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Job placement opportunities for ITC students and graduates

ITC jobs page

Welcome to the ITC Student Jobs page! Here you will find job opportunities that are open to ITC students and graduates only!

These jobs have been sent to us by employers in the airline, travel and tourism industries. Could you be the star employee they are looking for?

If you are interested in one of the jobs outlined below, please email your CV to one of the email addresses listed at the end of this page, along with the job reference number and your class code.

Your Employment Consultant will then be in touch to discuss the next steps and determine your eligibility for the role. Good luck!

Current job vacancies

Covid 19 – Level 1 Update on Employment

Our industry is starting to recruit again in some areas so it is important that you are ready to hit the ground running and be 100% ready to apply for jobs you are interested in.

Here are a few tips from your dedicated employment team:

• Update your CV, make it sharp and stand out –there is a lot of competition at the moment so you really need to sell yourself and show what an awesome person you are on that piece of paper.

• With this in mind you might want to take another look at the CV you have produced and see if you can make it even better and look at where you can make improvements. Is your current CV really selling your skills and abilities and showing what an amazing employee you would be? Is your cover letter going to get you an interview?

Contact your employment consultants Sarndra and Nicky who can send you fabulous videos to help you make improvements along with CV templates, cover letter templates and easy to follow written guides to back up the videos if you need them.

As well as the travel, tourism and aviation jobs on this page we are also posting a variety of non-travel and tourism jobs on our Jobs Facebook Page with transferable skills you have gained while studying.

• Take this opportunity to be the best you can be and ensure you check this page and the jobs Facebook page regularly.

Interested in this role?
Email your CV and job reference number: to the campus you attend or attended. (Email addresses are listed below.)

Visitor Services Host - MOTAT

Part Time Auckland

As a Visitor Services Host at MOTAT you will engage with visitors in the Museum’s exhibitions, public programme activities, and in the front-of-house retail spaces enhancing their understanding of both the Museum and kiwi technology, ingenuity, and the associated stories MOTAT shares.

We are looking for applicants to fill the following shifts on a permanent part time basis –

  • Friday 1x shift –  
    • 9:45am – 5:15pm
  • Saturday 3x shifts –
    • 10:00am – 2:00pm
    • 9:00am – 5:30pm
    • 9:45am – 5:15pm

With the opportunity to progress through our Visitor Services Host grade system it is a great chance to acquire new skills or enhance those you already have.  

Your responsibilities will include:

  • Providing a consistent high-quality experience for visitors.
  • Actively engaging with MOTAT visitors as soon as they arrive providing a friendly environment and setting expectations for an intellectually stimulating and emotionally engaging experience.
  • Actively focusing on visitor needs and being informative, knowledgeable, and courteous with our visitors.

To excel as a MOTAT Host, you will need:

  • A demonstrated high level of customer service skills.
  • Experience dealing with a diverse range of people across a variety of cultures, ranging in age from children through to adults.
  • An interest in or exposure to social history, science, technology, and the arts.
  • Experience delivering information to groups and public speaking.
  • Current driver’s license and ability to communicate fluently in other languages is desirable.

Our best Hosts are proactive and able to approach and engage with our visitors as they experience the Museum, so let us know in your application how you can demonstrate that ability.

Along with joining a team of passionate and capable people, you will also get the benefit of additional KiwiSaver contributions, birthday leave and a MOTAT annual pass for you and your family.

Interested in this role?
Email your CV and job reference number: M500 to the campus you attend or attended. (Email addresses are listed below.)

Guest Services Agent - QT Hotel

Part Time Wellington

About QT Hotels & Resorts

Excuse me… yes, you. Welcome to QT. Our hotels and resorts stretch from Sydney to Queenstown to Perth and each is unique, just like our 1254 people. Care to make it 1255?

Our passion is people. Designers, housekeepers and chefs, DJ’s, engineers, porters, baristas and accountants. Together, we create a place of quirky luxury, where service is an art and an honor.

About QT Wellington

The southernmost city of New Zealand’s North Island, Wellington is the nation’s capital and arts and culture hot-spot. Our QT is dripping in art, color and creativity, inviting guests and foodies to dine at the extraordinary Hippopotamus, get spicy at Hot Sauce Asian Eatery or mingle in the opulent Lobby Lounge. Work for QT, explore NZ. Simple!

The Role

QT Wellington, is seeking an energetic, stylish Guest Services Agent! As Guest Service Agent you will provide exceptional guest service during check-in, check-out and throughout their stay, valet parking and concierge services. 

What we need:

  • As the first point of contact for the Hotel you are totally guest driven and enjoy exceeding guests’ expectations
  • You possess outstanding communication skills and is impeccably groomed
  • You have an outgoing personality and winning smile
  • Passion for delivering energetic customer service
  • Positive attitude and an electric personality
  • Articulate, confident & trustworthy
  • True team player, willing to take initiative

The vacancy we are looking to fill requires a flexible person who is confident in their own skin and can play well with others. This is a part time position that will include weekday and weekend hours.

QT Life

We’re for the passionate. The progressive. We include. We nurture talent and promote internally. When you work here, you don’t just come to work, you bring yourself to work. Of course we love great food. Natural service. Beautiful art, elegant design. Cocktails. Music. Luxury. But people are what make QT. One. By. One. Are you? One, I mean? Let’s find out…

QT Benefits

Renowned for excellence in guest experiences, design and fine dining. An ideas-driven, ever-evolving and rapidly expanding company. We’re connected to our local creative and culinary communities. Career growth through our Event Entertainment & Hospitality network. Discounted movies at Event Cinemas & hefty accommodation savings. Located in Wellington’s stunning cultural precinct on the water… sounds good right?!

Interested in this role?
Email your CV and job reference number: Q999 to the campus you attend or attended. (Email addresses are listed below.)

Various Housekeeping - Park Hyatt

Part Time Auckland Central

Opening in early Spring, Park Hyatt Auckland will combine international luxury with local New Zealand culture.

We are looking for extremely passionate and talented individuals that would like to be a part of the pre-opening team to help bring this first truly unique Park Hyatt hotel to life.These role will be part of the pre-opening team, where you will get a chance to work in the most luxurious hotel Auckland has seen. Being apart of the Housekeeping team potrays the excellence in the presentation of Park Hyatt Auckland. 

Job opportunities include:

  • HOUSEMAN (Part Time)
  • ROOM ATTENDANT (Part Time)
  • PUBLIC AREA ATTENDANT (Part Time)
  • TURNDOWN ATTENDANT (Part Time)
  • MINIBAR ATTENDANT (Part Time)

What We Need From You:

  • Experience in a hotel/hospitality environment
  • Ability to conduct shift work on a rotational basis
  • Work in teams and learn new skills
  • Not afraid of hard work and learn something new
  • Pre-existing legal working rights in New Zealand for minimum 1 year 

What we will give you:

  • A new experience with quality training and endless learning opportunities
  • A family culture like no other to immerse yourself in
  • Fully laundered uniforms
  • Unique employee shift meal experience
  • Discounts at Hyatt Properties worldwide
  • And other benefits

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Creativity, Fun, Humility, Integrity, and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com.

If you are looking for a fulfilling career, please apply now.

We Care for People so they can be their Best

Interested in this role?
Email your CV and job reference number: P999 to the campus you attend or attended. (Email addresses are listed below.)

Housekeeping Attendant - Rydges

Part Time - Auckland Central

The Company

Excuse me… yes, you. Welcome to Event Hospitality.  Our hotels and resorts stretch from Sydney to Queenstown to Perth.

Our passion is people. Designers, housekeepers and chefs, DJ’s, engineers, porters, baristas and accountants. Together, we create a place of individuality where service is an art and an honor.

The Role

We are looking for an energetic, well presented person to take up the role of Housekeeping Attendant.

The Place

Rydges Auckland is a 4.5 star 267 room hotel located in the heart of the Auckland CBD that is proud to be a leading provider in exceptional accommodation, food & beverage offerings and conference & event facilities, all complimented with exceptional service by an amazing and dedicated team. 

Key Responsibilities 

*Cleaning of guest rooms in line with the Rydges Standards
*Follow daily shift checklists to accomplish the tasks up to the standards set by the Executive Housekeeper.
*Report any missing or damaged items to the Housekeeping Supervisor
*Work safely with chemicals and equipment to assist with the cleaning process whilst maintaining safe practices of work

So if you tick the above boxes and you enjoy being part of a winning team then get cracking and apply. For the right person this is an opportunity that could seriously advance their career with a company who gives back to those who put in. It is essential to have previous hospitality experience.

A bit about Rydges and QT:

Not your average hotel. Not your average hotel marketing.
We’re a forward focused company always looking to see how we can stay one step ahead of our competitors. We like to do things a bit differently, think outside the box and push boundaries.
We are a creative, passionate and dedicated team and we provide a work environment that makes you want to get out of bed in the mornings

Interested in this role?
Email your CV and job reference number: R321 to the campus you attend or attended. (Email addresses are listed below.)

Receptionist - Castaways Resort

Permanent Part Time - Franklin

Located on the cliff tops overlooking Karioitahi Beach on Auckland’s south west coast is Castaways Resort. With onsite accommodation, day spa, adventure activities and a newly renovated restaurant & bar, Castaways is the perfect place to escape.

We are looking for a friendly, dedicated and efficient receptionist to join our busy front office team.

Key Responsibilities Include:

  • Managing bookings and enquiries for accommodation, the day spa, restaurant and adventures
  • Liaising with Housekeeping to ensure room cleanliness standards are maintained while meeting productivity goals
  • Provide guests with exceptional customer service throughout their stay
  • Take a positive problem solving approach with issues and concerns.

The successful applicant will:

  • Be able to multi-task productively in a fast paced environment
  • Be able to work weekends and the occasional public holiday.

Previous experience in hospitality reception preferred but not essential.

Applicants for this position should have NZ residency or a valid NZ work visa.

Interested in this role?
Email your CV and job reference number: C321 to the campus you attend or attended. (Email addresses are listed below.)

Booking Host Night - THL (Tourism Holdings Limited)

Permanent Part Time - South Auckland

So you’re keen to meet people from all around the world?

Want to join the buzzing tourism industry and take advantage of a great work life balance ‘4 days on – 4 days off’ in our amazing Nightshift team?

Yes? We have the perfect role for you as Booking Host Nightshift – permanent.

About Tourism Holdings Limited (thl)

We are:
NZ’s premium tourism company operating iconic kiwi brands like Kiwi Experience, Waitomo Glowworm Caves and The Legendary Black Water Rafting

  • The BIGGEST CAMPERVAN operator in the world; with operations in NZ, AUS, US and UK such as maui, Britz, Mighty, El Monte RV, Roadbear and Just Go

Your work:
Based in Mangere, South Auckland

  • Help our customers to book unforgettable campervan holidays of a lifetime
  • Be driven by achieving sales targets and providing excellent customer service
  • Familiarise our customers with product knowledge and what’s fun to do in New Zealand and Australia

As a Booking Host (Travel Consultant) you will be working with a fun and supportive team that provides the highest level of customer service and who are passionate about creating unforgettable holidays for our customers.

Skills and experience:
Ideally one to two years of sales experience preferably in a contact centre environment

  • Great with customers and interaction
  • Keen interest for travelling and tourism
  • Flexibility to work on a NIGHTSHIFT roster which may include weekend work
  • Highly desirable ability to speak a second language fluently – French, German, Spanish, Mandarin or Cantonese

Our people come from varied backgrounds, countries and cultures. Some are shy, others are loud (some are even ninja’s!) We accept people as they are. That’s what makes our thl family special! We want crew who are willing to go the extra mile, help their work mates and share team success. It’s all part of our challenger spirit!

So if you love to be part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you!

Applicants for this position should have NZ residency or a valid NZ work visa.

Interested in this role?
Email your CV and job reference number: T555 to the campus you attend or attended. (Email addresses are listed below.)

Sales and Events Co-ordinator

Full Time - Manukau Auckland

Looking for a highly organised, sales and customer service superstar to work to at a beloved Kiwi icon?

Rainbow?s End is a Kiwi recreation icon. Since 1982 we?ve been delighting family and friends with the biggest and best rides in town. We started with a set of bumper boats and a big dream down the end of the Southern Motorway. Thirty-eight years later we?ve built over 20 rides and attractions, and we?re still chasing the rainbow with plenty more to come.

We?re proud to be one of Auckland?s favourite places to escape from the everyday, and we have a pipeline of exciting plans to bring more magic to more Kiwis.

We?re looking for a bright, proactive communicator to help partner our guests to find the best solutions for their special occasion. Full-time hours including one weekend day per week. This is a 1 year secondment role covering Maternity leave.

In This Role You Will Be Responsible For

Sales and Service Execution: Manage the end to end bookings process for all groups and special events such as

  • Corporate Days and Night event inbound queries, bookings and communication
  • Birthdays, Holiday Programs, Sports Groups, Tour Group queries, bookings and communication

Marketing Execution: Lead execution of all Group and Event Marketing including

  • Content creation of electronic newsletters for groups
  • Work with the Digital Co-ordinator to ensure all group direct and digital assets are executed
  • Co-ordination of marketing assets from design agency to scheduler for Groups and Events

You Have

  • Experience and strong results in a busy Customer Service and Sales environment
  • Agility in Microsoft office packages – Word, Excel, Outlook etc
  • Exceptional attention to detail and the ability to spot a typo from a mile off
  • Outstanding file management
  • Excellent verbal and written communication skills
  • Some experience in direct content marketing, and/ or a qualification in Marketing
  • A passion for people and great service

You Are

  • Results focused, organised and pride yourself on delivering tasks on time.
  • A quick learner who thinks fast on their feet
  • Approachable and easy to get along with, but able to have courageous, constructive conversations when they are needed.
  • Enthusiastic and passionate about what you do, and able to inspire that passion and enthusiasm in others to create great results.

While we need you for your experience, we will give you a whole lot of learning and development too, while you work alongside a diverse group of great people on a NZ icon, and really make a difference.

All applicants must be New Zealand citizen

Interested in this role?
Email your CV and job reference number: R500 to the campus you attend or attended. (Email addresses are listed below.)

Experience Lead Supervisor Operations Management - JUCY

Full Time - Auckland, Queenstown, Christchurch

Showcase your leadership skills and be seen as the Subject Matter expert across Customer Service, Vehicle Fleet Management and Car Detailing within our NZ JUCY Rentals Branches!

Do you have a real passion for great leadership and proven team management in the vehicle rentals or tourism industry? 

As the Supervisor for a dedicated team of Experience Leads in each of our Auckland, Christchurch or Queenstown locations you will support the Rentals Branch Team Leader in overseeing the team and, continuing to build capability and skills of the Crew to ensure  best practice service standards for vehicle rentals are adhered to and that there is consistency across Branch operations.

Day to day you’ll also be responsible for rolling up your sleeves and being involved in the full vehicle lifecyle management from vehicle cleaning, to ensuring a vehicle is never dispatched in poor mechanical condition, right through to handing the keys over to our customers so they can enjoy a stress-free amazing JUCY experience!

To be successful in this role you will need to demonstrate a highly developed customer service mindset and conflict resolution skills. Above all, we want someone who is passionate about developing high performing teams to ensure the Branch is the best it can possibly be!

We are looking for someone who has: 

  • Experience in team leadership within customer service delivery  
  • Vehicle rentals product knowledge
  • A desire for a hands-on leadership role in the tourism or rental vehicle industry 
  • In-depth knowledge and understanding of the Tourism industry
  • Proven experience with minor domestic car / campervan repairs
  • Proven conflict resolution skills and negotiation skills 
  • Ability to establish and maintain supplier & service centre relationships
  • Previous sales experience is desirable

At JUCY we offer: 

  • Opportunity to take your career further in the Tourism industry 
  • Amazing company culture, working with people from all over the world 
  • Great JUCY perks, such as 5 days free campervan hire, free accommodation at our JUCY Snooze properties, and unlimited cruises on our JUCY Cruise in the Milford Sound.

Our values at JUCY are Fun, Family, Pride and Passion and we live and breathe these values every day. If you think JUCY and this opportunity sounds like you, please hit apply now and tell us more about yourself. 

Interested in this role?
Email your CV and job reference number: J999 to the campus you attend or attended. (Email addresses are listed below.)

Customer Service - JUCY

Full Time - Auckland, Christchurch, Queenstown

Make a real difference to the Customer experience!!

Be right in the thick of the action and make a real difference as part of a dedicated team of customer experience experts within our NZ JUCY Rentals Branches!

Do you have a real passion and proven customer service experience in the vehicle rentals or tourism industry?  Have you got an impeccable attention to detail and a natural flair for providing a high level of quality to the customer across a full customer lifecycle?

With multiple roles in each of our Auckland, Christchurch and Queenstown locations and as one of our team of Experience Leads you will be responsible for assisting the Rentals Branch Team Leader in providing a seamless customer experience by delivering best practice service standards for vehicle rentals and providing consistency across Branch operations. Day to day you’ll be responsible for the full vehicle lifecyle management from vehicle cleaning, to ensuring a vehicle is never dispatched in poor mechanical condition, right through to handing the keys over to our customers so they can enjoy a stress-free amazing JUCY experience!

To be successful in this role you will need to demonstrate a highly developed customer service mindset and conflict resolution skills. Above all, we want someone who is keen to work under a Manager to ensure the Branch is the best it can possibly be!

We are looking for someone who has:

Experience in customer service delivery

Vehicle rentals product knowledge

A desire for a hands-on role in the tourism or rental vehicle industry

In-depth knowledge and understanding of the Tourism industry

Proven experience with minor domestic car / campervan repairs

Proven conflict resolution skills and negotiation skills

Ability to establish and maintain supplier & service centre relationships

Previous sales experience is desirable

At JUCY we offer:

Opportunity to take your career further in the Tourism industry

Amazing company culture, working with people from all over the world

Great JUCY perks, such as 5 days free campervan hire, free accommodation at our JUCY Snooze properties, and unlimited cruises on our JUCY Cruise in the Milford Sound.

Our values at JUCY are Fun, Family, Pride and Passion and we live and breathe these values every day. If you think JUCY and this opportunity sounds like you, please hit apply now and tell us more about yourself.

Interested in this role?
Email your CV and job reference number: J585 to the campus you attend or attended. (Email addresses are listed below.)

Guest Services Agent Plus Various Roles Available at the **NEW** Sudima Hotel

Full and Part Time Auckland City

At Sudima Hotels we are here to help you make the most of your day and bring a smile to YOU. Our guests enjoy warm genuine experiences when staying with us, across all our locations. Our diverse teams offer warm hospitality and a genuine care like no other.

If you are passionate about service and have a smile to match, expressions of interest are now open for many exciting opportunities at our brand new 186 room Sudima Auckland City Hotel due to open 2nd November 2020.

We are currently seeking the following roles:

Duty Managers, Night Duty Managers, Guest Services Agents, Concierge, Porters/Car Valets, Food and Beverage Attendants, Chefs

A fantastic opportunity will be available from mid October 2020 for a Guest Services Agent to join our fun, dynamic Hotel team.

We are looking for an enthusiastic applicant who knows how to impress our guests, ensuring a warm, friendly and efficient welcome at every interaction with a hotel guest or visitor. A team player who will provide the highest levels of customer service while ensuring professionalism and efficiencies at the front desk.

The successful candidate will need to possess the following attributes:

    • Confident, well motivated, enthusiastic and determined
    • Takes pride in work and has exceptional attention to detail
    • Flexible and adaptable in approach
    • Ability to prioritise, work to deadlines and remain composed under pressure
    • Work to a high standard, accurate and organised
    • Approachable and flexible & a team player
    • Committed to continuing professional development

You will need to be flexible to work all rostered shifts and come with a minimum of 1 years hotel front office or airline experience. Barista/bar experience will be well regarded.

Requirements

The primary objective of this role is to check guests in and out in a timely manner and amaze guests with outstanding customer service. On a daily basis, the successful candidate will:

  • Responsible for ensuring a smooth check in and out process and guest satisfaction.
  • Ensure a warm and friendly welcome every time a guest enters the hotel.
  • Liaise closely with Housekeeping to ensure a efficient running of the day to day operations for both departments.
  • Follow security procedures and emergency procedures to ensure the safety of all our guests and team members
  • Ensure you have an up-to-date knowledge of all room categories and amenities
  • Answer phone calls and ensure guest requests are actioned and followed up with relevant departments
  • Ensure you acknowledge VIPs and provide them with appropriate service
  • Have a thorough knowledge of the surrounding location including local amenities, transport facilities, local doctors and emergency information in order to provide accurate information to support guest needs
  • Attend ongoing training
  • Help with carrying and or storing of luggage/car parking when required.
  • Ensure that guest safety and security is maintained to high levels at all times.
  • Ensure your personal presentation is consistent with brand standards including correctly presented uniform and name badge
  • Communicate professionally and effectively with other hotel departments.
  • Assist with guest and employee dry cleaning service as required.
  • Ensure Health and Safety standards are being met and reported as per policy

Benefits

Its an exciting time for us with dynamic growth in our company. Now is the time to join Sudima!

  • Funky new uniforms provided
  • Great long service perks and anniversary vouchers
  • Friends and Family Hotel rates!
  • On the job paid training
  • Training towards NZQA qualifications

Our values are based around caring, working together and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. Sudima hotels are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

YOU MUST HAVE A CURRENT OPEN VISA TO WORK IN NZ

Interested in this role?
Email your CV and job reference number: S100 please advise which role you are interested in applying for to the campus you attend or attended. (Email addresses are listed below.)

Concierge - Hotel Britomart

Full Time Auckland Central

The Hotel Britomart will mark TFE Hotels’ fifth in New Zealand, and will fall under the TFE Collections brand, a portfolio of unique and beautiful discovery hotels in Australia and New Zealand that have a sense of story, place and purpose. Designed by Cheshire Architects, it will have 99 exquisitely designed rooms and five “Landing Suites” designed in collaboration with Seattle’s Lucas Design Associates. The hotel will welcome guests through its own intimate laneway, an elegant lobby space full of natural light, a library bar and restaurant and will have its own dedicated cardio room full of state-of-the-art-equipment.

Picture yourself in this role…

As the Concierge you are often the first point of contact for our guests.  You are the face of The Hotel Britomart, and your presence and professionalism make you stand out from the crowd.   You will be an enthusiastic, proactive and driven team player, committed to ensuring our guests have an exemplary experience and delighting in assisting them in any way you can. 

Key Responsibilities Include

  • Initiating contact with guests entering and departing the hotel
  • Ensuing the driveway and entrance to the hotel is kept clear and tidy, always in a presentable state
  • Accommodating guest requests quickly and efficiently
  • You have expert knowledge of the Britomart Precinct, and the local areas of interest
  • Making sure the concierge department is running smoothly and efficiently, and the concierge desk is manned at all times
  • Supervision and training of porter staff
  • Performing valet parking duties as directed
  • Collecting and delivering guest dry cleaning and mail
  • Assisting guests with special requests, general information, transportation, event tickets, restaurant, airline reservations and any other reasonable requests as they arise
  • Maintaining accurate information and records including the correct guest details and linking guest profiles
  • Monitoring and maintaining the dispatch and delivery of guest laundry, dry cleaning and parcels
  • Ensuring the float and cash up for car parking are accurate and cash handling policies are followed

It is essential that you have a full New Zealand driver licence with the ability to drive manual and automatic vehicles, as is the ability to be flexible as shifts will vary over a 7-day rotating roster and may be a mix of early and late shifts.

The successful candidate will possess exceptional customer service and communication skills, a happy disposition, with a can-do attitude. You will be motivated and energetic.

Applicants must have a strong Concierge/Customer Services background. This role will work 5 days out of 7 and will cover a variety of days and shifts so full availability is essential

Big Picture. Big Opportunities

As a TFE Team Member, you will be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels’ brands include Adina Apartment Hotels, Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra, The Calile in Brisbane, and Hotel Britomart in Auckland.

This means there are plenty of opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous employee benefits as well.

We aim to meet our customer’s needs with honesty, integrity, and care. That requires a commitment to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay. With more than 50 years in hotel ownership, management, and development, TFE has more than 2200 team members in 70 key properties around the world.

To lodge your interest in this fabulous opportunity we welcome applications from driven, passionate, experienced candidates seeking a foundational role in this exquisite property.

 

The application form will include these questions:

  • Which of the following statements best describes your right to work in New Zealand?
  • How many years’ experience do you have as a concierge?
  • Do you have a current New Zealand driver’s licence?
  • Are you available to work on a rotating roster?
  • How much notice are you required to give your current employer?
Interested in this role?
Email your CV and job reference number: A557 to the campus you attend or attended. (Email addresses are listed below.)

Guest Service Agent - Hotel Britomart TFE Group

Full or Part Time - Auckland Central

The Hotel Britomart will mark TFE Hotels’ fifth in New Zealand, and will fall under the TFE Collections brand, a portfolio of unique and beautiful discovery hotels in Australia and New Zealand that have a sense of story, place and purpose. Designed by Cheshire Architects, it will have 99 exquisitely designed rooms and five “Landing Suites” designed in collaboration with Seattle’s Lucas Design Associates. The hotel will welcome guests through its own intimate laneway, an elegant lobby space full of natural light, a library bar and restaurant and will have its own dedicated cardio room full of state-of-the-art-equipment.

About the Role

The Hotel Britomart has an opportunity for an enthusiastic and career driven team players to join their team as a Front Office Receptionist. 

In this role, you will have the responsibility of being the face and voice of our stunning property. First impressions count and that is where you will shine. You will greet new arrivals, answer calls from guests, assign rooms and organise payments, all with a professional and ‘no fuss’ attitude, and a warm smile. You will know the local area like the back of your hand, giving clear directions and insightful advice. You will have a complex combination of skills that encompass a laser focused attention to detail, and even the occasional bit of peacekeeping where you will resolve issues to the impressed satisfaction of all concerned. For you, it is all in a day’s work, and you can’t wait to see what tomorrow will bring.

More About You

  • You can work independently but you also acknowledge that your work is a key part of the team that delivers memorable moments
  • Your grooming and personal presentation sets you apart from the rest
  • You have a mindset to make fearless decisions
  • You have an absolute passion for New Zealand culture, and are environmentally and sustainably savvy
  • You are adventurous and love to explore different experiences by performing shift work, working weekends and public holidays
  • While a Microsoft Office geek is not a necessity the knowledge to use these tools will give you an advantage
  • You have experienced the advantage of hotels operational systems and possess knowledge of Protel/Opera.
  • A holder of a full New Zealand driver licence with the ability to drive manual and automatic vehicles

Big Picture. Big Opportunities

As a TFE Team Member, you will be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels’ brands include Adina Apartment Hotels, Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra, The Calile in Brisbane, and Hotel Britomart in Auckland.

This means there are plenty of opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous employee benefits as well.

We aim to meet our customer’s needs with honesty, integrity, and care. That requires a commitment to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay. With more than 50 years in hotel ownership, management, and development, TFE has more than 2200 team members in 70 key properties around the world.

To lodge your interest in this fabulous opportunity we welcome applications from driven, passionate, experienced candidates seeking a foundational role in this exquisite property.

Degree or Diploma in Hospitality Management and Valid New Zealand working rights are essential.

 

The application form will include these questions:

  • Which of the following statements best describes your right to work in New Zealand?
  • How many years’ experience do you have as a guest services agent?
  • How much notice are you required to give your current employer?
  • Are you available to work on a rotating roster?
Interested in this role?
Email your CV and job reference number: B445 to the campus you attend or attended. (Email addresses are listed below.)

1. Adventure Park Assistant Manager 2. Adventure Park Lead Instructor

Full Time - Franklin, Auckland

Adrenalin Forest Auckland

We have 2 Employment Opportunities

1. Adventure Park Assistant Manager
2. Adventure Park Lead Instructor

We are looking for two reliable, enthusiastic, motivated people with great management and people skills for our Adventure Park Assistant Manager and Lead Instructor Roles in our Adrenalin Forest located in Bombay, Auckland. Both roles are full time.

Start Date: 2 September 2020 (there may be an option to start earlier if able to train at our Bay of Plenty site)

The responsibility and work required for these positions include but is not limited to:

Assistant Manager:
– The day to day management and safety of
the park
– Marketing and Networking (mostly off-site
from time to time) networking with local
organizations (I-sites, tour operators,
agents, tourism organizations)
– Keeping good relationships with local
archery club, partners and organizations
(city councils, chambers of commerce, etc.)
– Staff management, training, rostering
and hiring
– Client safety briefing and demonstrations
– Supervising clients on the course
– Course maintenance, gear monitoring and
inspections
– Client retrievals and rescues via rope
access
– Cash handling, record keeping and
processing invoices
– Answering the phones and responding to
emails
– Managing bookings and clients
– Daily management of office and supplies
– Reporting to the Managing Director or
National Operations Manager as required

Lead Instructor:
– Supporting the Assistant Manager in the day to day
management and safety of the park
– Managing the daily operation of the park
when the assistant manager is on days off
– Keeping good relationships with local
archery club, partners and organizations
(city councils, chambers of commerce, etc.)
– Assisting in staff management and training
– Supervising clients on the course
– Client safety briefing and demonstrations
– Course maintenance, gear monitoring and
inspections
– Client retrievals and rescues via rope
access
– Cash handling, basic record keeping
– Answering the phones and taking bookings
– Reporting to the Assistant Manager, National
Operations Manager or Managing Director
as required

Both applicants should have:
– A friendly, outgoing personality and love
working with people
– A high standard of customer service
– Rock climbing/caving experience (Good
climbing, rope technique and knowledge)
– Experience working in, maintaining and
managing a similar operation an advantage
– Great communication skills
– Fluent written and spoken English
– Good general computer skills
– High level of personal presentation and
hygiene
– Honest, trustworthy and reliable
– Punctual with good time-keeping
– Able to maintain clear, accurate and up to
date records
– Able to operate to set targets, standards,
follow procedures and guidelines (Risk
Management Plan and AdventureMark
Audit Standards)
– Flexible – tourism has low to high demands
which will affect how and when duties are
required. The successful applicant must be
adaptable and flexible with regards to
working hours and how, what and when
work is carried out and what days are taken
off.

Qualifications/Experience required for these positions:
– Current First Aid Certificate
– Experience in the Outdoors and Risk
Management
– Experience working and managing a similar
operation an advantage

Please Note: If you do not have these qualifications on commencement of your employment you are required to obtain them at the soonest possible time at your own expense. Thereafter the cost of maintaining the currency of these will be covered by Adrenalin Forest Ltd.

Requirements:
– Reliable transport
– Valid New Zealand work permit

Days of Work:
– 5 days a week

Remuneration:
– Advised on application

APPLICATIONS CLOSE: 2 August 2020

START DATE: 2 September 2020 (there may be an option to start earlier if able to train at our Bay of Plenty site)

HOW TO APPLY:
1. Please email your application along with a CV and cover letter 
2. Specify which role you are interested in – Assistant Manager, Lead Instructor or both
3. Specify which location you are available to attend an in-person interview – Adrenalin Forest Auckland Park (located in Bombay), Bay of Plenty Park or either is fine.

Interested in this role?
Email your CV and job reference number: A555 to the campus you attend or attended. (Email addresses are listed below.)

Shuttle Driver & Porter - Jet Park Hotel

Casual - Auckland Airport

Jet Park Airport Hotel and Conference Centre is a four star plus hotel situated only 5 minutes from Auckland International Airport. We aim to create an experience of genuine hospitality, care, and excellent service for guests. We are currently helping the Ministry of Health with the fight against Covid-19.

We urgently seek a Hotel Porter / Airport Shuttle Driver for casual shifts.

You will be driving the shuttle bus to/from the airport or city hotels, greeting and safely transporting guests, answering queries, helping with luggage. The applicant must be comfortable driving a small Hiace type van with trailer.

We are looking for people who:

Have Full NZ Drivers License
Are available immediately.
Eager to provide top service to our guests who are coming and going from the hotel.
Are able to work a variety of shifts on a casual basis.
Are outgoing with a friendly smile and helpful manner.
Physically fit for a job that requires lots of energy at a fast pace.
Proficient in written and spoken English.
Recognition is provided for previous experience in similar role.
We offer an excellent working environment, free staff parking, meal and uniform.
Applicants for this position should have NZ residency or a valid NZ work visa.

The application form will include these questions:
Which of the following statements best describes your right to work in New Zealand?
Do you have a current New Zealand driver’s licence?
How much notice are you required to give your current employer?
How many hours are you available to work per week?
What’s your expected hourly rate?

Interested in this role?
Email your CV and job reference number: J676 to the campus you attend or attended. (Email addresses are listed below.)

Guest Services - Heartland Ambassador Hotel

Contract or Temp - Waikato

We are looking for a energetic Guest Services Attendant to join our busy hotel team. Do you have what it takes?

We are seeking the services of a “hands-on” team member to support in the smooth and efficient running of our Heartland Ambassador Hotel Hamilton property. With a minimum of twenty hours per week on a fixed-term contract, this is a great opportunity to gain exposure and develop your hotel skills.

Working as part of our housekeeping and restaurant teams, the main purpose of this position is to ensure that our guests receive the best Kiwi service on offer. You’ll need to have a can-do attitude, great people skills and the ability to work within a diverse team.

The key responsibilities include:
Work within a large and dedicated team
Excellent attention to detail
Maintaining a professional work ethic
Ensuring the comfort and security of our guests
Previous experience in a similar position is desirable however if you have the right attitude then we’d love to hear from you. All applicants must be legally entitled to work in New Zealand at the time of application.

What we offer:
Health insurance benefits
Employee discounts at Scenic Hotel Groups’ hotels and restaurants
Potential ability to transfer to other existing hotels within the group
A culture built on strong family values
About the company:

At Scenic Hotel Group www.scenichotelgroup.co.nz we pride ourselves on offering true Kiwi hospitality at our 18 hotels throughout New Zealand and the South Pacific. From Paihia to Dunedin to Niue, our three brands, Heartland Hotels and Scenic Hotels, Suites & Resorts, plus our Legacy Collection, offer distinct levels of quality, comfort and value. Due to the range of our brands, and hotels around the country, there are often opportunities to develop and widen skill-sets across our different hotels!

Interested in this role?
Email your CV and job reference number: S101 to the campus you attend or attended. (Email addresses are listed below.)

Guest Service Administrator - Rainbows End

Part Time - Manukau Auckland

Support the Finance and Guest Services Managers with general administration including, but not limited to:

  • Invoicing (Groups, schools & corporate)
  • Inventory Management and Reporting
  • Refunds and transfers (including reporting)
  • Reconciliation of Point of Sales Account transactions to AR Register
  • General support to Finance and Guest Services Manager with monthly finance reports, cash ups etc
  • Support the Guest Services Manager (as required)
  • Support the Finance Manager with invoicing & POS reporting queries
  • Minimum 24 hours per week – including one weekend day per week  (up to 40+ during peak periods)

Preferred skills and experience:

Formal Education:

  • Minimum Year 12 completion

Demonstrated experience in:

  • Accounts Receivable
  • Using MYOB or a point of sale system
  • Office Administration
  • Data entry

Skills, Knowledge & Abilities:

  • Good verbal communication
  • Good written communication
  • Good computer skills (word, excel)

We would love to hear from you if you are conscientious and solutions focused team player with an eye for detail.

If you are interested in working for an iconic New Zealand business please forward a covering letter PLUS CV in word format by email to Jane@rainbowsend.co.nz

All applicants for the above position must be New Zealand citizens

Interested in this role?
Email your CV and job reference number: R121 to the campus you attend or attended. (Email addresses are listed below.)

Retail Sales Representative 2IC - Fullers Ferries

Full Time - Auckland Central

About us:

Sometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. Fullers360 was born of a love for the Hauraki Gulf in 1981. And 35 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We’re in an exciting phase of growing our tourism market, restless to elevate the experience we deliver to every single one of our customers. 

Our Purpose: 

Unifying the Hauraki Gulf by bringing together friends and whanau, supporting communities and businesses, opening up treasured destinations and sharing our local taonga.

About the role:

Along with continuing to provide outstanding service to our customers, you will assist the Customer Service Team leaders in the smooth running of the ticket offices, and be the go to person when the team leaders are unavailable. You will be working in our front line ticket office in Auckland CBD downtown ferry terminal which is the first point of contact for many of our customers. Our team ensures that all customers have a fantastic experience before even stepping on board. With the destinations we visit, our team are passionate about the outdoors and tourism and enjoy sharing this knowledge with our visitors as they explore some of the best destinations in New Zealand.

If you are a seasoned Customer Service natural looking for your next opportunity, we want to hear from you!

What we are looking for:

You will need to be a people person with great customer service and excellent communication skills as you will be assisting customers to face to face and helping them plan their experience with us.

  • Previous experience in a 2IC position beneficial
  • Excellent customer service history
  • Experience in complaint resolution
  • Someone who is outgoing, reliable and has a positive attitude!
  • Excellent communication skills.
  • Ability to build and sustain relationships with our customers.
  • Promotes a positive team atmosphere.
  • Due to the nature of shift work – applicants must have a full NZ drivers license.

Hours of work:

As Fullers operates 7 days a week, this position is on a roster basis between the hours of 5.30am and 1.45am and will include rostered weekend shifts and some public holidays.

Our Company Values 

Welcoming – There’s nothing we love more than being able to call the Hauraki Gulf home. But sharing it with others comes pretty close.

Restless – We’re hungry for innovation and excellence and always on the look-out for The Better Way.

Safe & Shipshape – Our operations run like clockwork, so we can look after those on board.

Straight up – We say what we mean, and we do what we say.

Owning it – We’re an efficient team and rely on each other. And people rely on us for a seamless experience. Let’s not let them down.

Benefits:

Fullers offer many benefits including:

  • Discounted gym membership;
  • Discounted healthcare;
  • Leisure travel
  • Growth opportunities

Due to the nature of shift work involved, applicants are required to have a full driver’s licence and their own transport.

Candidates must have the legal right to work in New Zealand.

How to apply:

Please submit your CV and a cover letter telling us why you are the best person for the role.

Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.

Interested in this role?
Email your CV and job reference number: F235 to the campus you attend or attended. (Email addresses are listed below.)

Personal Travel Manager - Travel Advocates

About us

TravelAdvocates has has built a great reputation as New Zealand’s premium home based travel network. We are building our team of Personal Travel Managers and are keen to hear from experienced travel professionals that are looking for a new and rewarding way of working. We are placing a big focus on support, training and development and also believe our overall offering is the most comprehensive, from system & supplier flexibility to the technology provided.

Right now the travel industry is feeling battered and bruised, but if you are unsure of your next move and would like a chat we are certainly here for you. We’ll provide honest feedback as to whether we think the broker option is viable and what additional support we might be able to deliver as we wait for the borders to reopen.

Tasks & responsibilities:

Provide travel services to your clients while enjoying a fantastic work/life balance from anywhere in New Zealand.

Our Promise to you:

  • Complete transparency, no hidden costs
  • Marketing expertise at your fingertips
  • Great earning potential – retain 90% of your commission transfers
  • Freedom and flexibility to run your own travel business the way you want
  • Highly experienced support team

As a self-starter, you will have:

  • A minimum of 2 years travel consulting experience
  • Full work knowledge of a GDS
  • Fares and ticketing know how
  • Exceptional customer service, passion for travel and a strong belief the industry will rebound
  • Sales and networking skills and a desire to be your own boss

Benefits

You will be joining a small team that values feedback, have access to technical support, be in charge of your income earning up to 90% of your commissions, have flexibility in the way with the way that you work.

Interested? Get in touch for a confidential chat. 

Interested in this role?
Email your CV and job reference number: T566 to the campus you attend or attended. (Email addresses are listed below.)

The campus email address to use are as follows:

Auckland City Campus: cvcity@itc.co.nz
Auckland Botany Campus: cvbotany@itc.co.nz
Study From Home: cvbotany@itc.co.nz
Whangarei Campus: cvcity@itc.co.nz
Christchurch Campus: cvbotany@itc.co.nz

What happens next:

Once we receive your CV the Employment Consultant will contact you and make suggestions to improve your CV if needed. Your CV will then be forwarded to the chosen company and they will contact you directly if they wish to offer you an interview.

If you get an interview:

Make sure you are ready to make an impact, have suitable interview clothes. Don’t forget to contact your chosen Employment Consultant if you are offered an interview.

Other useful job sites:

www.seek.co.nz

www.trademe.co.nz/jobs

jobhunters.co.nz

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