Job placement opportunities for ITC students and graduates
Welcome to the ITC Student Jobs page! Here you will find job opportunities that are open to ITC students and graduates only!
These jobs have been sent to us by employers in the airline, travel and tourism industries. Could you be the star employee they are looking for?
If you are interested in one of the jobs outlined below, please email your CV to one of the email addresses listed at the end of this page, along with the job reference number.
Your Employment Consultant will then be in touch to discuss the next steps and determine your eligibility for the role. Good luck!
Current job vacancies
Student Service Advisor
Student Services Advisor ITC Botany
ITC Botany is looking for a frontline super star! You need to have excellent administration and organisational skills and have strong attention to detail! You must be a customer service focussed ‘people person’ and be able to use your initiative. You need to be able to work as part of a team and independently.
We place high value on all of our staff and offer a competitive remuneration package that includes fully subsidised private health care and excellent working conditions. Salary range $36,000 – $39,000.
If you’re a flexible and adaptable person and think you’ve got what it takes to join us then email your CV to Sharon Roy, Course Advisor, firstname.lastname@example.org
Email your CV and job reference number: I300 to the campus you attend or attended. (Email addresses are listed below.)
Inbound Customer Ser
Full-time & Part-time
“Inbound Customer Service & Sales Representative”
Part-time job number C301 and Full-time job number C300 Please let us know which one you are applying for online.
Headset Heroes wanted for Concentrix
Does helping a couple go skiing in France, finding an old lady’s luggage, and getting a dad to his daughter’s wedding in time sound like the perfect day?
You would love being one of our heroes in a headset.
We are Concentrix – a Fortune 500 company who continue to grow in New Zealand. This expansion means we can help save the day for more people. That’s where you come in.
We run a call centre on behalf of one of New Zealand’s leading air and travel companies, helping their clients across New Zealand and Australia. We need to add more full-time inbound Customer Service and Sales Consultants to our team. Your main communication will be over the phone, with some email too.
Every call is a different person with a different need, so you will get to spend the best part of the day interacting with real people and being their hero. Are you ready to level up your career by becoming a hero in a headset?
Here’s what you’ll get from us:
- A fun and exciting place to work, with a great team
·Opportunities to progress your career within the company
· On the job training
· Excellent facilities and a discount to Unitec gym and sport centre
· Regular events
· Annual and monthly team rewards
· Flexible hours – we operate on shifts from 5am–midnight, 7 days a week
· Mt Albert location
· Job satisfaction
And here’s what we’ll need from you:
- . Outstanding communication skills including clear and articulate verbal, listening and written competency
·Great listening skills mum would be proud of
· Ability to assess and evaluate customer needs
· Ability to articulate information so that it’s easy to understand
· An appetite for learning and knowledge
· Natural at multi-tasking and can work under pressure
· Attention to detail and capturing customer information
· Driven to deliver both customer solutions and sales outcomes
When you begin you will be given training. These formal training sessions are scheduled Monday to Friday, 40 hours per week, for 8 weeks. This is compulsory to get you hero-ready. After this is successfully completed, the hours will be rostered and may vary subject to business requirements.
All candidates must be eligible to work in New Zealand.
All candidates will complete standard pre-employment checks.
Next intake waves for August, September, October and December!
- 12 full timers to start 10 September
- 16 Full time to start 8th October
- 25 Part time for 8th October (must complete first 6 weeks in full time training with Full time group)
- 16 Full time for 22nd October
- 16 Full time for 3 December
- 20 Full time for 14 January 2019 (will recruit before Christmas)
Online applications need to be done then send through cv to your employment consultant for a recommendation to be sent through
Email your CV and job reference number: to the campus you attend or attended. (Email addresses are listed below.)
Customer Service rep
Customer Service Representatives x 6 positions
InterCity Group (NZ) Ltd, Level 2, Building C, The Millennium Centre, 602 Great South Road Greenlane, Auckland, New Zealand.
InterCity Group operates New Zealand’s largest long distance bus and sightseeing network. Proudly 100% Kiwi owned, we offer travel and tourism experiences around the country, from the Bay of Islands to Milford Sound. We’re looking for fresh, energetic customer service superstars to work in our busy and vibrant inbound Contact Centre located in the Greenlane area, handy to public transport (buses and trains).
Working within a fun team environment, you’ll be booking bus travel and sightseeing tours over the phone, via email and live online chat, responding and resolving enquiries from the public and key travel agents.
To be successful in this fast paced role you will need:
Passion for customer service and helping people A clear, friendly telephone personality Excellent verbal and written communication skills Superior attention to detail Efficient and accurate computer skills (typing and data entry) Qualifications and/or experience in New Zealand Travel and Tourism or Contact Centre industries considered advantageous
Full training will be provided to successful candidates and the job will present you with the opportunity to personally experience the products and services you will be booking for our customers.
This is your opportunity to work with world renowned brands and help one of New Zealand’s trusted Travel and Tourism brands deliver best in class customer service.
To find out if you have what it takes to join our progressive Contact Centre team, follow the link below to begin your application process. You will need to answer some questions and complete skills testing that will take approximately 1 hour.
Applications close on Sunday 02 September and successful candidates must be ready for a 10 September start.
Please let your employment consultant know as soon as you have applied!!!
Best of luck with your application!
Email your CV and job reference number: I500 to the campus you attend or attended. (Email addresses are listed below.)
Full-time,Casual, Flexible Hours
Email your CV and job reference number: H100 to the campus you attend or attended. (Email addresses are listed below.)
Full-time fixed term
Fullers GreatSights in the Bay of Islands, New Zealand are currently recruiting seasonal Cruise Attendants – Deck Crew for our tourist, passenger and vehicle ferry vessels that operate in the Bay of Islands.
These are hands on, customer focused roles, where you have the opportunity to work within a great team environment.
Successful applicants will have an awesome outgoing attitude and enjoy working with people of all ages and nationalities.
Previous Hospitality or Maritime experience would be an advantage. Employment would be from 1st October through to the 30th April 2019. Only those that can commit to this complete period will be considered for shortlisting.
The key skills required for this role are:
• A professional, friendly and welcoming nature
• Excellent communication skills
• Good team player
• Positive ‘can do’ attitude
Fullers GreatSights has a Drug and Alcohol Policy which involves a pre-employment drug test and has random drug and alcohol testing as part of it.
To express an interest in these positions, please email Barry Nielson: email@example.com
For more information about Fullers GreatSights and the products we offer please visit www.dolphincruises.co.nz
Applicants for this position should have NZ residency or a valid NZ work visa.
Email your CV and job reference number: G100 to the campus you attend or attended. (Email addresses are listed below.)
Night Shift Full-time
JUCY Snooze Night Porter
JUCY Snooze Hotel Auckland
Shift work 11pm-7am roster varies and some weekends required.
Responsible for the efficient and effective running of JUCY Snooze throughout the night, carrying out the necessary security checks and admin tasks on top of daily operations which include but are not limited to welcoming guests to the hotel, making reservations for them and attending to their needs that are instrumental to their comfort during their stay at the hotel.
You need to:
o Be an effective member of an objective driven team by communicating ideas, initiatives and any concerns to management to help achieving excellence in service delivery
o Ensure the team is adequately resourced by following work schedules and responsibilities given
o Staff are motivated and have high levels of performance due to adequately coaching
o Online feedback placed by guests reflects this service delivery
o Effectively contribute to the organisation and delivery of JUCY Snooze services in regards to admin, safety and customer experience.
o Welcoming all guests by attending to their inquiries in person, on the telephone or by email
o Inform guests of the services and accommodation rates in the hotel, make reservations according to their needs and make sure that all reservations cancelled are effected immediately to avoid confusion.
o Responsible for the delivery of security services to guests and their property during the night operations. Duties include corridors and public area checks (kitchen/lounge/garden/front of building), general cleaning and admin duties, guest supplies/items delivery.
o Report issues of maintenance and malfunctioning appliances / health and safety issues / accidents to the manager for quick
o Best practice is applied
o Hotel records are maintained and updated accurately
o Customer awareness and satisfaction levels increase
o Work schedules align to Hotel services
o Compliance is met
o A two way communication is a standard practice
repair or follow up in order to ensure guests
comfort and satisfaction.
o Build good relationship and rapport with
guests/colleagues and visitors on site to make
them feel comfortable and welcome at all times
o To report clearly and accurately any exceptional
incident on site or customer complaints that
may result in additional complaints,
compensations or change image of the hotel.
o Responsible for reconciling daily banking from
all day shifts and identifying / amending any
errors to successfully bank all collected
o Preparing reception desk for a new day by
following night porter check list and making sure
all details are up to date and specific reservation
enquiries catered for.
o Maintain orderliness at the front desk and in
public nareas by arranging documents and
furniture accordingly, keeping these areas clean
and safe at all times to avoid rowdiness.
o Running the on-site guest laundry services in an
time-efficient and effective manner
o Follow all hotel services ensuring alignment to
scheduled work activities
o Identify and recommend opportunities for business
processes and systems improvement in regards to
housekeeping, security, H&S and reception
o Business improvement initiatives are implemented
Relationships and Communication
o Establish and maintain excellent relationships with
all colleagues, guests and stakeholders through
effective networking and development of high value
o Ensure appropriate and relevant communications
are channelled to reach all target audiences and
o Escalate controversial issues, where there may be
numerous stakeholders and perspectives
o Positive relationships with colleagues are developed
o Communication channels are open and information is
o Adhere to the JUCY brand philosophy
o Promote and represent JUCY positively at all times
o Be punctual & present, correctly branded/
uniformed, polite & helpful – BE JUCY at all times
o Promote a safe and healthy workplace by adhering
to JUCY’s health and safety policies and procedures
o JUCY brand is seen as positive both internally and
Customer Service: Behaviour clearly demonstrates a customer service and continuous
improvement focus when approached by hotel guests
Communication : Communicates clearly and appropriately to audiences of the team and
Financial Management : Operates within budget and actively works to minimise cost by using products and machinery as trained and reports when need be.
Work Place First Aid trained and experienced in the tourism/hospitality industry with particular focus on customer service or reservations
Proven ability to be part of a multicultural team
Proven organisational and time management skills with the
ability to work unsupervised and think on their feet
knowledge of tourism industry
knowledge of hotel reservation software and systems
Experience in customer service, security or feedback
management preferably in a night-time environment
Ability to multitask and work in an orderly manner while keeping the customers interest and safety in focus at all times
Communication and team building skills
Attention to detail and motivation to work hard and self-sufficient
Conflict resolution / crisis management skills
Customer rapport building skills / interpersonal skills
computer literacy in all Microsoft programs, email and internet applications
Reliability, punctuality, adaptability, integrity, honesty
Physically capable of lifting heavy loads
Flexibility to work all shifts including weekends
Email your CV and job reference number: J400 to the campus you attend or attended. (Email addresses are listed below.)
Seasonal from October
Work with us…
Email your CV and job reference number: N100 to the campus you attend or attended. (Email addresses are listed below.)
We love ITC students so much that we are happy to offer all members a 2019 Summer Camp USA program free of charge! That’s a saving of $799. All you need to do is register your interest below and we will contact you!
Apply online at this link:
Check out the videos posted on the IEP Summer Camp USA Facebook page. Make sure you use the ITC link for your discount and let your employment consultant know if you apply.
Email your CV and job reference number: S700 to the campus you attend or attended. (Email addresses are listed below.)
Passenger Service Agent
24/7 Shift Work
Must be able to start 3rd September!!! Please give your notice period if employed to your employment consultant when sending through your cv!
Guidelines and Expectations
- Travel and Tourism qualifications preferable
- Minimum of restricted licence
- Have passed medical and drug test
- 24/7 availability
- Ability to work variable rosters, early mornings and night shift; split shifts and availability weekends and public holidays
About the student:
- Bright, outgoing personality, professional
- Great and previous customer service experience
- Smart, ‘onto it’, quick learner
- Confidence in dealing with any situation
- Computer savvy
- Excellent listening skills
- Very good communication skills (verbal and written)
- Open to feedback and constructive criticism from Department Managers, Superiors and Team Leads
- Professionally well groomed appearance, and personable (hair and makeup – meticulous). Representing the airline so must be groomed to the airline standard
- No visible tattoos and markings, piercings (if multiple earrings, only 1 earring in each lobe allowed when at work)
- 100% commitment and attendance
- Reliable transport
- A requirement to assist passengers with their luggage and push wheelchairs (assist Ambassadors when short staffed)
Passenger Service Agent
Make someone’s day, every day.
When you’re one of our team, you’ll play a vital part in every customer’s journey.
The part you’ll play
As the face of Menzies Aviation and the airline you’re representing, you’ll be the sunny start to all sorts of journeys for all kinds of people. Greeting customers from all over the world, you’ll assist and guide them through every step of their journey through the airport. From check-in and bag drop, to boarding gates and arrivals, you’ll ensure customers are kept well-informed and are in the right place at the right time. Following safety, security and airline-specific procedures, you’ll put our customers needs at the heart of everything you do.
What you’ll need to bring:
- Travel and Tourism Qualification
- Customer, team and safety focus
- A respectful, friendly and supportive approach
- Reliability, punctuality and organisational skills
- Flexibility and the ability to adapt to changing priorities and situations
What you’ll get in return
You’ll be part of a friendly organisation who values the part their people play. You’ll see that there’s no place like an airport to work in, either. A unique, fast-paced environment, bustling with people, it’s a world in itself, where every day brings a new experience. So, you’ll enjoy plenty of variety and development opportunities and you’ll have our full support and training, for the whole of your career journey with us.
Working in an Airside role, to follow aviation security requirements, you will be required to hold a full Airside Security Pass and a valid driving licence.
About Menzies Aviation
Menzies Aviation is a global provider of customer, ramp and cargo handling services. Our people are the friendliest of faces for millions of customers, making sure they have a safe and seamless journey through the airport and all the documents they need for their flight.
Operating at over 140 stations in 31 countries and supported by a worldwide team of over 21,000 employees, we serve over 500 airlines handling over a million flights, and 1.6 million tonnes of cargo every year… and, we’re still growing our business. We work to be the best at what we do, and that means employing and supporting the best p
Email your CV and job reference number: M108 to the campus you attend or attended. (Email addresses are listed below.)
Fullers Group are looking for crew for various roles, see links below for the online application process.
Let your employment consultant know if you do apply for any roles. Please let us know which job name and the job code.
GENERAL LINK TO All JOBS
SERVICE CREW F121
https://fullersgroup.bamboohr.com/jobs/view.php?id=21 Close off 26th Aug
WAREHOUSE ASSISTANT F117
ON BOARD SERVICE CREW F107
Email your CV and job reference number: to the campus you attend or attended. (Email addresses are listed below.)
Recently voted New Zealand’s best employer in the Randstad awards, Air New Zealand is committed to being globally competitive in the aviation industry and exceeding customer expectations. We are looking to create a solid future and new performance culture within Auckland International and Domestic Airports. We want you to join us!
At Air New Zealand, we are accepting expressions of interest for future roles for permanent part-time loaders within our Baggage Services team at the International terminal and within our Ramp Services team at the Domestic terminal.
This is a shift-based role. The rosters are based on a 6 days on, 3 days off roster pattern, Monday to Sunday, including Public Holidays. The shifts can range between the hours of 3.00am and 2:00am. You have to be highly flexible and willing to work at any given time. You are guaranteed a minimum of 20 hours per week. There may be the opportunity for additional hours from time to time, but there is no guarantee of more hours.
Our loaders work hard to ensure our customers bags are handled safely and securely and arrive on time to the customer’s destination. One of the key challenges in the role is your ability to troubleshoot and be able to accurately read bag tag information. The work itself involves a lot of heavy lifting and a lot of bending. You will continually be lifting bags one after another, so being fit and having a willingness to work in a physical environment is crucial. You will be part of the team so being a team player is essential for this role.
* Currently eligible to work in NZ
* Ability to pass security and medical checks
* Ability to work any rostered shift, any day, any time (this is a part time role)
* Previous work experience in a physical role
Please let your Employment Consultant know your drivers licence status if you are applying. although they would normally only except Restricted they are going to consider students with Learners licence who we recommend to them.
Being an Air New Zealander opens up numerous benefits:
- Development and promotion is supported and you will be working with and learning from the best in the business
- Our staff travel opens up a world of heavily discounted travel, accommodation and attractions to enjoy with family and friends
- A number of businesses offer Air New Zealanders great discounts on their goods and services
- Apart from a competitive salary, many of our part time roles can offer additional hours and penal rates
At Air New Zealand, we welcome and are proud of our engaged and inclusive culture. Here you will work alongside colleagues from varied backgrounds with diverse perspectives. Our diverse workforce reflects our wide-ranging customer base and helps us better serve their needs. It also makes us more innovative – having many different points of view helps us come up with new ideas, make better decisions and ultimately become a more successful business.
We will encourage you to succeed, grow and aspire to your full potential. If you are ready to take on a new challenge, please apply with your CV and cover letter to your Employment Consultant
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina. “Seek to bring distant horizons closer. Once near, seize them and make them your reality.”
Email your CV and job reference number: A400 to the campus you attend or attended. (Email addresses are listed below.)
Apply online at
Please still send your cv to your employment consultant after you apply online!
Contact Centre Sales Agent – Auckland (Full-time)
Customer Service Legends – Christchurch (Full-time)
A Very JUCY Story
Email your CV and job reference number: J110 to the campus you attend or attended. (Email addresses are listed below.)
Rental Sales Agent
APEX Rentals – Auckland Airport
Full Licence required!
The Rental Sales Agent completes rental and return transactions. Integral to this role is the sale of programs and
services to customers and prospective customers at the counter, following established procedures and sales techniques.
The Rental Sales Agent performs duties and provides services which reflect the Company’s values. Essential duties and
responsibilities, shown below, will vary accordingly based on the location, team size, brand and any specialised or specific
Essential Duties and Responsibilities
Completes rental transactions and agreements for customers following established guidelines and procedures.
Obtains required authorisations, signatures, imprints, addendum, confirmation numbers, and perform Preferred /
Fastbreak, VIP, or other special services as assigned.
Completes qualification procedures prior to renting vehicles.
Sells programs and services to customers in an effort to maximise sales opportunities and meet sales goals set
Maximises up-sells and walk-up sales based on vehicle availability, utilising established sales techniques and
dialogues. Programs and services include protection options, refueling program, special promotions, future
reservations, upgrades, etc.
Reviews completed contracts with customers to verify accuracy of information and explains rates and charges.
Provides customers with completed rental agreements, keys, directions to rental vehicles, maps, and any other
Completes transaction procedures for returned vehicles and verifies accuracy of closing calculations.
Audits closed contracts to ensure accurate charges for refueling, applicable taxes, etc.
Adhere to Company Quality Assurance and Uniform Guidelines.
Solves problems raised by customers using sound judgement within applied empowerment guidelines and
This position does not have formal supervision responsibilities.
Qualifications (may vary by level)
Level 3 NCEA or higher.
Previous Customer Service and Sales experience.
Current NZ Drivers Licence
Required Knowledge, Skills and Abilities
Ability to perform competently basic mathematical calculations manually or through utilising a calculator
Strong professional demeanor, interpersonal skills
Excellent English written and oral communication skills
Email your CV and job reference number: A122 to the campus you attend or attended. (Email addresses are listed below.)
Part time Auckland City
Heritage Auckland is looking for a part time GSA/Porters to join the team. This role is the face of the Hotel as you will be the first point of contact for our guests.
In order for your application to be successful you will have:
¨ A high standard of personal presentation and communication
¨ A confident and friendly personality
¨ A clean full New Zealand drivers licence and the ability to drive both manual and automatic cars
¨ Strong knowledge of the Auckland area, and be able to recommend local restaurants, things to
do, and tourism attractions.
The main duties of this role include:
¨ Meeting and greeting guests
¨ Valet parking
¨ Luggage assistance
¨ Providing information about the hotel, Auckland and New Zealand
¨ Assisting with any other guest requests
Hours of work are on a rotating roster, with varied shift times over the week. You must be available to work a range of shifts and days, including weekends.
Email your CV and job reference number: H104 to the campus you attend or attended. (Email addresses are listed below.)
Part time Auckland Airport
Sudima Hotel – House Keeping
To ensure linen is on the floors so Room Attendants may start work on time.
To assist Room Attendants with stripping of soiled linen in the mornings.
Assist Laundry Attendants as required.
Distribute store items to the floors.
On going cleaning of inside and outside of windows/ balconies / corridors / carpets etc.
To assist in “spring cleaning” duties as required.
Due to the nature of this position, to be flexible to carry out other duties as required by the Housekeeper to ensure total guest satisfaction.
To comply with safety and security procedures of the hotel.
To be neat and well groomed at all times.
To carry out work in manner least affecting guests.
Email your CV and job reference number: S150 to the campus you attend or attended. (Email addresses are listed below.)
Food and Beverage Attendant
Part time Auckland Airport
Sudima Hotel – Restaurant
If you have some previous experience this would be an advantage. Coffee making skills will also help!
Report to supervisor in appropriate uniform and well groomed at the rostered time ready to commence duty.
Ensure that high standard of service is maintained and guests receive prompt, efficient, and pleasant service.
To be a flexible and co-operative team member, within the department and carry out respective duties required.
To adhere to hotel policies and procedures with regards to wastage, breakages, liquor control and grooming.
Perform any duties common to service personnel and carry out any other duties requested by the management or supervisor.
Attend any training sessions or meetings as necessary.
Carry out duties bearing in mind safety, health and hygiene requirements. Report any maintenance issues to supervisor.
Be familiar with emergency evacuation procedures.
Email your CV and job reference number: S140 to the campus you attend or attended. (Email addresses are listed below.)
Assistant Customs Officer
Full time and Part time Auckland Airport
New Zealand Customs Service
Apply online to register interest.
Students must let your Employment Consultant know when you have applied online so we can email the recruitment team.
To be a successful Assistant Customs Officer, the appointee requires the following knowledge,
experience, skills and personal attributes:
New Zealand Citizenship or Permanent Residency.
An unrestricted full motor vehicle driver’s licence.
Clear drug testing results.
Ability to obtain and maintain the appropriate level of Customs Organisational Security Clearance
which includes Police Vetting.
Demonstrates responsibility and accountability for all actions and decisions.
Demonstrates work behaviours to reflect the Customs 2020 characteristics, Customs Leadership
Principles and Customs Integrity Principles.
Proven experience in a public facing role and a demonstrated commitment to providing
exceptional customer service.
Confident in the use of computers and unafraid of using or learning new technology i.e. internal
data based systems.
The resilience to work in a highly structured environment which has a high degree of repetition and
Able to work flexibly and be available at short notice to provide coverage across a 24/7 period.
There may also be a requirement to travel at short notice within your geographical area.
A commitment to maintaining compliance with legislation, rules and regulations as well as working
towards a safe and prosperous New Zealand.
Well-developed interpersonal skills and the ability to communicate effectively verbally and in
Ability to achieve and maintain level of fitness and physical ability to undertake the full range of
Email your CV and job reference number: C109 to the campus you attend or attended. (Email addresses are listed below.)
Visitor Engagement Host
Part time min 3 hrs per week
Maritime Museum – Volunteer Role (Great opportunity for customer service experience to put on your CV)
Need to commit to role for 4 month minimum!
Key Relationships: ALL Visitors, Museum staff & volunteers
Is a member of: Visitor Service Team
Classification: The Visitor Engagement officer represents the public face of the Museum.
Different roles available under this title:
Tour guide assistant
Temporary exhibition host / guide
Public program assistant
Overview, Scope and challenges:
The Visitor engagement officer ensures that all visitors have an enjoyable experience at the NZ Maritime Museum. They are confident in their ability to safeguard the displays and exhibits within the Museum galleries. They are conversational without being intrusive and are able to share their knowledge of the Museum content, facilities and special exhibits.
Availability can be no less than a minimum of 3 hours once a week or fortnight. Ensure all communications and information from the museum is read, understood and retained to keep you (the volunteer) up-to-date with activities, exhibits and events.
As a volunteer of the NZ Maritime Museum you are required to familiarise yourself with and comply with all organisation policies, including but not limited to, the organisation’s Code of Conduct.
The Volunteer orientation Guide and Agreement will be given at your interview for acceptance.
Skills and Experience needed:
- Able to communicate confidently in English in a friendly manner
- An ability to work independently with enthusiasm and self-assurance
- A high standard of personal presentation
- A concern for visitor wellbeing and has respect for all, regardless of ethnicity, culture or ideals.
- Able to stand on your feet for up to 3 hours
- Knowledge of Museum activities, events, and layout to include public facilities (Information available)
- Knowledge of Museum vessel departures and returns (Information available)
The Various tasks:
The below tasks are an indication only of where you may be able to help. As your interest develops and your knowledge of the museum increases – other tasks may present themselves.
- Provides each visitors with a warm smile and a friendly welcome
- Answering questions on wayfinding within the museum and/or the location of public facilities
- Assisting front of house with the stowing of backpacks (not allowed in the galleries)
- Assisting with the Pacific Discovery theatre operating hours
- Assistance with the donning of life jackets when required
- Being the go-to person at the information area when a staff member is not present. (During breaks and lunch times)
- Walking the galleries to maintain a presence to assist visitors when required.
- Assist in the Edmiston gallery with your presence in the gallery during special exhibits and workshops
- When needed, educate the visitors on what is appropriate behaviour within the Museum to prevent damage to exhibits.
- Assist the tour guides with cruise ship or private tour visitors
- Assisting with Holiday program and/or holiday program groups (training given)
- If interested – learn about the gallery exhibits to become a Guide (training given).
- Assist with the school groups, accompanying them to assist the educators with group control.
- Taking photos (training will be given) of passengers on the vessels for re-sell purposes.
Based on specific skills and the needs of the Museum you may also be asked to assist with:
Email your CV and job reference number: M104 to the campus you attend or attended. (Email addresses are listed below.)
Customer Service Agent
Full time Auckland Airport
Air New Zealand
An opportunity is available now to join our high performance Customer Service Team. As the face of the company you will consistently go over and above client expectations to deliver a personalised experience for our customers.
The role is very diverse, as are the clients. A typical day includes Frontline Customer Service, Alphanumeric data entry, Checking-in domestic travelling passengers, dispatching shuttles to and from the Airport Terminals as well as liaising with the driver team to manage forecourt congestion. Its fast paced its exciting and its fun.
This role may be suitable for someone that has recently graduated or worked in Travel and Tourism and or Hospitality for example in a restaurant, hotel or bar or simply someone that is in search of something new.
The key requirements of this role include:
Outstanding Communication abilities
Flexibility to work shift work and weekends as part of a 4 days on and 2 days off, rolling roster
Previous experience in Customer Service and or Hospitality is a bonus
Full NZ Drivers Licence or have held your restricted licence for at least 18months
Alphanumeric computer skills
This opportunity would be very well suited to a highly motivated individual that enjoys multi-tasking and enjoys being kept on their toes.
Email your CV and job reference number: A106 to the campus you attend or attended. (Email addresses are listed below.)
Variety of roles
Auckland Airport mixed hours available
Applicants must be available to work all days and times but on a part time roster so is therefore not suitable for current students
Servicing Jetstar and Qatar and Virgin Airlines. Applicants must have a full or restricted licence. Excellent entry level opportunity into the airport industry especially if you have limited customer service experience.
Email your CV and job reference number: A111 to the campus you attend or attended. (Email addresses are listed below.)
Full time, Auckland
Please apply to Air New Zealand careers page as vacancies close off and open up at various times but please keep checking if applications are closed at present!
You’ll need proven experience working with people and a passion for travel. It’s a demanding role that will push your limits and challenge you every day you come to work. We are one of the world’s leading airlines delivering exceptional customer service to 13 million travellers every year on our domestic and international network. Our Flight Attendants are passionate, proud and dedicated people who love the challenge of working in an industry where every second counts! We are looking for world class Flight Attendants to join us in representing New Zealand to the world. Your journey starts here. We’re looking for a natural passion for people and a commitment to excellent service. Strong problem solving skills, teamwork and the ultimate Kiwi “can-do” attitude are the attributes required to keep us operating at world class levels. We need resilient team players, with great personalities and a keen sense of humor to represent New Zealand with pride and passion.
Email your CV and job reference number: A125 to the campus you attend or attended. (Email addresses are listed below.)
Full time, Auckland
Please check the Jet connect (Qantas) website for job opening as they open up and close off at various time, you are able to register your interest so you are alerted to job openings when they come up!
The essential requirements of the position are:
Impeccable presentation aligned to the premium nature of the airline; Hospitality experience; Demonstrated experience in service with people from a variety of cultures and countries; Strong commitment to high-level customer service and recent experience in a face-to-face role; New Zealand or Australian permanent residency and a passport ensuring unrestricted access to all ports of call with at least 12 months validity; availability to work a rotating roster over 7 days, including weekends, weekdays, public holidays and over a 24 hour period; an excellent level of health and fitness; minimum 18 years of age; height must be between 163cm-183cm.
Possess (or obtain the following if successful):
Current Senior First Aid Certificate (or Proof of Enrolment)
Responsible Service of Alcohol Certificate. (or Proof of Enrolment)
Email your CV and job reference number: J101 to the campus you attend or attended. (Email addresses are listed below.)
Full time, Various locations
Please check the Virgin website for job opening as they open up and close off at various time, you are able to register your interest so you are alerted to job openings when they come up!
We are looking for customer service professionals who share our enthusiasm and passion for excellence. If this is a challenge that you are ready to embrace please register your interest to join our Cabin Crew team today!
Virgin Australia is searching for vibrant individuals to deliver our world class onboard service, with all of the finesse our Guests expect from Australia’s most desirable airline.
Our Virgin Australia Cabin Crew operate one of the world’s most advanced and modern fleet of aircraft on our regional, domestic and short-haul international network.
As a member of the Virgin Australia team you will enjoy a wide range of benefits;
- Competitive pay
- Excellent industry benefits
- Diverse career opportunities
- Dynamic environment
If you have a strong passion for customer service and demonstrate the following criteria, Virgin Australia would love to hear from you.
- Minimum 18 years of age
- Australian or New Zealand citizen, or Australian Permanent Resident
- Passport holder ensuring unrestricted access to all Virgin Australia ports of call. If progressed, your Passport must have a minimum of 18 months’ validity before commencing on a Training School
- Competency in written and spoken English
- Australian Apply or Provide First Aid Certificate for Australian candidates or Comprehensive First Aid Certificate for New Zealand candidates. If progressed, this must have a minimum of 12 months’ validity before commencing on a Training School
- Australian Responsible Service of Alcohol certificate. If progressed, this must have a minimum of 6 months’ validity before commencing on a Training School
- Able to reach a height of 180 cm on flat feet and not be taller than 187cm
- Further information regarding our minimum requirements and selection criteria can be found on our Careers website.
- Start your career with an airline that has been continually recognised for its service and aims to deliver the world’s most engaging, stylish and effortless flying experience.
- We are currently recruiting for the following bases:
- Virgin Australia Regional Cabin Crew
- – Canberra
- – Sydney
- Virgin Australia Domestic / International Short Haul Cabin Crew
- – Melbourne
- Virgin Australia New Zealand – Short Haul International
- – Auckland
- – Christchurch
Email your CV and job reference number: V101 to the campus you attend or attended. (Email addresses are listed below.)
Full time, Auckland
To be considered for a Travel Consultant role you’ll need to meet the following minimum criteria:
– Experience in a sales environment/customer care environment
– Solid academic background (ideally with a tertiary qualification)
– A passion for travel, demonstrated by personal travel experience
– Self-motivation with a desire to build your own client base
– The right to work in New Zealand
The sales experience and previous travel requirements are essential. There is a huge focus on sales targets which is reflected in the wage structure.
Please let your Employment Consultant know if you apply so we can email the recruitment team at Flight Centre.
Email your CV and job reference number: F110 to the campus you attend or attended. (Email addresses are listed below.)
Variety of roles
Part-time and casual
Cordis Hotel (Previously Langham Hotel)
Variety of roles including porter, housekeeping and food and beverage in a 5 star luxury hotel.
Email your CV and job reference number: C101 to the campus you attend or attended. (Email addresses are listed below.)
The campus email address to use are as follows:
What happens next:
Once we receive your CV the Employment Consultant will contact you with the full job description for the role and will give you advice on applying for the role and make suggestions to improve your CV if needed. Your CV will then be forwarded to the chosen company and they will contact you directly if they wish to offer you an interview.
If you get an interview:
Make sure you are ready to make an impact, have suitable interview clothes. Don’t forget to contact your chosen Employment Consultant if you are offered an interview.