my knowledge of the industry with the next generation and helping students achieve their dream of being part of such an exciting industry.”

He also believes Northland students bring something truly special to tourism.

“It’s important to teach students how to work professionally while still keeping the warm, hospitable nature that Northland people are known for. That is very special.”

Mike’s Advice for Future Tourism Students

Mike encourages students to see study as an investment in their future.

“One year is minimal in a lifetime of employment. Preparing and learning about the industry before entering it can make a huge difference.

Having advanced knowledge, practical skills and industry experience is invaluable to employers when selecting candidates for jobs.”

Through his passion, experience and dedication, Mike continues to make a lasting impact on students across Northland,  helping them build confidence, gain industry skills and take their first steps toward exciting careers in tourism and aviation.

Learn from experienced tutors like Mike at ITC

Study at ITC, where the entire team has experience in the industry and is excited to share everything they’ve learned with you!

 We’re enrolling now – so register today and kick start your own career in tourism and travel!

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