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Job placement opportunities for ITC students and graduates

ITC jobs page

Welcome to the ITC Student Jobs page! Here you will find job opportunities that are open to ITC students and graduates.

These jobs have been sent to us by employers in the airline, travel and tourism industries. Could you be the star employee they are looking for?

If you are interested in one of the jobs outlined below, please email your CV to one of the email addresses listed at the end of this page, along with the job reference number.

Your campus manager will then be in touch to discuss the next steps and determine your eligibility for the role. Good luck!

Current job vacancies

Porter

Part time Auckland City

Heritage Auckland is looking for a part time GSA to join the team. This role is the face of the Hotel as you will be the first point of contact for our guests.

In order for your application to be successful you will have:

¨      A high standard of personal presentation and communication

¨      A confident and friendly personality

¨      A clean full New Zealand drivers licence and the ability to drive both manual and automatic cars

¨      Strong knowledge of the Auckland area, and be able to recommend local restaurants, things to    

        do, and tourism attractions.

 

The main duties of this role include:

¨      Meeting and greeting guests

¨      Valet parking

¨      Luggage assistance

¨      Providing information about the hotel, Auckland and New Zealand

¨      Assisting with any other guest requests

 

Hours of work are on a rotating roster, with varied shift times over the week. You must be available to work a range of shifts and days, including weekends.

Interested in this role?
Email your CV and job reference number: H104 to the campus you attend or attended. (Email addresses are listed below.)

Sales Specialist

Full time Auckland CBD

The Sales Specialist forms part of the sales team and is responsible for managing both inbound and outbound customer and agent queries ensuring all potential sales are converted into bookings, satisfying customer requirements and providing a professional and timely service at all times.
The position is also responsible for promoting the JUCY brand, products and services by actively promoting JUCY to potential customers.
The hours of work are rostered which may include weekends.
Experience and skills required:
 Excellent customer service experience
 Excellent sales and/ or call centre experience
 A positive ‘can-do’ attitude
 Excellent written and verbal skills
 Excellent relationship building skills
 Problem solving skills
 Good computer skills
 Good planning skills
 Organisation skills

Interested in this role?
Email your CV and job reference number: J105 to the campus you attend or attended. (Email addresses are listed below.)

Airline Assistant

Part time Auckland Airport

Expression of Interest – Part Time Airline Assistants – Auckland Domestic
We are seeking fun, energetic and customer focused people to join our Airports team! We’re hiring now for Part Time Airline Assistants to start in July-August 2017.

As part of the Air New Zealand Family you will take pride in your work and be committed to providing world class customer service!

Every customer has a different story, a different personality and a different culture so you’ll always be learning something new. Working at Air New Zealand Airports you’ll be part of a busy and pressurised environment, one which demands a love of travel, people and a high level of resilience.

What will you be doing?

As the first point of contact we expect you to delight our customers by demonstrating the Kiwi charm and capability that we’re admired for around the world. With the introduction of kiosks in our check-in areas you will provide technical assistance and expertise to ensure the check-in experience is smooth and seamless. Our Customer service assistants provide exceptional service and support to Customers from check in and baggage through to boarding the plane.

This is your opportunity to make a difference! Ideal candidates will demonstrate the wow factor and show a true passion for service quality. You also need to be fit! Our team can walk up to 8km in one shift around the airport!

Mandatory Requirements:

Entitled to work permanently in New Zealand
Full Drivers Licence or have held a NZ Restricted Licence at least 6 months, with reliable transport
At least 2 years’ experience in a customer facing role
Technically savvy with the ability to pick up and troubleshoot technical systems
Fully available for rotating rostered shift work (as detailed below)
Fun and engaging attitude and a great smile!
Resilient, organised, and able to prioritize effectively
Self-motivated and able to work as part of a team
Good decision making skills and ownership
Rostered Shifts:

Change is a constant in this role and we are looking for people who have the commitment and flexibility to work in this type of environment.

The Airport operates 24 hours 7 days, and you are required to work rostered shifts which rotate and change. Rotating shifts are rostered across Monday to Sunday, including public holidays. Shifts can range from 3 hours to 10 hours. Our rosters are set fortnightly and part time Airline Assistants work a minimum of 40 hours per fortnight to 60 hours per fortnight. Overtime can be available additional to this but is not guaranteed.

Auckland Airport – Domestic & International – 6 days on, 3 days off roster pattern. The shifts can range from a 3.00am start to a 2.00am finish.

Training Commitment:

Successful candidates will need to complete training, consisting of two blocks of 2 weeks in the classroom, full time during office hours. This paid training is mandatory so please ensure when applying that you can be available for this.

Being an Air New Zealander opens up numerous privileges:

Development and promotion is supported and you will be working with and learning from the best in the business;
Our staff travel opens up a world of heavily discounted travel, accommodation and attractions to enjoy with family and friends;
A number of businesses offer Air New Zealanders great discounts on their goods and services;
On top of a competitive salary, we offer shift allowances & penal rates;
Your cool factor will double when you tell your mates you are part of a successful and award winning airline and New Zealand’s most attractive employer!

Interested in this role?
Email your CV and job reference number: A117 to the campus you attend or attended. (Email addresses are listed below.)

Bridge Guide

Full time Auckland

Key Accountabilities:
 Full role as Climb Guide
 Responsible for correct use of personal safety equipment
 Responsible for well being of climb clients at all times
 Maximize customer service and sales
 Ability to assist with registration process
 Ability to communicate effective briefings
 Team Work
 Communicate effectively
 Maximize customer service
 Attend meetings
 Follow instructions
 Strong knowledge of the product
 Have a confident presence when dealing with customers
 Assist with all frontline procedures
 Maintenance of climb equipment
 Assist with on bridge maintenance
 Co-Ordination of laundry
 Training of all new climb guides
 Health and Safety
 Conduct other duties as required by the General Manager, Jump Controller or Site manager
Professional Attributes:
 Be weather proof
 Current first aid qualification
 Drivers license recommended
 Ability to work unsupervised and as part of a team
 Excellent communication skills
 Energetic and confident personality
 Customer service focused
 Ability to retain information
 Captivate and hold customers attention
 Professional manner
 Ability to follow procedure
 Ability to train new crew
 Organized
 Willingness to learn new tasks
 Tolerance for stress
 Fit and Able in all aspects of the job at all times

Interested in this role?
Email your CV and job reference number: A140 to the campus you attend or attended. (Email addresses are listed below.)

Frontline Sales (Intermediate)

Full time Auckland

 Professional Attributes:

 

  • Outgoing, bubbly and motivating personality.
  • Ability to undertake role in a positive, enthusiastic and energetic manner.
  • Clean and professional presentation of uniform.
  • Experienced multi-tasker able to cope with fast paced environment.
  • Ability to maintain self-awareness in all aspects of customer interaction, including body language, tone of voice and behaviour.
  • Ability to engage in confident public speaking.
  • Ability to entertain, inform, direct and control groups of variable size and composition while maintaining a professional approach.
  • Demonstrate an inviting and approachable personality.
  • Strong focus on customer service.
  • Able to perform effectively both as part of a team and in isolation.
  • Excellent verbal and written communication skills.
  • Must be open to new ideas, and demonstrate willingness to embrace change.
  • Target focused and capable of making suggestions on how best to achieve these.
  • Highly self- motivated and able to motivate others.
  • Accurate cash handling and balancing skills.
  • Keen interest in retail sales and display.
  • Excellent general computer and systems knowledge.
  • Ability to maintain a professional manner in all workplace interactions.
  • Ability to problem solve in a timely manner.
  • Demonstrate effective time management and planning ability.
  • Flexibility with rostering.
  • Ability to tolerate stress and remain calm under pressure.
  • Adopt company culture and values.
Interested in this role?
Email your CV and job reference number: A130 to the campus you attend or attended. (Email addresses are listed below.)

Frontline Sales (Junior)

Full time Auckland

 Professional Attributes:

 

  • Outgoing, bubbly and motivating personality.
  • Ability to undertake role in a positive, enthusiastic and energetic manner.
  • Clean and professional presentation of uniform.
  • Experienced multi-tasker able to cope with fast paced environment.
  • Ability to maintain self-awareness in all aspects of customer interaction, including body language, tone of voice and behaviour.
  • Ability to engage in confident public speaking.
  • Ability to entertain, inform, direct and control groups of variable size and composition while maintaining a professional approach.
  • Demonstrate an inviting and approachable personality.
  • Strong focus on customer service.
  • Able to perform effectively both as part of a team and in isolation.
  • Excellent verbal and written communication skills.
  • Must be open to new ideas, and demonstrate willingness to embrace change.
  • Target focused and capable of making suggestions on how best to achieve these.
  • Highly self- motivated and able to motivate others.
  • Accurate cash handling and balancing skills.
  • Keen interest in retail sales and display.
  • Excellent general computer and systems knowledge.
  • Ability to maintain a professional manner in all workplace interactions.
  • Ability to problem solve in a timely manner.
  • Demonstrate effective time management and planning ability.
  • Flexibility with rostering.
  • Ability to tolerate stress and remain calm under pressure.
  • Adopt company culture and values.
Interested in this role?
Email your CV and job reference number: A120 to the campus you attend or attended. (Email addresses are listed below.)

Customer Service Consultant

Full time Auckland

 
 
Fullers is the leading marine transportation and tourism company operating throughout the Hauraki Gulf.
As a Customer Services Consultant you will be working in our front line ticket office which is the first point of contact for many of our customers. Our team ensures that all customers have a fantastic experience before even stepping on board.
We are currently looking for energetic team players to join our Customer Services team on a permanent full-time basis.
This is a role full of customer interaction where you will be responsible for providing information and general assistance to our customers.
What we are looking for:
• Previous experience in customer service-related roles and a qualification in Travel and Tourism is a bonus,
• Experience with a ticketing system would be an advantage,
• Great work ethic, flexible attitude and great time management skills along with a passion for delivering outstanding customer service,
• Excellent communication skills and impeccable personal presentation,
• Ability to build and sustain relationships with our customers.
Interested in this role?
Email your CV and job reference number: F115 to the campus you attend or attended. (Email addresses are listed below.)

Service and Sales Consultants

Full time Auckland

Service and Sales Consultants – Contact Centre

Our talented Service and Sales Consultants use their exceptional product knowledge, sales skills and can do attitude to engage and delight our customers every day they come to work. We go beyond to ensure all customers inquires and problems are resolved while championing our brand.

No two days will ever be the same. Come work alongside a talented, high-energy, honest, and down to earth team. Both technical capability and excellent communication skills are needed in this dynamic role. 

We are looking for people with:

  • Enthusiasm, energy and drive to exceed customer expectations
  • Excellent verbal and written comprehension
  • Proven computer and complex systems skills
  • Excellent problem solving ability and attention to detail
  • The ability to take initiative and responsibility

This is a 24/7 industry so you will be flexible and able to commit to shift work. Shifts start between 6.00am and 3.30pm and finish as late as midnight. You will be informed 4 weeks in advance of the rosters, allowing plenty of time to plan life outside of work.

We offer comprehensive training and support to our people and a range of development opportunities internally for those looking to advance. 

Being an Air New Zealander opens up numerous privileges:

  • Development and promotion is supported and you will be working with and learning from the best in the business;
  • Our staff travel opens up a world of heavily discounted travel, accommodation and attractions to enjoy with family and friends;
  • A number of businesses offer Air New Zealanders great discounts on their goods and services;
  • Apart from a competitive salary, we offer additional shift allowances & penal rates;
  • Your cool factor will double when you tell your mates you are part of a successful and award winning airline and New Zealand’s most attractive employer.
Interested in this role?
Email your CV and job reference number: A113 to the campus you attend or attended. (Email addresses are listed below.)

Trainee Customs Officer

Full time Auckland

Welcome home, welcome here.

  •     Top 3 most attractive NZ employer, voted by New Zealanders
  •     9 week training programme
  •     Long term career opportunities

The New Zealand Customs Service is now hiring full time permanent Customs Officers for appointment in Auckland.  Join us and you’ll play a key role in protecting and enhancing the interests of New Zealand by managing security and community risks that come with the flow of people, goods and craft into and out of New Zealand.

As a Customs Officer you will require high levels of integrity, honesty and discretion. You’ll communicate to a wide range of people and ensure a quality customer experience. You’ll be available to work shifts on a 24/7 roster, which will include weekends and public holidays. Your role will initially be based at Auckland International Airport but in order to gain experience across the full range of Customs’ functions you will be employed as part of the deployment model.  This means that you will move around various work sites across Auckland in a planned sequence so you will need to be flexible.

The starting salary for this position is $46,886 per annum.

In your first 9 weeks you’ll be required to complete a comprehensive training programme where you’ll learn through classroom, on-the-job training and assessments, setting you up for success in your new role.

When you’ve successfully completed the training this role involves:

  • Facilitating passengers and goods in and out of NZ, note taking, writing reports and entering information into our electronic systems;
  • Questioning passengers and undertaking search activities such as checking baggage;
  • Processing passengers through Customs, this might have you sitting in a booth for long periods of time or standing up for long periods of time assisting passengers;
  • Ensuring passengers meet immigration requirements and knowing when to escalate situations.

As you develop your career within Customs you will have the opportunity to get involved in:

  • Facilitating legitimate trade and travel and collecting import and export data;
  • Intercepting contraband (such as illegal drugs) and investigating and prosecuting offences;
  • Checking cargo, mail, travelers and assessing and collecting duty and GST on imports;
  • Enforcing import and export restrictions and prohibitions and auditing traders to ensure a fair trading environment.

To be considered for this role you must:

  • Be a NZ Citizen or a NZ Permanent Resident (with no conditions);
  • Have a full class 1 NZ motor vehicle drivers’ license;
  • Have great communication skills both written and verbal;
  • Be flexible to work across Auckland;
  • Be confident navigating around computers;
  • Have a good level of fitness and physical ability so you can complete the full range of duties in the role.

Successful candidate will be required to pass a pre-employment medical assessment, security check and drug test.

To assist you in deciding whether to apply we recommend you go through the questionnaire on our website that may help you determine if this is the right job for you. You can click on ‘is being a customs officer right for me’? Please see attached the job description also.

If you’re successful in opening this door at Customs you’ll unlock the potential for growing your expertise and experience in this critical organisation.

Interested in this role?
Email your CV and job reference number: C107 to the campus you attend or attended. (Email addresses are listed below.)

A117

Full time North Shore Auckland

Air NZ are looking for Travel Agents to join their Tandem Travel Corporate Consultants team.
 
Join a winning team! Our customers say they are 99% happy with our service, are you the consultant that can get us to that 100% mark?
Air New Zealand Tandem Travel is the preferred corporate travel management provider for many of New Zealand’s leading companies. Our team of dedicated consultants provide exceptional service to our diverse customer base of Corporate and Government customers; we understand our client’s travel needs and challenges and are fully committed to partnering with our clients to provide world-class travel solutions.
Due to growth in the team, we have exciting opportunities for corporate travel consultants from all levels of experience to join our team in our Smales Farm office, in North Shore, Auckland.
This role is involved in providing professional and complete travel services to our valued corporate customers, whilst most importantly building lasting and successful relationships to generate business. From creating bookings to arriving at the airport – we take pride in ensuring that our client’s experience is second to none. As a Corporate Travel Consultant, you will be adept at booking travel for businesses encompassing your experience in both long haul and short haul bookings.
Whether you have entry level experience, or 5+ years experience, it will be your positive can-do attitude, unwavering professionalism, excellent attention to detail and a hunger to learn that will stand you in good stead for this role. To be a successful consultant, you will have the desire to build robust relationships with your clients and to understand their specific needs to ensure each travel solution you create meets the business needs of our corporate customers.
Being an Air New Zealander opens up numerous privileges:
• Development and promotion is supported and you will be working with and learning from the best in the business;
• Our staff travel opens up a world of heavily discounted travel, accommodation and attractions to enjoy with family and friends;
• A number of businesses offer Air New Zealanders great discounts on their goods and services;
• Apart from a competitive salary, we also offer overtime for any additional hours worked;
• Your cool factor will double when you tell your mates you are part of a successful and award winning airline and New Zealand’s most attractive employer.
If you are ready to take the next step in your travel career then apply online and start your journey today.
 
Interested in this role?
Email your CV and job reference number: A118 to the campus you attend or attended. (Email addresses are listed below.)

Rental Sales Agent

Full time and Part time. throughout NZ

Hi,
 

Avis, APEX and Budget rentals (all one business) have a number of vacancies throughout New Zealand including Auckland City, Auckland Airport, Christchurch, Wellington, Napier, Dunedin Tauranga. A fantastic opportunity with worldwide brands.

When applying for role through us please let us know which region you are interested in.

 
Tourism industry, global organisation, no two days the same!
Fast paced, busy role!
Customer Service and Results Focused
Hourly rate plus uncapped sales incentive!
We have two of the most recognised, leading worldwide brands in the car rental industry: Avis and Budget. We are a customer-led/service-driven company who is internationally renowned for service excellence and quality.
 
As a Rental Sales Agent your key responsibilities will include:
 
Providing an exceptional service to our customers
Completing rental transactions and agreements
Sale of services, and upselling to customers and prospective customers at the counter
Completing transaction procedures for returned vehicles.
Requirements:
 
Be a fantastic communicator
Have the drive and passion to succeed
Be a people person who is customer service focused
Be a team player with a positive can do attitude
Have experience within retail, customer service or similar role
Have a full NZ driver licence
Be available to work 40 hour rostered shifts per week across Monday-Sunday.
Please refer to the detailed job description available to learn more about this role.
 
We offer hourly rate plus uncapped sales incentive, excellent team culture, global opportunities and an exciting work location.
 
If you are a top performer, and are looking for career in sales within the travel and tourism industry, then this is an excellent opportunity. Please apply now!
Interested in this role?
Email your CV and job reference number: A122 to the campus you attend or attended. (Email addresses are listed below.)

Cabin Crew

Full time

Cabin Crew.  We are looking for customer service professionals who share our enthusiasm and passion for excellence. If this is a challenge that you are ready to embrace please register your interest to join our Cabin Crew team today! 

Virgin Australia is searching for vibrant individuals to deliver our world class onboard service, with all of the finesse our Guests expect from Australia’s most desirable airline.

Our Virgin Australia Cabin Crew operate one of the world’s most advanced and modern fleet of aircraft on our regional, domestic and short-haul international network.

As a member of the Virgin Australia team you will enjoy a wide range of benefits;

  • Competitive pay
  • Excellent industry benefits
  • Diverse career opportunities
  • Dynamic environment 
  • Travel

If you have a strong passion for customer service and demonstrate the following criteria, Virgin Australia would love to hear from you.

Minimum criteria:

  • Minimum 18 years of age
  • Australian or New Zealand citizen, or Australian Permanent Resident
  • Passport holder ensuring unrestricted access to all Virgin Australia ports of call. If progressed, your Passport must have a minimum of 18 months’ validity before commencing on a Training School
  • Competency in written and spoken English
  • Australian Apply or Provide First Aid Certificate for Australian candidates or Comprehensive First Aid Certificate for New Zealand candidates. If progressed, this must have a minimum of 12 months’ validity before commencing on a Training School
  • Australian Responsible Service of Alcohol certificate. If progressed, this must have a minimum of 6 months’ validity before commencing on a Training School
  • Able to reach a height of 180 cm on flat feet and not be taller than 187cm
  • Further information regarding our minimum requirements and selection criteria can be found on our Careers website.
  • Start your career with an airline that has been continually recognised for its service and aims to deliver the world’s most engaging, stylish and effortless flying experience. 
  • We are currently recruiting for the following bases:
  • Virgin Australia New Zealand – Short Haul International
  • – Auckland
  • – Christchurch
Interested in this role?
Email your CV and job reference number: V101 to the campus you attend or attended. (Email addresses are listed below.)

Customer Service Agent

Full time Auckland Airport

 An opportunity is available now to join our high performance Customer Service Team. As the face of the company you will consistently go over and above client expectations to deliver a personalised experience for our customers.

 The role is very diverse, as are the clients. A typical day includes Frontline Customer Service, Alphanumeric data entry, Checking-in domestic travelling passengers, dispatching shuttles to and from the Airport Terminals as well as liaising with the driver team to manage forecourt congestion. Its fast paced its exciting and its fun.

 This role may be suitable for someone that has recently graduated or worked in Travel and Tourism and or Hospitality for example in a restaurant, hotel or bar or simply someone that is in search of something new.

The key requirements of this role include:

Outstanding Communication abilities

Flexibility to work shift work and weekends as part of a 4 days on and 2 days off, rolling roster

Previous experience in Customer Service and or Hospitality is a bonus

Full NZ Drivers Licence or have held your restricted licence for at least 18months

Alphanumeric computer skills

 This opportunity would be very well suited to a highly motivated individual that enjoys multi-tasking and enjoys being kept on their toes.

Interested in this role?
Email your CV and job reference number: A106 to the campus you attend or attended. (Email addresses are listed below.)

Delivery Centre Consultant

Full time Auckland

Position Responsibilities:
 Provide a key service to our client’s customers;
 Develop a strong understanding of all client services available and be able to articulate and sell those services to their customers;
 Develop your skills and, at all times, demonstrate your effective use of all tools, products, and processes;
 Communicate effectively with customers, peers, support personnel, and management;
 Pursue formal and informal training sessions to upgrade your skills and knowledge;
 Follow established CONCENTRIX and client Policy and Security procedures;
 Demonstrate effective inter-personal and communication skills to effectively assist customers;
 Assist Team Leaders with recommendations for improvements to established procedures and processes;
Concentrix New Zealand Casual Employment Agreement (1 Nov 2014) Page 2 of 2 Confidential
 Follow, refine, or update various operating procedures as required to improve CONCENTRIX’s delivery of services;
 Comply with team guidelines set by the Team Leader or other CONCENTRIX management;
 Perform other duties as assigned by CONCENTRIX management.

Interested in this role?
Email your CV and job reference number: C106 to the campus you attend or attended. (Email addresses are listed below.)

Passenger Service Agent (Check in)

Auckland Airport

BASIC OBJECTIVES:

To provide the highest level of professionalism and efficiency and deliver quality customer service to all the passengers we handle while maintaining the policies, standards and safety requirements of the client airlines and the Company.

KEY RESPONSIBILITIES:

  1. Passenger Check-In

Check tickets, electronic tickets and travel documents are valid for flight, weigh and tag checked baggage, carry out seat allocation, enter baggage figures, issue boarding and lounge passes.  Assess excess baggage collection where applicable.  Handle Denied Boarding Compensation.

  1. Baggage Services

 Assist the Baggage Services Team with the handling of lost, found and damaged property matters.  Assist in transfer of baggage to other carriers.

  1. Arrivals and Departures

Handle special needs passengers including unaccompanied minors, wheelchairs, MAAS, groups, etc and direct all passengers to/from aircraft through control areas.  Assist passengers with their baggage where due to age, personal circumstances or limited mobility are unable to do this form themselves. Monitor boarding process including checks of passport against boarding pass before entering in to the airline boarding system.  Monitor passenger seating and security access to the aircraft and airside operational areas. . Special handling where flights are interrupted, delayed or cancelled.  Use of Public Address.  Aircraft cabin checks and air-bridge operation including liaison with Ramp, Flight Operations, Load Control, Engineering and Flight/Cabin Crew.  Manage First/Business Class Lounge and associated duties.

  1. Ticket Office

Issues and reissues of but not limited to airline tickets, collection of excess baggage charges, handling of refunds and Denied Boarding Compensation, issue of Miscellaneous Charges Orders, Flight Interruption Manifests and hotel vouchers.  Enrolment in client airlines mileage programme, issuance of Unaccompanied Minor forms. Daily cash reconciliation and banking.  Compile all returns and reports.

  1. General

Departure and post departure messages and completion of all relevant paperwork.  Maintain flight files containing relevant information for each flight for ninety days.  Accounting and record keeping and general assistance of passengers.  Carry out all reasonable instructions required by the company to carry out the duties required to services our customers and their passengers as part of the required company and airline policies and procedures.

Interested in this role?
Email your CV and job reference number: M103 to the campus you attend or attended. (Email addresses are listed below.)

Porter

Full time Auckland CBD

  • Ensures that the first impressions are always the lasting impressions a person makes.
  • Public Areas – must take pride in our property and ensure that the environment we work in is immaculate. Hotel public area is to be kept clean and safe.
  • Appearance – A high standard of grooming ensures employees have a sense of pride in representing SKYCITY Hotel. You must meet the standards set by the department.
  • Valet Parking – Advise all guests visiting SKYCITY Hotel that they have the option of valet parking. This is an added service that we provide.
  • Have a firm understanding of all the facilities available within SKYCITY Hotel.
  • Have a firm understanding of all the facilities and outlets available at SKYCITY.
  • Have a clear understanding of SKYCITY Hotel’s evacuation procedures.
  • Have a clear understanding of SKYCITY Hotel’s Medical Emergency procedures.
  • Have a clear understanding of SKYCITY Hotel’s Privacy Policy.
  • Committed to promoting Safety and Security of all guests, staff and visitors.
  • Have a clear understanding of SKYCITY Hotel’s Smoke Free Policy.
  • The duties for the Front Service Representative will primarily be as described above. However, the FSR will also be expected to follow all reasonable instructions from management and perform any duties that are asked and that reasonably relate to the job.
Interested in this role?
Email your CV and job reference number: S105 to the campus you attend or attended. (Email addresses are listed below.)

Variety of roles

Auckalnd Airport mixed hours available

A number of roles available across a couple of airlines.  Applicants must have a full or restricted licence.  Excellent entry level opportunity into the airport industry especially if you have limited customer service experience.

Interested in this role?
Email your CV and job reference number: A111 to the campus you attend or attended. (Email addresses are listed below.)

Flight Attendant

Full time, Auckland

You’ll need proven experience working with people and a passion for travel. It’s a demanding role that will push your limits and challenge you every day you come to work. We are one of the world’s leading airlines delivering exceptional customer service to 13 million travellers every year on our domestic and international network. Our Flight Attendants are passionate, proud and dedicated people who love the challenge of working in an industry where every second counts! We are looking for world class Flight Attendants to join us in representing New Zealand to the world. Your journey starts here. We’re looking for a natural passion for people and a commitment to excellent service. Strong problem solving skills, teamwork and the ultimate Kiwi “can-do” attitude are the attributes required to keep us operating at world class levels. We need resilient team players, with great personalities and a keen sense of humor to represent New Zealand with pride and passion.

Interested in this role?
Email your CV and job reference number: A125 to the campus you attend or attended. (Email addresses are listed below.)

Cabin Crew

Full time, Auckland

The essential requirements of the position are:
Impeccable presentation aligned to the premium nature of the airline; Hospitality experience; Demonstrated experience in service with people from a variety of cultures and countries; Strong commitment to high-level customer service and recent experience in a face-to-face role; New Zealand or Australian permanent residency and a passport ensuring unrestricted access to all ports of call with at least 12 months validity; availability to work a rotating roster over 7 days, including weekends, weekdays, public holidays and over a 24 hour period; an excellent level of health and fitness; minimum 18 years of age; height must be between 163cm-183cm.
Possess (or obtain the following if successful):
Current Senior First Aid Certificate (or Proof of Enrolment)
Responsible Service of Alcohol Certificate. (or Proof of Enrolment)

Interested in this role?
Email your CV and job reference number: J101 to the campus you attend or attended. (Email addresses are listed below.)

Travel Consultant

Full time, Auckland

To be considered for a Travel Consultant role you’ll need to meet the following minimum criteria:
– Experience in a sales environment/customer care environment
– Solid academic background (ideally with a tertiary qualification)
– A passion for travel, demonstrated by personal travel experience
– Self-motivation with a desire to build your own client base
– The right to work in New Zealand
The sales experience and previous travel requirements are essential. There is a huge focus on sales targets which is reflected in the wage structure.

Interested in this role?
Email your CV and job reference number: F110 to the campus you attend or attended. (Email addresses are listed below.)

Check-in Agent

Part-time casual (up to 35 hours), Auckland Airport

Register now for the next in take of staff. Customer service staff are responsible for all passenger movements between the terminal and aircraft. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. From the moment a passenger arrives on an inbound flight or at the departures terminal for an outbound flight, Customer Service staff are responsible to ensure that their travel plans are carried out as seamless as possible.

Interested in this role?
Email your CV and job reference number: A110 to the campus you attend or attended. (Email addresses are listed below.)

Volunteers – On Board Hosts and Gallery Guides

Part-time volunteer

On Board Host: You will entertain our guests on our heritage vessel Ted Ashby and Breeze. During the trip, You will introduce the history and development of Auckland harbour.
Gallery Guide: You will take our guests on a guided tour and share your knowledge of these fascinating stories in the rich New Zealand maritime history.Do you need some experience in the travel and tourism industry? This opportunity is for you. you will be given full training and the minimum required is one day a month – obviously more hours on offer if you want. This work suits existng students as it can work around your studies. Both roles require you to have the confidence to speak to people from a varity of countries and cultures but no previous customer service required.

Interested in this role?
Email your CV and job reference number: M104 to the campus you attend or attended. (Email addresses are listed below.)

Variety of roles

Part-time and casual

Variety of roles including porter, housekeeping and food and beverage in a 5 star luxury hotel.

Interested in this role?
Email your CV and job reference number: L101 to the campus you attend or attended. (Email addresses are listed below.)

The campus email address to use are as follows:

Auckland City Campus: cvcity@itc.co.nz
Botany Campus: cvbotany@itc.co.nz
Study From Home: cvdl@itc.co.nz

What happens next:

Once we receive your CV the Employment Consultant will contact you with the full job description for the role and will give you advice on applying for the role and make suggestions to improve your CV if needed. Your CV will then be forwarded to the chosen company and they will contact you directly if they wish to offer you an interview.

If you get an interview:

Make sure you are ready to make an impact, have suitable interview clothes. Don’t forget to contact your chosen Employment Consultant if you are offered an interview.

Other useful job sites:

www.seek.co.nz

www.trademe.co.nz/jobs

jobhunters.co.nz

Neuvoo Jobs