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Job placement opportunities for ITC students and graduates

ITC jobs page

Welcome to the ITC Student Jobs page! Here you will find job opportunities that are open to ITC students and graduates only!

These jobs have been sent to us by employers in the airline, travel and tourism industries. Could you be the star employee they are looking for?

If you are interested in one of the jobs outlined below, please email your CV to one of the email addresses listed at the end of this page, along with the job reference number.

Your Employment Consultant will then be in touch to discuss the next steps and determine your eligibility for the role. Good luck!

 

Current job vacancies

Cabin Crew - Wellington based Students only - Jetconnect

Full time Rostered - WELLINGTON BASED

Tasman Flight Attendant – Jetconnect Wellington Based

At Jetconnect, our strong beliefs guide the way we work, ensuring everything we do stays true to our customers and the iconic Qantas brand.  Whether it’s through state of the art aircraft, new routes or world-class products, we’re working to create memorable experiences for our customers whenever they fly with us.  No matter where we are in the world, seeing our red roo take to the skies fills us with pride.

Our Cabin Crew represent us in the air and deliver best in class service and customer care. This is where memories are made. Sporting our iconic uniforms, our cabin crew ensure the safety of our customers whilst making them feel at home, even while they’re thousands of feet in the air.

Working as Tasman Cabin Crew for Jetconnect representing the Qantas brand really does give you the opportunity to go above, and beyond whilst always delivering on our mantra which is “Safety is our first priority”.  Flying out of Wellington, you will make sure our customers are safe and well in this unique environment while ensuring they enjoy the best possible experience on our international flights.  It will mean spending plenty of time away from home, but you will explore our destinations, meet people from different cultures and create experiences of which most people can only dream.

You’ll have –

  • A strong commitment to delivering exceptional customer service with at least two years recent experience in premium customer service
  • Flexibility, dependability and commitment to the dynamic lifestyle of Cabin Crew
  • Friendliness, caring, bravery and empathy in service with people from a variety of cultures and countries
  • Multi-lingual isn’t compulsory but it is desirable
  • An excellent level of health and fitness, including the ability to swim 50 metres fully clothed
  • You are 18 years or older and have a height between 163-183cm
  • Permanent Residence or Australian/NZ citizenship at application and possess a valid passport with unrestricted access to all Qantas destinations with at least 12 months validity
  • You  hold (or are in the process of obtaining) a valid Senior First Aid Certificate and Responsible Service of Alcohol “Statement of Attainment” (which you need to have by the end of the recruitment process)

Please go to www.jetconnect.co.nz to register your interest for our assessment centre in Wellington on Wednesday 30 January 2019 

Interested in this role?
Email your CV and job reference number: J101 to the campus you attend or attended. (Email addresses are listed below.)

Guest Service Agent - Sudima Auckland Airport

Part Time Flexible to work rostered shifts over a 7 day week including public holidays including AM shirts (7.00am – 3.30pm) & PM shifts (3.00pm – 11.30pm) and occasional Graveyard shifts (11pm-7.30am). - Auckland Airport

At Sudima Hotels we are here to help you make the most of your day and bring a smile to YOU. Our guests enjoy warm genuine experiences when staying with us, across all our locations, our diverse teams offer warm hospitality and a genuine care like no other.

A fantastic opportunity has arisen for a Guest Service Agent to join our fun, dynamic front office team.

Do you have a passion for service with a smile, finding solutions and ensuring our guests make the most of their stay?

Speak to us about joining our team, make a difference and be part of the exciting tourism industry as a Guest Services Agent.

Requirements

At Sudima we are seeking team members with a great attitude, experience is not always required, on the job training will give you a great kick start. Whilst previous experience is preferred training will be given to the right person.

  • Flexible to work rostered shifts over a 7 day week including public holidays including AM shirts (7.00am – 3.30pm) & PM shifts (3.00pm – 11.30pm) and occasional Graveyard shifts (11pm-7.30am).
  • Excellent command of the English language
  • Professional personal presentation and work ethic.
  • Have a good local knowledge of Auckland and the surrounding area.
  • Able to provide exceptional guest service with minimum of 6 months in a customer service role.
  • Ability to work calmly under pressure.
  • Be enthusiastic and show initiative.
  • Must have a full clean New Zealand Drivers Licence

Benefits

Its an exciting time for us with dynamic growth in our company, we have plenty of opportunities and are always looking for great team members, now is the time to join Sudima!

  • Onsite carparking available
  • Meals on duty and uniforms provided
  • Great long service perks and anniversary vouchers
  • Friends and Family Hotel rates!
  • On the job paid training
  • Training towards NZQA qualifications and our very own Sudima University digital learning platform.

Our values are based around caring, working together and doing the right thing. We are passionate about our people.

We encourage people from diverse backgrounds particularly those with access needs to apply. Sudima hotels are proud to promote diversity within our workplace and ensure an equitable selection process.

Interested in this role?
Email your CV and job reference number: S103 to the campus you attend or attended. (Email addresses are listed below.)

Passenger Services Agent - Menzies Aviation

Rostered Hours Auckland Airport

Make Someone’s Day, Every Day

When you’re one of our team, you’ll play a vital part in every customer’s journey.

The part you’ll play

As the face of Menzies Aviation and the airline you’re representing, you’ll be the sunny start to all sorts of journeys for all kinds of people. Greeting customers from all over the world, you’ll assist and guide them through every step of their journey through the airport. From check-in and bag drop, to boarding gates and arrivals, you’ll ensure customers are kept well-informed and are in the right place at the right time. Following safety, security and airline-specific procedures, you’ll put our customers needs at the heart of everything you do.

What you’ll need to bring:

  • Travel and Tourism Qualification (preferable)
  • Customer, team and safety focus
  • A respectful, friendly and supportive approach
  • Reliability, punctuality and organisational skills 
  • Professional impeccable grooming
  • Flexibility and the ability to adapt to changing priorities and situations
  • Ability to work a variable 24/7 rotating roster
  • Minimum of a Restricted Driver Licence

What you’ll get in return

You’ll be part of a friendly organisation who values the part their people play. You’ll see that there’s no place like an airport to work in, either. A unique, fast-paced environment, bustling with people, it’s a world in itself, where every day brings a new experience. So, you’ll enjoy plenty of variety and development opportunities and you’ll have our full support and training, for the whole of your career journey with us.

Working in an Airside role, to follow aviation security requirements, you will be required to hold a full Airside Security Pass and a valid driving licence.

About Menzies Aviation

Menzies Aviation is a global provider of customer, ramp and cargo handling services. Our people are the friendliest of faces for millions of customers, making sure they have a safe and seamless journey through the airport and all the documents they need for their flight.

Operating at over 140 stations in 31 countries and supported by a worldwide team of over 21,000 employees, we serve over 500 airlines handling over a million flights, and 1.6 million tonnes of cargo every year and, we’re still growing our business. We work to be the best at what we do, and that means employing and supporting the best people.

Interested in this role?
Email your CV and job reference number: M101 to the campus you attend or attended. (Email addresses are listed below.)

Receptionist/reservations - Copthorne Auckland City

Part Time - Copthorne Auckland City

Receptionist/Reservationist

• Exciting opportunity to join the Front Office Team
• One of New Zealand’s Largest hotel operators
• Part time Position

About the company
Millennium, Copthorne and Kingsgate Hotels are one of New Zealand’s largest hotel operators and part of an expanding international network of hotels. We pride ourselves on offering an outstanding service experience at each of our 21 hotels for business and leisure guests alike.
About the role: Copthorne Auckland City has an excellent opportunity for an enthusiastic and experienced Receptionist/Reservationist to join the existing Front Office Team in a full-time role.

Responsibilities
• Welcoming guests
• Checking in and checking out guests
• Allocation of rooms
• Up-selling hotel facilities and executive rooms
• Answering internal and external phone calls
• Resolving billing queries and guest complaints
• Amending reservations
• Daily cashiering and other general Front Desk duties
• Communication with internal and external clients
• Identify opportunities to ensure revenue is maximised via multiple booking channels
• Ensure revenue strategies for the hotel are optimised leading to yield and occupancy maximisation
• Prepare and update various key revenue and tracking reports
• Conduct site inspections with clients

Benefits
• Career development and nationally accredited training opportunities
• Discounted hotel rates nationwide
• Meals on duty
• Uniform

Skills & Experience
• Proven experience in a similar role within Front Office
• Excellent English and customer service skills
• Friendly welcoming manner
• Strong organisational and time management skills
• Attention to detail
• Experience with Opera an advantage

If this opportunity fits your experience and you want to join our friendly team, please submit your CV and covering letter through.

Interested in this role?
Email your CV and job reference number: M100 to the campus you attend or attended. (Email addresses are listed below.)

Baggage Handlers and Customer Services Agents

Auckland, Wellington, Christchurch, Queenstown and Dunedin

Aerocare 

Aerocare is Australia and New Zealand’s largest independent provider of aviation services. We’re known for our highly motivated and dynamic team which has a “can do, will do” attitude, delivering the highest standards for our clients, along with a memorable passenger experience.

We’re seeking enthusiastic, organised and dedicated ramp and customer service staff for our New Zealand operations.

Ramp Services Agents perform a range of duties, which might include:

  • Transporting customer baggage to and from aircraft
  • Loading and unloading aircraft
  • Performing aircraft cleaning
  • Servicing aircraft water and lavatory systems
  • Operating airport equipment in the ramp area.

Customer Service Agents perform a range of duties, which might include:

  • Completing customer check-in and boarding gate functions using client specific systems
  • Assisting customers with general enquiries
  • Assisting customer with lost or damaged baggage
  • Deliver the highest customer service standards and provide a memorable customer experience for all passengers.

The airport is a fast-paced and safety focused team environment. The work hours are variable to meet airline schedules, and include early starts, late finishes and weekends.

Prerequisites:

  • Efficient, reliable and well presented
  • Customer focussed to deliver exceptional service
  • Fluent in spoken and written English
  • Basic computer skills
  • Flexible and available for shift work that includes early starts, late finishes, weekends and public holidays
  • Driver license
  • Physical fitness as lifting up to 32kg is required
  • AVSEC eligibility.

Aerocare provides comprehensive training, uniforms and subsidised parking.

If successful you would need to undertake security/background checks including police check, pre-employment drug and alcohol screening and dangerous goods training at your own expense prior to commencing training.

Impressive career development opportunities are available across Aerocare’s network of 35 operations in Australia and New Zealand.

Interested in this role?
Email your CV and job reference number: A111 to the campus you attend or attended. (Email addresses are listed below.)

Onboard Services Crew - Fullers 360

Auckland As Fullers operates 7 days a week, this position is on a roster basis and will include some weekend shifts and public holidays. Due to the nature of shift work involved, applicants are required to have a full driver's licence and their own transport.

 
 

About us

Sometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. 

Fullers360 was born of a love for the Hauraki Gulf in 1981. 35 years downwind, our network unifies the entire GulfThrough a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We’re in an exciting phase of growing our tourism market, while elevating the experience we deliver to every single one of our customers. We have fantastic opportunities available for Full-Time Onboard Services Crew to join our team!

About the role

Reporting to the Crew Development Manager, the Onboard Services crew are responsible for providing an outstanding experience for our guests while onboard. You will provide the highest level of customer service in our onboard cafés to both tourists and our regular customers. We are looking for welcoming, confident and considerate individuals to join our crew!

This is a great opportunity to kick-start your career in the marine industry and showcase your outstanding customer skills! In-house marine and hospitality training will be provided and experience out on the water is warmly welcomed.  

Key Duties:

  • Provide the highest level of customer service and bar and café services to customers;
  • Promote our products and provide accurate information on our services;
  • Ensure the vessel is ready for boarding by cleaning all areas and restocking products;
  • Demonstrating a commitment to health and safety measures onboard.

To be successful in this role, you will need to:

  • Be a customer service guru!
  • Be able to work autonomously and as part of a team;
  • Have a good level of maturity with the ability to work under pressure;
  • Have an outstanding attendance record and a high standard of appearance.

Benefits:

Fullers offer many benefits including:

  • Discounted gym membership;
  • Discounted healthcare;
  • Leisure travel

Company Culture

As an organisation, we encourage our people to always treat others with respect, to act with integrity, to be open and trustworthy, and to use good judgment. Our people work hard, approach problems as challenges and learn from their successes as well as their failures. The pride of being a part of our Fullers team radiates through our people and shows in their enthusiasm for everything they do!

As Fullers operates 7 days a week, this position is on a roster basis and will include some weekend shifts and public holidays. Due to the nature of shift work involved, applicants are required to have a full driver’s licence and their own transport.

Candidates must have the legal right to work in New Zealand.

Interested in this role?
Email your CV and job reference number: F103 to the campus you attend or attended. (Email addresses are listed below.)

Guest Services Representative - Skycity

Part Time Auckland CBD

  • Part time position working on rotating rosters
  • We are looking for someone with the “X Factor” to join our close knit team

In Auckland alone we have employees working across over 20 restaurants and bars, two hotels, the Sky Tower, a convention centre, theatre, our world-class casino and of course all of the support services that help run one of New Zealand’s most vibrant companies.

Working in our high performing front of house hotel team, you will get involved in co-ordinating guest check-ins and outs, ensuring our guest’s needs are met, liaising with concierge and other front office staff and financial administration including guest transactions.

You will have a high level of commitment, providing a professional and memorable guest experience to all our valued customers. With a strong ability to multi task and great attention to detail you will thrive in this role. You must possess excellent English language skills with a secondary language being advantageous. Previous Hotel experience is ideal, but it will be your passionate, energetic personality and customer service experience that will see you shine in this role.

You will be impeccably groomed and we will assist by laundering your uniform free of charge. We also offer a large number of other benefits including medical insurance, discounted car parking and $2.50 fully cooked meals at our staff cafeteria.

If you are proactive, confident and friendly person looking to develop your hospitality career then contact your employment consultant

Applicants for this position should have NZ residency or a valid NZ work visa.

Interested in this role?
Email your CV and job reference number: S102 to the campus you attend or attended. (Email addresses are listed below.)

Service Crew - Fullers 360

Gulf Harbour commencement As we operate 7 days a week, this position is on a rotating roster basis and will include some weekend shifts and public holidays. Due to the nature of shift work involved, applicants are required to have a full driver's licence and their own transport. Candidates must have the legal right to work in New Zealand

This role commences work from Gulf Harbour

Does the idea of the fast-paced tourism industry get your blood racing?

Join us and take your career to the next level!

About us: 

Sometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. Fullers360 was born of a love for the Hauraki Gulf in 1981. And 35 years downwind, our network unifies the entire GulfThrough a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We’re in an exciting phase of growing our tourism market, restless to elevate the experience we deliver to every single one of our customers. 

Our Purpose: Unifying the Hauraki Gulf by bringing together friends and whanau, supporting communities and businesses, opening up treasured destinations and sharing our local taonga.

About the role:

Our Service Crew are responsible for a wide range of duties, including ensuring the overall customer experience on our vessels is world class. They also contribute to the general safety of our passengers and supporting the rest of the crew with marine and vessel operating duties. With the destinations we visit, our team are passionate about the outdoors and enjoy sharing this knowledge with our visitors as they explore some of the best destinations in New Zealand.

  • Responsible for passenger movements while they are on the vessel, including as they embark and disembark from their journey
  • Basic engine checks, rope work and watchkeeping
  • Ensuring our passengers receive warm, hospitable service both from within the café and throughout their overall experience on board
  • Updating the vessel log as required and maintain communications with our operations team
  • Ticket scanning
  • Stock monitoring and replenishing
  • Vessel cleanliness both inside the cabin and the exterior
  • Responding and supporting our customers with any queries during their journey, including destination information
  • Dealing with any incidents, passenger safety and emergency situations as required and outlined in our procedures

Our ideal candidate: 

  • Loads of previous customer service experience, ideally in the tourism industry
  • Confidence undertaking basic engine checks, rope work and watchkeeping
  • QDC qualification preferred but not essential

Our Company Values:

Welcoming – There’s nothing we love more than being able to call the Hauraki Gulf home. But sharing it with others comes pretty close.

Restless – We’re hungry for innovation and excellence and always on the look-out for The Better Way.

Safe & Shipshape – Our operations run like clockwork, so we can look after those on board.

Straight up – We say what we mean, and we do what we say.

Owning it – We’re an efficient team and rely on each other. And people rely on us for a seamless experience. Let’s not let them down.

 Company Culture:

As an organisation, we encourage our people to always treat others with respect, to act with integrity, to be open and trustworthy, and to use good judgment. Our people work hard, approach problems as challenges and learn from their successes as well as their failures. We’re friendly and welcoming, and the pride of being a part of our Fullers360 team radiates through our people and shows in their enthusiasm for everything they do!

Benefits:

Fullers360 offer many benefits including:

  • Discounted gym membership;
  • Discounted healthcare;
  • Leisure travel
Interested in this role?
Email your CV and job reference number: F102 to the campus you attend or attended. (Email addresses are listed below.)

Cabin Crew - Jetconnect

Various

Do you have NZ or Australian permanent residency and have what it takes to deliver an exceptional customer experience?

Essential Requirements:

  • Our Flight Attendants must be genuinely committed to customer service excellence. To join our dynamic team our people need to:
  • Understand the needs and comfort our customers who travel with us – whether regular flyers or customers who’ve never flown before
  • Easily build rapport and trust in a team and positively contribute to the team’s performance
  • Adapt to any situation that may present itself in a sensible, warm and safe way
  • Appreciate cultural diversity and sensitivity towards customers who may need extra help, such as children travelling alone, nervous flyers or people who may not have English as their first language
  • Understand the importance of hygiene standards inflight so all areas of the cabin are clean and fresh for our customers
  • Successfully complete training and maintain competency in aircraft procedures and first aid
  • Take a caring approach when offering our customers food beverages and any other assistance they may need onboard

In addition to the above you need to meet the following minimum criteria to operate within the unique aircraft environment:

  • Minimum 18 years of age
  • Height between 163 – 183cm
  • New Zealand or Australian permanent residency and a passport ensuring unrestricted access to all Qantas ports of call with at least 12 months validity
  • Current Senior First Aid Certificate with a validity of 12 months at time of application
  • Responsible Service of Alcohol ‘ Statement of Attainment’, which you would need to have by the end of the recruitment process.
  • Strong Commitment to customer service and recent experience in a face to face role
  • Demonstrated empathy in service with people from a variety of cultures and countries
  • An excellent level of health and fitness, for example being able to swim 50m fully clothed
  • A willingness to relocate as required to any location
  • Experience in food in beverage service is an advantage, as is the ability to speak additional languages

Jetconnect Short Haul Flight Attendants take pride in being the face of Qantas on Trans-Tasman routes servicing more than 150 Trans-Tasman flights a week from Auckland and Wellington on B737 aircraft.

Jetconnect International Long Haul flight attendants fly routes across the Qantas network in Australia and to destinations including Los Angeles, Singapore, Hong Kong and Johannesburg on most wide bodied aircraft types. Our Jetconnect Cabin Crew are renown as natural genuine and engaging people who compliment the Qantas world-class premium brand.

As excellence in customer service and safety is integral to our success, our Flight Attendants are intuitive, caring, energetic and responsible professionals -who always make every moment with our customers count.

As the wellbeing of our customers is important paramount, our Flight Attendants are highly trained in service and aircraft safety and can confidently deal with a variety of emergency situations.

If you have the above and would like to apply please send your CV to your employment consultant

Interested in this role?
Email your CV and job reference number: Q101 to the campus you attend or attended. (Email addresses are listed below.)

Inbound Customer Service & Sales Representative - Concentrix

Full-time & Part-time

We are Concentrix – a Fortune 500 company who continue to grow in New Zealand. This expansion means we can help save the day for more people. That’s where you come in.

 

No two days will ever be the same. Come work alongside a talented, high-energy, honest, and down to earth team. Both technical capability and excellent communication skills are needed in this dynamic role.

Whether you have entry level experience, or 5+ years’ experience, it will be your positive can-do attitude, unwavering professionalism, excellent attention to detail and a hunger to learn that will stand you in good stead for this role.

 

Not for the faint hearted, this is a challenging and technical role requiring outstanding product knowledge, strong systems ability and above all a commitment to providing world class customer service.

This is a 24/7 industry, so you will be flexible and able to commit to shift work. Shifts start from 5.00am and finish as late as midnight. You will be informed 4 weeks in advance of the rosters, allowing plenty of time to plan life outside of work.

 

We offer comprehensive training and support to our people and a range of development opportunities internally for those looking to advance. If successful, you will need to attend a paid training program which will be at our Mount Albert Delivery Centre. Training is scheduled to begin on Thursday 7th February 2019 and if successful, you need to attend full time training from that date.

 

What is essential?

  • An understanding and interest in technology and complex systems
  • Resilience, along with problem solving abilities will be key to your success as you go through a robust and challenging training programme
  • Sales focused mindset coupled with your enthusiasm, energy and drive to exceed customer expectations, will see you thriving in our driving sales through service culture
  • Excellent verbal and written comprehension
  • The ability to take initiative and responsibility

 

And what is in it for you?

  • Opportunities to progress your career with ongoing training and support
  • The backing of a recognised Global Fortune 500 company
  • Flexible hours – we operate on shifts 24 hours per day, 7 days a week
  • Job satisfaction with a team who are proud of what they do
  • Excellent facilities, culture and a discount to Unitec gym and sport centre
  • Regular events, monthly awards, team incentives

 

The premium service this iconic Kiwi company provides to every customer means their expectations are high, so if you are resilient when the going gets tough and energised by providing the best – you will enjoy the challenges ahead in this busy role and online applications are open now.

 

If all his sounds like you then apply now to become a headset hero! Interviews will start in the second week of January 2019.

 

Please note that we are only able to consider applications from those who hold New Zealand or Australian permanent residency or citizenship for these permanent positions.

Interested in this role?
Email your CV and job reference number: C301 to the campus you attend or attended. (Email addresses are listed below.)

Guest Service Representative - Hotel De Brett

Full Time

As the top hotel in Auckland, Hotel De Brett is located on the door step of the re-emerging inner city entertainment precinct. It lies at the nexus of restaurants, bars and cafes spanning the wider Shortland/High Street quarter.

Comprising 25 suites and rooms, a restaurant, two popular bars and multiple function spaces, Hotel DeBrett is one of Auckland’s premier destinations.

As part of this role, you will be the main point of contact for our guests and will be assisting with the day-to-day operations of the reception desk including reservations and concierge duties.

We are looking for someone who has:
• At least 1 year experience in a front desk role or in a customer services role
• Excellent customer service skills
• Ability to drive and valid driving license mandatory
• Experience in a boutique or 5 star hotel will be an advantage
• Tertiary qualifications preferred
• Flexibility to work various hours and shifts (inc. evenings & weekends)
• Strong administrative and operational skills
• Computer and PMS systems literacy (knowledge of Clarity is an advantage)
• Numeric/cashiering skills
• Excellent command of English language
• Excellent grooming
• Team player
• General Managers certificate would be an advantage but not a must
If this sounds like you, please submit your application through Seek. Only applicants who are New Zealand based and can legally work in New Zealand will be considered.

PLEASE NOTE: Only successful applicants will be contacted.

Interested in this role?
Email your CV and job reference number: D100 to the campus you attend or attended. (Email addresses are listed below.)

Customer Service Representative - Avis, Budget Group

Full Time Permanent roster - Auckland Airport

Avis Budget Group operates three leading brands within the vehicle rental industry across the Pacific; Avis, Budget and Apex. Our business is fast-paced and our company culture is enthusiastic and collaborative. Our teams deliver outstanding service that ensures our customers keep coming back!

Apex Car Rentals is an emerging leader in the e-commerce/leisure industry and the largest off-airport car rental operator in Australasia.

Your Opportunity:

We are currently recruiting for a Customer Service Representative, based at our Auckland Airport Branch, on a full-time permanent basis.

Key responsibilities include:

  • Ensure customers are dealt with efficiently and professionally
  • Ensure service and vehicles presented to our customers, are to the highest standards.
  • Answering and handling enquiries over phone, email and face to face
  • Completing rental agreements and taking payments
  • Upselling products and services
  • Completing vehicle checks ins and checks outs
  • General administration tasks

Required skills and experience:

  • Valid full NZ Driving license
  • Previous relevant customer service experience
  • Able to work in a team as well as having initiative
  • Dedicated worker with a strong working ethic
  • Computer proficient
  • Fluent level of written and spoken English
  • Ability to build rapport and establish/maintain professional relationships
  • Suitable applicants will need to be flexible to work hours across a 7 day roster.

On offer:

  • Hourly rate, staff discounts, life insurance and optional additional retirement contributions
  • We have a dynamic and supportive team environment in a progressive successful company.
  • Full training provided!
  • Opportunity to be part of a developing and growing company with global opportunities.
Interested in this role?
Email your CV and job reference number: A103 to the campus you attend or attended. (Email addresses are listed below.)

Car Detailer's - JUCY Rental Cars Auckland & Wellington

Full Fixed Term Airport rosters inc weekends. Day shifts are 05.30am - 14.00pm or Night shifts are 13.00pm to 21.30pm

The primary objective of the Detailer – Junior is responsible for ensuring a consistent delivery of high quality fleet presentation to our customers.

What is the role?
• Ensure the interior and exterior of all vehicles are cleaned to the agreed standards and through the agreed procedures and processes
• Ensure a good understanding of and perform to customer service key performance indicators
• Ensure all quality checks completed on work met set standards
• Provide a professional and positive experience for customers at each point of contact
• Assist as needed in other areas of branch duties to ensure a consistent excellent standard of customer service is provided
• Customers’ expectations are met / positive customer feedback
• Repeat customer service
• Excellence in service delivery
Operations
• Ensure that a vehicle is never dispatched over service, in a poor mechanical condition or with an expired COF
• Ensure that care is always taken when driving company vehicles
• Liaise with Detailing Team Champion and provide vehicles when required
• Ensure the grooming bay is always tidy
• Report to the Detailing Team Champion any necessary stock for the grooming bay
• Adhere to health and safety policies and procedures
• Vehicles detailed efficiently and in a timely manner
• Branch is clean and well presented at all times

Description of Required Competency
• Excellent grooming skills
• Attention to detail
• Ability to work quickly and efficiently
• Excellent customer service skills
• Current NZ full driver’s license
• Good knowledge and interest in New Zealand including popular tourist destinations and attractions
• Across JUCY
• Customers
• Ability to work varied shift work on a roster system
• To always wear JUCY uniform and be presentable to the agreed standards
• High levels in pride of standard of work
• Willingness to adopt and demonstrate JUCY’s core values

Interested in this role?
Email your CV and job reference number: J103 to the campus you attend or attended. (Email addresses are listed below.)

Key Account Consultant - Haka Tours

08.30am -5pm Mon- Fri Newmarket

Key Accounts Consultant
If progression in your Tourism career is number 1 on your to-do list right now then this is the ideal time
to join the Haka Tourism Group. We are a fast growing, innovative and progressive New Zealand owned
tourism company with big, exciting plans for the future!
We’re looking for a Key Accounts Consultant to join our team based in our Newmarket head office,
Auckland.
If you are a natural multi-tasker with an impeccable eye for detail and an appetite for sales then you are
who we are looking for.
About us:
Haka Tourism Group, fresh from winning the Best NZ Tour Operator award in the Australia and New
Zealand Adventure Tourism Awards, owns and operates a range of niche travel brands catering to a
range of different markets and customer segments. Haka Tours specialises in small group adventure
travel, as well as snow and mountain bike tours aimed at the 25 to 50 year old market. We also operate
a growing nationwide chain of Haka Lodges, as well as New Zealand’s newest hotel brand, Haka Hotels.
Haka Educational Tours rounds off our suite of brands and is dedicated to academic and school sports
travel.
· Haka Tours – https://hakatours.com
· Haka Lodges – http://www.hakalodge.com
· Haka Hotels – http://www.hakahotels.co.nz
· Haka Educational Tours – https://hakaeducationaltours.com
· NZ Snow Tours – http://nzsnowtours.com
Your role:
Your role is based with the Haka Tours team and within this role you will work with some of our key
partners to ensure their schedule of tours runs seamlessly throughout the year and build and grow these
relationships with our key partners.
You’ll be responsible for booking and organising all aspects of those tours. Working closely with the
Operations team, you’ll ensure that our partner’s dream itineraries becomes reality in the most
seamless and cost-effective way.
No two group requirements are the same, so you’ll be booking unique itineraries based on your
customers’ specific needs. Therefore, you need to have exceptional negotiating, problem-solving and
influencing skills.
There will be a wide variety within your workload – no day will be the same and that will be all good
with you.
Once a tour confirms, you will manage all operational requirements and also all communication with
whichever partner that tour is for . You’ll make bookings with all our suppliers and prepare accurate and
detailed tour documentation for the Tour Manager so they can effectively run the trip.
Skills needed:
● Excellent verbal and written English (95% of our customer enquiries are via e-mail)
● Expert knowledge of New Zealand with particular emphasis on the range of destinations,
activities and experiences available
● Process driven with a very high level of accuracy
● Strong sales and negotiation skills
● Strong team leadership skills (preferably in the travel industry)
● Attention to detail, highly organised, and flexible
● A sociable and open attitude
● Takes ownership and does whatever possible to exceed your customers’ expectations
● Looking for a challenging role with a high degree of autonomy
● Proven flexibility and the ability to juggle multiple tasks and work in a fast-paced office
environment
● Sound knowledge of and proficient in Microsoft Office including: Excel, Outlook & Word
● Ability to establish and nurture relationships with partners and staff

Interested in this role?
Email your CV and job reference number: H102 to the campus you attend or attended. (Email addresses are listed below.)

Private Groups Operations Supervisor - Haka Tours

08.30am - 5pm Mon - Fri Newmarket

Private Groups Operations Supervisor
Now is the ideal time to join the Haka Tourism Group and particularly our private groups team. We are
a fast growing, innovative and progressive New Zealand owned tourism company with big, exciting plans
for the future!
We’re looking for a Private Groups Operations Supervisor to join our team based in our Newmarket
head office, Auckland.
The more innovative and logical you are, the more you’ll feel at home. The role requires a person who
thrives on change, thinks analytically and is inclined to operate with total autonomy.
You’ll need to genuinely find New Zealand and the Tourism Industry exciting so you can share this with
our customers, as well as desire to commit to the role for a minimum of 2 years.
About us:
Haka Tourism Group, fresh from winning the Best NZ Tour Operator award in the Australia and New
Zealand Adventure Tourism Awards, owns and operates a range of niche travel brands catering to a
range of different markets and customer segments. Haka Tours specialises in small group adventure
travel, as well as snow and mountain bike tours aimed at the 25 to 50 year old market. We also operate
a growing nationwide chain of Haka Lodges, as well as New Zealand’s newest hotel brand, Haka Hotels.
Haka Educational Tours rounds off our suite of brands and is dedicated to academic and school sports
travel.
· Haka Tours – https://hakatours.com
· Haka Lodges – http://www.hakalodge.com
· Haka Hotels – http://www.hakahotels.co.nz
· Haka Educational Tours – https://hakaeducationaltours.com
· NZ Snow Tours – http://nzsnowtours.com
Your role:
Your role is based with the bespoke tour function of Haka Tours, and in a nutshell your job is to ensure
that all our bespoke tours run seamlessly.
You’ll be responsible for booking and organising all aspects of our bespoke tours. Working closely with
the Private Groups Sales team, you’ll ensure that a customer’s dream itinerary becomes reality in the
most seamless and cost-effective way.
No two group requirements are the same, so you’ll be booking customised itineraries based on your
customers’ specific needs. Therefore, you need to have exceptional negotiating, problem-solving and
influencing skills.
The bespoke group quotes can range from budget-friendly short tours with small groups to all inclusive
high-end tours for large groups, so there’ll be a wide variety within your workload – no day will be the
same and that will be all good with you.
Once a group confirms, you will manage all operational requirements. You’ll make bookings with all our
suppliers and prepare accurate and detailed tour documentation for the Tour Manager so they can
effectively run the trip.
Skills needed:
● Excellent verbal and written English (95% of our customer enquiries are via e-mail)
● Expert knowledge of New Zealand with particular emphasis on the range of destinations,
activities and experiences available
● Process driven with a very high level of accuracy
● Strong negotiation skills
● Strong team leadership skills (preferably in the travel industry)
● Attention to detail, highly organised, and flexible
● A sociable and open attitude
● Takes ownership and does whatever possible to exceed your customers’ expectations
● Looking for a challenging role with a high degree of autonomy
● Proven flexibility and the ability to juggle multiple tasks and work in a fast-paced office
environment
● Sound knowledge of and proficient in Microsoft Office including: Excel, Outlook & Word
● Ability to establish and nurture relationships with partners and staff

Interested in this role?
Email your CV and job reference number: H101 to the campus you attend or attended. (Email addresses are listed below.)

Guest Relations Agent - Cordis Hotel

Rotating 7 day roster - Auckland CBD

This position would ideally suit someone who has worked in a hotel environment previously in operations, and looking to move into front office

About the Role

This role will have you assisting in the management of loyalty members and VIP guests, and requires a keen eye for detail!

Your responsibilities will include:

  • Ensuring every guest has an outstanding stay and becomes a loyal Cordis guest
  • A high level of English comprehension and impeccable personal grooming is required.
  • Connect with our guests to give each a personalised stay – WOW them
  • Increasing sales through up-selling and cross selling
  • Conduct daily reviews of all arriving VIPs, ensuring all details in PMS are accurate
  • Personally meet and escort VIP guests to their rooms and ascertain any special  requirements

Our ideal candidate will have:

  • Personality that represents the Cordis brand – outgoing, empathetic, curious, eager to learn, naturally takes initiative, and unrivalled attention detail!
  • Excellent interpersonal skills
  • Ability to work autonomously
  • Willingness to help out other teams
  • Experience in a 5 star hotel & OPERA or other systems, will be beneficial but not crucial
  • Ability to work morning and afternoon shifts, including weekends is essential

Benefits:

Cordis is not just about delivering a memorable experience for our guests but an amazing experience for you. So if you are ready! we will reward you with:

  • Fun working environment
  • Opportunity to grow your career with the Langham Hospitality Group
  • Freshly pressed uniform every shift
  • Discounted parking
  • Colleague meals AND plenty more!
Interested in this role?
Email your CV and job reference number: C100 to the campus you attend or attended. (Email addresses are listed below.)

Camp Counsellor - IEP

Fixed term

We love ITC students so much that we are happy to offer all members a 2019 Summer Camp USA program free of charge! That’s a saving of $799. All you need to do is register your interest below and we will contact you!

Apply online at this link:
https://www.iep.co.nz/international-travel-college/

Check out the videos posted on the IEP Summer Camp USA Facebook page. Make sure you use the ITC link for your discount and let your employment consultant know if you apply.

Video link:

https://www.facebook.com/IEPSummerCampUSA/

International Travel College

 

Interested in this role?
Email your CV and job reference number: S700 to the campus you attend or attended. (Email addresses are listed below.)

Travel Consultant - Flight Centre

Full time, Auckland

Flight Centre

To be considered for a Travel Consultant role you’ll need to meet the following minimum criteria:
– Experience in a sales environment/customer care environment
– Solid academic background (ideally with a tertiary qualification)
– A passion for travel, demonstrated by personal travel experience
– Self-motivation with a desire to build your own client base
– The right to work in New Zealand
The sales experience and previous travel requirements are essential. There is a huge focus on sales targets which is reflected in the wage structure.

Please let your Employment Consultant know if you apply so we can email the recruitment team at Flight Centre.

Interested in this role?
Email your CV and job reference number: F110 to the campus you attend or attended. (Email addresses are listed below.)

The campus email address to use are as follows:

Auckland City Campus: cvcity@itc.co.nz
Botany Campus: cvbotany@itc.co.nz
Study From Home: cvdl@itc.co.nz

What happens next:

Once we receive your CV the Employment Consultant will contact you with the full job description for the role and will give you advice on applying for the role and make suggestions to improve your CV if needed. Your CV will then be forwarded to the chosen company and they will contact you directly if they wish to offer you an interview.

If you get an interview:

Make sure you are ready to make an impact, have suitable interview clothes. Don’t forget to contact your chosen Employment Consultant if you are offered an interview.

Other useful job sites:

www.seek.co.nz

www.trademe.co.nz/jobs

jobhunters.co.nz

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