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Job placement opportunities for ITC students and graduates

Welcome to the ITC Student Jobs page! Here you will find job opportunities that are open to ITC students and graduates only!

These jobs have been sent to us by employers in the airline, travel and tourism industries. Could you be the star employee they are looking for?

Please make sure your CV is up to date and sharp!  There is a lot of competition at the moment, so you really need to sell yourself and show what an awesome person you are on paper.   Is your current CV really selling your skills and abilities and showing what an amazing employee you would be?  If not, your employment consultants can send you fabulous videos to help you make improvements, along with CV and cover letter templates, plus easy to follow written guides.

If you are interested in one of the jobs outlined below, please email your CV to one of the email addresses listed at the end of this page, along with the job reference number and your class code 

Your Employment Consultant will then be in touch to discuss the next steps and determine your eligibility for the role. Good luck!

Current job vacancies

Experiences Lead - Weta Workshop

Full Time Wellington

Weta Workshop is on the hunt for an Experiences Lead to join a talented team of guides and retail crew at Weta Workshop Tours and experiences in Wellington.

In this role, you’ll work with our Retail Lead to lead the day-to-day delivery of our popular Weta Cave Workshop Tour and Miniatures Stage Tours, which welcome more than 125,000 visitors each year. Every day we celebrate the artistry and creative spirit of Weta Workshop and invite guests to discover how imaginary worlds are brought to life through physical effects and movie-making magic.
If you’re an experienced people leader with a successful background delivering guest experiences that delight and inspire, this is the one for you!

Armed with the energy, enthusiasm, and the experience to bring out the best in your crew, you’ll bolster spirits, cultivate an incredible team culture, encourage individual growth and development, and empower hosts with the tools to succeed.

You’ll lead by example: As an outgoing people-person, you love being centre stage and are keen to host (and help organise!) a diverse range of experience offerings. You remain calm and confident, whether you’re leading a tour group, introducing an event in front of 1000’s or improvising aboard visitor transport.

With excellent judgment and impressive attention to detail, you’re also be a skilled administrator who can translate a budget report with ease.

As an Experiences Lead, key responsibilities will be:

  • Welcoming, engaging and connecting with guests
  • Leading and developing your Crew
  • Overseeing the day to day running of the experience spaces
  • Maintaining the experience spaces
  • Promoting and sharing our passion for creativity
  • Developing and maintaining industry partnerships
  • Administration and rostering
  • Support the Experiences, Operations and Commercial Manager in their absence.

You will need to have the flexibility to be available some weekends and the occasional late night when events are being held.

Think you’ve got what it takes? To apply please email your cover letter and CV.

Please note: You must have the right to live and work in NZ to apply for this job. The successful applicant will be required to undergo a police vetting process.

Interested in this role?
Email your CV and job reference number: W323 to the campus you attend or attended. (Email addresses are listed below.)

Retail Lead - Weta Workshop

Full Time - Wellington

Weta Workshop is on the hunt for a Retail Lead to join our talented team of guides and retail crew at Weta Workshop Tours and experiences in Wellington.

In this role, you’ll work with our Experiences Lead to lead the day-to-day delivery of our Weta Workshop Cave retail experience and popular Weta Cave Workshop Tour and Miniatures Stage Tours, which welcome more than 125,000 visitors each year. Every day we celebrate the artistry and creative spirit of Weta Workshop and invite guests to discover how imaginary worlds are brought to life through physical effects and movie-making magic.

If you’re an experienced people leader with a successful background in retail and delivering guest experiences that delight and inspire, this is the one for you!

Armed with the energy, enthusiasm, and experience to bring out the best in your crew, you’ll bolster spirits, cultivate an incredible team culture, encourage individual growth and development, and empower hosts with the tools to succeed.

You’ll lead by example: As an outgoing people-person, you connect with people, are sales focussed and driven by results. You remain calm and confident, whether you’re leading a tour group, introducing an event in front of 1000’s or improvising aboard visitor transport.

With excellent judgment and impressive attention to detail, you’re also be a skilled administrator who can translate a budget report with ease.

As a Retail Lead, key responsibilities will be:

  • Welcoming, engaging and connecting with guests
  • Leading and developing your Crew
  • Overseeing the day to day running of the Weta Workshop Cave
  • Maintaining the retail space from displays to signage
  • Promoting and sharing our passion for creativity
  • Drive revenue through authentic and passionate sales connections
  • Administration and rostering
  • Supporting the Experiences, Operations and Commercial Manager in their absence.

You will need to have the flexibility to be available some weekends and the occasional late night when events are being held.

Think you’ve got what it takes? To apply please email your cover letter and CV.

Please note: You must have the right to live and work in NZ to apply for this job. The successful applicant will be required to undergo a police vetting process

Interested in this role?
Email your CV and job reference number: W300 to the campus you attend or attended. (Email addresses are listed below.)

Guest Services Agent - Four Points by Sheraton

Part Time - Auckland

Start Your Journey With Us

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

Welcome to our family

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

The impact you’ll make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.     

What you’ll do

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages

Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Encouraging leadership
  • Support to live a life of wellbeing and happiness
  • Opportunities to serve and give back to the community
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What we’re looking for

  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Interested in this role?
Email your CV and job reference number: F549 to the campus you attend or attended. (Email addresses are listed below.)

Vehicle Service Agent - Avis Budget

Full Time Christchurch

The Role

  • Work as a team to clean and check our rental vehicles, ensuring they are groomed to the highest standard for our customers
  • Identify any vehicle damage and communicate this with the team
  • General duties such as moving vehicles as required

This is a full time position working 40 hours per week.

You will be rostered on for 5 shifts a week on a rotating roster, working 4 week days and one day on the weekend.

Skills & Experience

  • Full drivers licence
  • Take pride and ownership of your work
  • Enjoy being part of a team
  • Be happy working on your feet
  • A positive approach
  • Able to move our vehicles when required

On Offer

  • Hourly pay
  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
  • Discounts within Avis Budget Group and our partners
  • Full training provided to help you achieve your goals & reach your potential
  • NZ-wide & global opportunities to build your career with Avis Budget Group
  • Uniform provided
  • Free parking onsite
  • Friendly & supportive team
  • Leading brand within the tourism industry
  • Be valued in an environment where achievements are celebrated
  • Help people connect in the moments that matter, whether our customers are visiting a special place, sealing an important deal or visiting their loved ones

Apply

If you want to GO somewhere in your career, apply now!

Interested in this role?
Email your CV and job reference number: A465 to the campus you attend or attended. (Email addresses are listed below.)

Various Roles inc Housekeeping and F&B - Hilton Hotel

Part Time - Auckland

About Us

Our team members are changing the world one stay at a time. They’re engaged and recognized in many ways for showcasing their talents. When you join Hilton Auckland, you’re not just joining one of Auckland’s finest luxury hotels. With over 500 hotels and resorts across 6 continents and more than 100 countries, you’ll be joining one of the most well-known hotel brands in the world.

We are on the lookout for talented hospitality professionals to join the team. We have positions available in various roles across F&B, Kitchen and Housekeeping departments. More specifically, we’re looking for: 

  • F&B Attendants (Fish Restaurant / Bellini Bar / Banquets / IRD)
  • Kitchen Stewards
  • Demi Chef
  • Room Attendants 

Our ideal candidates will be guest centric, driven and committed to providing exceptional experiences for guests, every single day. Does this sound like you?

What are we looking for?

Our ideal candidates will exhibit the attitude, behaviours, skills, and values as follows: 

  • Positive attitude
  • Excellent verbal and written communication
  • Committed to delivering exceptional guest service
  • Excellent grooming standards
  • Ability to work under pressure
  • Ability to work on own or in team
  • Friendly, positive, energetic disposition
  • Motivated to learn new skills and techniques

What will it be like to work for Hilton?
 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Apply NOW to begin your career with Hilton Hotels. We can’t wait to hear from you

Interested in this role?
Email your CV and job reference number: H541 - advising which role you are interested in applying for to the campus you attend or attended. (Email addresses are listed below.)

Receptionist / GSA - Fino Hotel and Suites

Part Time - Christchurch Central

The position involves all aspects of front office reception tasks, including providing friendly, personalized customer service in responding to accommodation inquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests and ensuring the smooth running of the reception desk. In addition to this, you will also be required to attend to housekeeping and maintenance issues and solving of guest complaints.

Previous front office/reception in a hospitality/travel environment is essential.

Reliable, Punctual and Respectful is a must!

This is a key front-line position where immaculate grooming and outstanding communication skills are essential.

All applicants must be eligible to work and live in New Zealand at the time of application.

What you need:

  • Be able to complete set tasks and to have the initiative to seek out new tasks
  • Strength in reservations. 
  • Flexibility to be able to work within a roster that covers seven days a week including weekends and holidays, inclusive nights.
  • Ability to work unsupervised once trained
  • Cash handling
  • The ability to confidently converse in other languages would be an advantage.
  • available to start immediately
  • Previous experience in a customer-focused industry
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Calm, efficient, and organised with great attention to detail
  • Ability to multi-task while maintaining a positive attitude when working with a Guest
  • Professional manner with an emphasis on hospitality and guest service
  • Ability to work on your own and as part of a team
  • Conflict resolution experience
  • Liaising with and communicating all relevant information to the Front Office team and to other departments
  • Ensuring that all security procedures are followed in relation to cash, keys, guest security and privacy
  • Handling requests and complaints
  • Maintaining a consistently high standard of accuracy when inputting information into the hotel’s computer systems
  • Checks all reservation discrepancies, posts charge and generates folios, updates housekeeping status and closes cash counters.
  • Ensure that all cash, credit card, room charge, and charge backs payments have been posted correctly.
  • Accurately identify any discrepancy which exist between revenue and payments.
 
Interested in this role?
Email your CV and job reference number: F743 to the campus you attend or attended. (Email addresses are listed below.)

Airline Customer Service Agents - Swissport

Part Time - Auckland Airport

Swissport is looking forward to flying returning as more borders open over coming months. As flying may return quickly and some of our colleagues have found other opportunities during the COVID crisis, we are seeking applications from talented individuals to join our team so that Swissport will be ready for the busy skies ahead.

Swissport is the global leader in airport ground services and air cargo handling, active in more than 300 airports in 47 countries across six continents. We are committed to delivering safe, high quality services for our clients and their customers across the globe.

 

Swissport Customer Service Agents are responsible for ensuring a positive experience for all passengers between the terminal and the aircraft. Our Customer Service team is helpful, knowledgeable and courteous, focussed on ensuring that every passenger is treated with kindness, the utmost respect and an ever-present smile.

We are great team players working collaboratively with others whilst being focussed on safety as top priority and working to meet our airline client schedules. In an ever-changing environment our team delivers safe and efficient services on behalf of the many airlines that choose Swissport to provide their on-the-ground services.

The airport is a fast-paced and safety focused team environment. The work hours are variable to meet airline schedules, and include early starts, late finishes and weekends.

What would make you stand out for this role?

  • You’re focused on delivering exceptional and safe service
  • You have strong personal skills and can be an effective team player
  • You’re committed to learning and personal growth
  • You’re self-confident and can stay calm under pressure
  • You have excellent presentation and grooming
  • You’re organised and can manage your time well
  • You’re physically capable of handling passenger baggage and manoeuvring wheelchairs as required
  • You have a driver’s license
  • You’re a fluent English speaker
  • You have basic – intermediate computer skills.
  • If successful you would need to undertake security/background checks including police check, pre-employment drug and alcohol screening and dangerous goods training at your own expense prior to commencing training.

Why you will love working for Swissport:

  • Swissport is the world’s leading provider of ground and air cargo services, active in more than 300 airports in 47 countries across six continents
  • Our roles are permanent part-time, with full training provided
  • Industry benefits
  • Airport parking is provided

Looking for an exciting new challenge?

If this sounds like you, and you’re looking for a new challenge, rewarding new career, lots of training and development opportunities, then don’t miss out apply now!

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category.

Please note: Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Interested in this role?
Email your CV and job reference number: S213 to the campus you attend or attended. (Email addresses are listed below.)

Airline Baggage Handling Agents - Swissport

Part Time - Auckland Airport

Swissport is looking forward to flying returning as more borders open over coming months. As flying may return quickly and some of our colleagues have found other opportunities during the COVID crisis, we are seeking applications from talented individuals to join our team so that Swissport will be ready for the busy skies ahead.

Swissport is the global leader in airport ground services and air cargo handling, active in more than 300 airports in 47 countries across six continents. We are committed to delivering safe, high quality services for our clients and their customers across the globe.

Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport Ramp Services Agent, you’d play a vital role in our airport operation.

Ramp Services Agents lead the way in critical ‘behind the scenes’ endeavours.  Being positioned on the airport tarmac presents a diverse opportunity to work in an area that few ever have the chance to explore. Our Ramp Services team have diverse responsibilities, including sorting, loading and unloading baggage and cargo, providing cabin cleaning services, driving airside to reposition crew and vital ground support equipment, facilitate lavatory and water services, and even push back aircraft ready for departure.

The airport is a fast-paced and safety focused team environment. The work hours are variable to meet airline schedules, and include early starts, late finishes and weekends. 

What would make you stand out for this role?

  • You’re focused on delivering exceptional and safe service
  • You have strong personal skills and can be an effective team player
  • You’re committed to learning and personal growth
  • You’re self-confident and can stay calm under pressure
  • You have excellent presentation and grooming
  • You’re organised and can manage your time well
  • Your physically fit as lifting up to 32kg is required
  • You have a driver’s license
  • You’re a fluent English speaker
  • You have basic – intermediate computer skills.
  • If successful you would need to undertake security/background checks including police check, pre-employment drug and alcohol screening and dangerous goods training at your own expense prior to commencing training

Why you will love working for Swissport:

  • Swissport is the world’s leading provider of ground and air cargo services, active in more than 300 airports in 47 countries across six continents
  • Our roles are permanent part-time, with full training provided
  • Industry benefits

Looking for an exciting new challenge?

If this sounds like you, and you’re looking for a new challenge, rewarding new career, lots of training and development opportunities, then don’t miss out apply now!

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category.

Please note: Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Interested in this role?
Email your CV and job reference number: S334 to the campus you attend or attended. (Email addresses are listed below.)

Concierge / Front Office - Hilton Hotel

Full Time - Auckland

Our team members are changing the world one stay at a time. They’re engaged and recognized in many ways for showcasing their talents. When you join Hilton Auckland, you’re not just joining one of Auckland’s finest luxury hotels. With over 500 hotels and resorts across 6 continents and more than 100 countries, you’ll be joining one of the most well-known hotel brands in the world.

We are looking for a charismatic Front Office whiz who can assume both Concierge and Front Desk duties. The ideal candidate will be highly engaged and guest focused, ensuring 100% satisfaction of all guest experiences. Does this sound like you? 

What will I be doing? 

As Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
  • Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings etc. 
  • Process and deliver messages for Guests
  • Deliver and safely store Guest luggage
  • Stay current with all hotel services as well as daily VIP requests and special events
  • Ensure for a seamless check-in and check-out process for our guests
  • Demonstrate a knowledge of hotel room categories, room rates, packages and promotions
  • Maximise room occupancy and use up-selling techniques to promote hotel services and facilities 
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Ensure orderliness and safety guidelines around the lobby and front door areas
  • Provide support to Management as required, in cases of emergency
  • Project a professional manner with an emphasis on hospitality and Guest service
  • Maintain a clean, healthy, and safety working area
  • Act in accordance with policies and procedures when working with front of house equipment and property management system

Skills / Experience

Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude and good communication skills
  • Professional manner and a commitment to delivering a high level of hospitality and guest service
  • Excellent grooming standards
  • Flexibility to respond to a variety of different work situations
  • Ability to work on your own and as part of a team
  • Ability to multi-task while maintaining a positive attitude when working with a Guest
  • Knowledge of the local area
  • Must have current & full NZ drivers license
  • Must be computer literate

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience working in Front Office / Concierge in a hotel environment

Benefits

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Interested in this role?
Email your CV and job reference number: H999 to the campus you attend or attended. (Email addresses are listed below.)

Customer Service - Shotover Canyon Swing & Fox

Full Time (min 60hrs per fortnight) - Queenstown

About the business

This is a fantastic opportunity to work for a small but highly regarded adventure tourism company. The base of our operations is in the awesome Shotover Canyons, we give customers an amazing experience on our giant rope swing,

About the role

On a daily basis you will be responsible for the smooth running of our reservation’s and check-ins at our booking office in town, encompassing both the customer and agent experience from first point of contact right through to after sales follow up.

You will need a superb attention to detail with experience in reservations, customer relations

Skills and experience

A natural fantastic attitude towards customer service, and the innate ability to build a rapport quickly with people you have just met. Because quite frankly they maybe just a little bit nervous about being there.

• Previous tourism reservations experience required

• Be able to manage your time effectively and multi-task in a demanding environment

• Have flexibility to work weekends, public holidays, and shift work

• Minimum 60hrs per fortnight

Interested in this role?
Email your CV and job reference number: S878 to the campus you attend or attended. (Email addresses are listed below.)

Reservations Generalist - Skycity

Part Time - Auckland Central

  • Join one of Auckland’s most iconic brands
  • Truly utilise your hotel and contact centre knowledge
  • Part time role (32 hours per week)

In Auckland alone we have employees working across over 20 restaurants and bars, two hotels, the Sky Tower, a convention centre, theatre, our world-class casino and of course all of the support services that help run one of New Zealand’s most vibrant companies.

The Reservations Generalist is a great opportunity for someone with hotel or travel reservations experience. As a member of the Reservations team, you’ll be responsible for handing all reservations for our 4.5 and 5 star hotels, restaurant bookings, and handling general queries about SkyCity.

You’ll need to have a strong customer service ethic and a first class telephone manner. Previous experience in a hotel/reservations or sales environment is essential and exposure to OPERA would be a real advantage. You’ll also have superb communication skills and the ability to work in a close knit team, be enthusiastic and have plenty of energy.

The Call Centre and Reservations team operate on a 24/7 rostered basis and as such we are looking for someone with flexibility who can work between the hours of 7:00am – 10:30pm Monday to Sunday.

 What’s great about working at SkyCity?

  • A supportive and diverse company culture
  • Work with people who care, are driven and energetic
  • $2.50 cooked meals in our staff cafeteria (there’s some healthy salads as well)
  • Heavily discounted staff car parking and dry cleaning
  • Subsidised medical insurance
  • Career progression
  • Discounts at our outlets

If you are after a winning career and feel that this is the role for you, please apply 

At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce.  We’re committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.

 

Interested in this role?
Email your CV and job reference number: S999 to the campus you attend or attended. (Email addresses are listed below.)

Food and Beverage Attendants

Part Time or Casual Opportunities - Cordis Auckland

We are looking for permanent part time and casual Food and Beverage Attendants to work across all of our Food and Beverage Outlets;

A mixology of engaging service and unique food and beverage experiences including: 

  • Eight Restaurant – Vibrant and contemporary, Eight has a flair for drama, with eight ‘interactive’ cooking stations, each dedicated to an international cuisine 
  • Lobby Lounge – is the perfect venue for casual drinks, coffee catch ups and our signature High Tea by Cordis. 
  • Club Lounge – Devoted to providing the extra service which enables our guests to feel the best of themselves in a relaxing setting.
  • Conference and Events – Offering 11 event spaces from heartfelt weddings to boardroom meetings. 

Food and Beverage Attendant Objective: 

Work within one of Cordis, Auckland’s largest teams to provide heartfelt, kiwi service devoted to our guests. 

Our ideal candidate will have:

  • A personality full of charisma with the ability to create memorable moments for our guests
  • A desire to excel and develop your food and beverage career and learn new service styles. 
  • Our shifts can finish after midnight so reliable and safe transport is a must
  • Flexibility in working around a 7 day rotating roster

Benefits:

Cordis is not just about delivering a memorable experience for our guests but an amazing experience for you. So if you are ready! We will reward you with:

  • Fun working environment
  • Opportunity to grow your career within Langham Hospitality Group
  • Staff meals AND plenty more!

What now?

Cordis Auckland, is a new brand by Langham Hospitality Group. So if this vacancy has got your heart excited, get in touch

Interested in this role?
Email your CV and job reference number: C555 to the campus you attend or attended. (Email addresses are listed below.)

Customer Experience Assistant casual role

Casual including weekends. Manukau Auckland

Vector Wero Whitewater Park in Manukau. The white water park is a world-leading facility for rafting, kayaking, and other adventure activities.

This casual role requires flexibility to suit the operational and seasonal needs of the adventure business. The standard workdays from October to March will involve weekend work and may require work past 7 pm.

The ideal candidate is reliable, independent, able to manage diverse tasks, loves dealing with people and has a positive, friendly attitude. You will be working with a small team that delivers big results.

In your role, you will…

• Be a people person who will meet and greet guests at Check-In and deliver an outstanding customer experience
• Manage bookings and orders of retail and corporate clients, and help coordinate schools and community programme requirements
• Provide great communication skills and be positive and confident over the phone
• Oversee commercial activity and related processes ie invoicing
• Assist the Operations Team in various operational requirements
• Liaise with suppliers and provide general admin and office support

Required Skills and Attributes
• Positive, energetic “can do” attitude
• Team player that champions a healthy work culture
• Excellent verbal and written communication skills
• Data entry skills
• Experience in the hospitality, tourism, retail sector or similar environment, and has handled POS systems, cash sales and reconciliation

Interested in this role?
Email your CV and job reference number: W124 to the campus you attend or attended. (Email addresses are listed below.)

Crew - Overnight Nature (Milford Sound) - Real Journeys

fixed term, full-time position until April 2021 - Milford Sound

Are you a positive personality? An environmental enthusiast that would like to work in one of New Zealand’s most stunning landscapes? How many roles allow you to be preparing a beautiful pavlova for dessert one minute and guiding a kayak trip in Milford Sound the next?

We are looking for an additional crew member with a passion for people and the outdoors to assist in providing a high level of customer service. This is a demanding role where you are constantly on the go and everyone in the team relies on each other for encouragement and support. We are looking for someone with a positive, can do attitude who has a high attention to detail while ensuring vessel, passenger and crew safety is maintained at all times.

You will work with the rest of the crew performing a variety of different duties:

  • Servicing cabins;
  • Preparing and serving meals and drinks;
  • Assisting with washing dishes;
  • Loading and unloading supplies;
  • Assisting with daily water activities such as kayaking and swimming.

It’ll be important that you are fit and capable of heavy lifting and enjoy being out on the water. You will be someone who has a strong hospitality background, a passion for people and the outdoors, and can deliver great service while working long hours.

It is hard work; as a part of this team you could be doing up to two day trips and one overnight cruise per day. This is a fixed term, full-time position until April 2021 where you are lucky enough to be on a 7 days on, 7 days off roster, providing you with an unique opportunity to work and play hard in this beautiful part of Southern New Zealand. Your typical shift would start Tuesday morning, and finish the following Tuesday morning.

If you are a team-player excited by the thought of working in one of the most beautiful places in the world alongside the rest of the crew to deliver Remarkable Customer Experiences everyday then this is the role for you!

Interested in this role?
Email your CV and job reference number: R553 to the campus you attend or attended. (Email addresses are listed below.)

Experienced Food & Beverage Attendant - Stamford Plaza Auckland

Part Time - Auckland Central

About Stamford Hotels and Resorts

Stamford is one of the largest owner/operator of premium quality hotels in Australia and New Zealand. The group operates a hotel portfolio with nearly 2500 rooms, 2200 employees, and residential assets. At Stamford Hotels and Resorts we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the community at large.

Stamford Plaza Auckland is seeking an experienced Food and Beverage Attendants to join our team.

The successful applicants will be responsible for:

  • providing exceptional food and beverage service to guests across all outlets
  • ensuring outlet is set prior to meal service including table, banquet & buffet set up and clearance
  • greeting and serving guests in a prompt manner
  • understanding the menu, offering suggestions and up-selling food and beverage items
  • ensuring correct pack down procedures are followed
  • looking after guest enquiries in a professional manner
  • re-stocking fridges to par levels, store and ensure the outlet is correctly stocked in accordance with outlet stock control guidelines

Stamford Hotels and Resorts Auckland are looking for people who have:

  • experience as a food & beverage attendant in a 5 star environment (highly desirable)
  • a qualification or currently undertaking studies in Hospitality Management (desirable)
  • experience with Micros point of sale system (desirable)
  • experience with coffee making
  • exceptional attention to detail
  • excellent communication skills (both written & verbal)
  • well groomed and professional in appearance
  • the ability to work under pressure and meet deadlines
  • ability to work independently and as part of a team
  • displays problem solving skills
  • commitment with flexibility to work mornings, evenings, weekends and public holidays

These positions will require you to work a flexible 7 day rotating roster including days, nights, weekends and public holidays.

Culture and Benefits

As a team member with us you can expect to receive:

  • The opportunity to work with industry professionals in an exciting 5 Star Hotel environment;
  • An attractive food and beverage discount program.
Interested in this role?
Email your CV and job reference number: S123 to the campus you attend or attended. (Email addresses are listed below.)

Front Office Manager - Rydges Formosa Golf Resort

Full Time - Beachlands Auckland

Rydges Formosa Golf Resort is looking for a Front Office Manager to join our new team on our exciting new adventure. Reporting to the General Manager you will be required to oversee all aspects of the resort front office and guest services management. 

Particular emphasis will be on driving the successful operation of reception, monitoring hotel security, maximising profitability of operations. Overseeing shift balances around the day’s trading, ensuring that this is correctly posted and balanced.

Leading from the front in delivering exceptional customer service and exceeding customers’ expectations are critical aspects of this position. 

To be part of our exciting team you must:

  • Have a passion for customer service
  • Be committed to the Hospitality industry and ready to take that next step in your career
  • Immaculate presentation
  • Opera experience is necessary
  • Display great organisational skills and attention to detail
  • Enthusiasm and a positive attitude
  • Display great leadership and management qualities

Responsibilities:

  • Perform the function of Manager on Duty when rostered
  • To co-ordinate the management of Front Office and to maximise the profitability of operations
  • Ensure departmental rosters are as cost effective as possible
  • Review on-line guest feedback, and respond to all reviews in a timely manner
  • To ensure department employees adhere to staff handbook guidelines for presentation, grooming and punctuality
  • Have the ability to manage your department on a daily basis, including training and recruiting
  • Maintain a clean & safe working environment
  • To effectively communicate with all departments of the resort
  • Have a good working relationship with all departments, to ensure that the resorts rooms are properly prepared for arriving guests
  • Available to work weekdays, weekends and evenings as rostered 
  • To ensure that the average rate and occupancy is maximised
  • To ensure that department expenditure is controlled within set targets

Our People:
At Rydges Fromosa Golf Resort we are genuine and generous, always empathising and treating others as they expect to be treated. We also show great respect for other peoples’ cultures, values and customs, acting with integrity, fairness and honesty.

You will be expected to embrace change and show flexibility, enjoy your work, take ownership and use initiative to solve problems, provide exceptional service with enthusiasm, confidently take on challenges to deliver excellence and moreover enjoy celebrating everyone’s contribution and success.

Sound like the challenge, and the future, that you’re looking for?

To apply for this position you must be legally able to work in New Zealand either by holding residency/citizenship or a current work permit.

We thank all candidates for their interest, however only successful applicants will be contacted.

Interested in this role?
Email your CV and job reference number: R112 to the campus you attend or attended. (Email addresses are listed below.)

Reservations Manager - Rydges Formosa Golf Resort

Full Time - Beachlands Auckland

Rydges Formosa Golf Resort is looking for a Reservations Manager to join our new team on our exciting new adventure. Reporting to the General Manager you will be required to process and update all future reservations, maintaining close communication with all departments ensuring information flow is both timely and accurate. The role places a great emphasis on achieving the best possible yield for the hotel.

Key Responsibilities

Be fully conversant with the overall rate structure, including all promotions, packages and special offers within the hotel in order to maximise sales.
Ensure full and timely communication of special requests to relevant departments for effective planning.
Be fully conversant with the hotel’s facilities and services in order to answer any queries from guests.
To enthusiastically motivate the reservations department to contribute to the hotel profitability through upselling and utilisation of the workings of yield management.
Assisting with conference and event enquiries
Receive and process reservation information via telephone, GDS and email. Treat all enquires individually and enthusiastically.
Skills & Experience

Previous experience in a similar role.
Working knowledge of Opera PMS system.
Excellent written and verbal communication skills.
Outstanding customer service skills
Our People:
At Rydges Fromosa Golf Resort we are genuine and generous, always empathising and treating others as they expect to be treated. We also show great respect for other peoples’ cultures, values and customs, acting with integrity, fairness and honesty.

You will be expected to embrace change and show flexibility, enjoy your work, take ownership and use initiative to solve problems, provide exceptional service with enthusiasm, confidently take on challenges to deliver excellence and moreover enjoy celebrating everyone’s contribution and success.

To apply for this position you must be legally able to work in New Zealand either by holding residency/citizenship or a current work permit.

We thank all candidates for their interest, however only successful applicants will be contacted.

Interested in this role?
Email your CV and job reference number: R111 to the campus you attend or attended. (Email addresses are listed below.)

Housekeeping Campervans (thl - Britz, Maui and Mighty)

Full Time contract - Auckland Airport

As a Housekeeper at thl you will be responsible for deep cleaning our motorhomes inside and out to an absolute top notch standard. It’s full on, physical work but really fulfilling because you are part of the team that brings together someone’s temporary home on wheels for their amazing holiday experience in Aotearoa.

So who are you?

  • You’ll be a hard worker with a track record of getting the job done to a high standard
  • You show up to work when you are rostered and right now you’re keen for a new opportunity
  • You have real attention to detail and you love being part of a team that always does a great job
  • You’ll take pride in your work, and be willing to roll your sleeves up and get stuck in and help wherever needed – you could be asked to help out with a few other tasks so there’s a chance for some variety
  • As a valued member of our team, you’ll have good listening skills, follow instructions well, and be physically fit to be able to perform manual tasks
  • You’ll also need a clean driver’s licence – we would prefer a full licence but if you’ve just got a restricted then we still want to hear from you
  • You must be eligible to work in New Zealand to be considered for these roles

Responsibilities include but are not limited to:

  • Clean all vehicles as assigned to the quality standards using the assigned cleaning methods and materials
  • Undertakes Wash Bay duties which includes thoroughly cleaning all exteriors to the quality standards
  • Clean the cab including polishing
  • Stocks shelves and selects goods from storage as required

If you are ready for a new opportunity or change of direction and this sounds like a job you could really sink your teeth into, apply now

Applicants for this position should have NZ residency or a valid NZ work visa.

Interested in this role?
Email your CV and job reference number: T220 to the campus you attend or attended. (Email addresses are listed below.)

Visitor Services Coordinator - Kate Sheppard House

Full Time Christchurch

Heritage New Zealand Pouhere Taonga is looking for a customer service superstar to host our visitors at our newest property in Christchurch – Kate Sheppard House.

Kate Sheppard House was home to the famous suffragist during the time she campaigned to win women the right to vote in New Zealand. The gracious villa and its surrounding gardens was recently acquired by Heritage New Zealand Pouhere Taonga and is being converted to a visitor experience and function centre. This place tells the story of Kate Sheppard, the suffrage movement and the legacy of social change in New Zealand.

The Visitor Services Co-ordinator will assist the Property Lead in the daily operations of this property. The role is varied and interesting and involves welcoming visitors, assisting with retail operations, co-ordinating bookings, events and engagement programmes, liaising with partners and stakeholders and assisting with administration and housekeeping.

Our ideal candidate will have outstanding customer service skills and experience in a relevant field such as event management, tourism or heritage would be an advantage.

The role includes working at weekends on a regular basis and on some evenings for events.

If you are a good communicator and enthusiastic about telling a world-changing story this role is for you!

Applications close at 5pm on Sunday 18 October 2020.

Interested in this role?
Email your CV and job reference number: K989 to the campus you attend or attended. (Email addresses are listed below.)

Student Ranger Summer Internship

3 months - Auckland

Student Ranger Summer Internship

•    Based at our Auckland Regional Parks
•    3-months paid work as a summer park ranger
•    Accommodation provided if needed

A paid internship – providing you with relevant career experience through the summer months at one of our Northern, Western and Southern Regional Parks.

If your studies would benefit from this experience, a summer with the Auckland Council could be the best summer ever. You’ll work with some of Auckland’s best minds, supported in a friendly and stimulating environment and gain valuable real-world experience.

He angitūtanga: The opportunity 
Auckland’s Regional Parks play a fundamental role in preserving our unique and iconic landscapes across the region. Receiving up to 6 million visits a year, they are home to many rare and threatened ecosystems and native species.

This year we are on the hunt for 14 Student Summer Rangers to join our Regional Parks team for a 3-month internship!

Our Student Park Rangers are a key part in facilitating safe and enjoyable outdoor recreation and education experiences while conserving and protecting cultural, natural, and heritage resources.

He kōrero mōu: About you
If your studies would benefit from real-world experience and you are currently studying in the related fields of conservation, environmental management, ecology, cultural and NZ heritage, tourism, landscaping, horticulture, recreation, and agriculture, we want to hear from you!

Based at one of our Regional Parks located within the Auckland Region, the rangers will assist with customer service, bylaw control and maintenance of the parks across the network. You will be provided with basic accommodation however you will need to cover your travel expenses.  A clean and full NZ driver’s licence, with competent manual driving skills, is essential.

Ngā āhuatanga kei a mātou: What we offer
These positions will work full-time from 25 November 2020 until 23 February 2021.  It will include working on a roster covering weekends and public holidays, including the Christmas and New Year period.

The regional parks are passionately maintained and cared for by Park Rangers, volunteers, and local communities. Be part of this phenomenal network and legacy of the Regional Parks whilst taking the next step up in your career.

This is a fantastic opportunity to make a direct contribution to Auckland, whilst gaining on the job experience at one of our Regional Parks. 

This role is deemed safety sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing.  

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children’s Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check.

Applications close Friday, 16 October 2020

Interested in this role?
Email your CV and job reference number: R211 to the campus you attend or attended. (Email addresses are listed below.)

Guest Services Agent - Four Points by Sheraton

Part Time - Auckland Central

Start Your Journey With Us

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

About the role

You will be required to:

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Secure payment; activate/reissue room keys.
Communicate to appropriate staff when guests are waiting for an available room and advise guest of messages.
Clear departures in computer system and coordinate with Housekeeping to track room status and guest concerns.
Run and check daily reports, contingency lists, and credit card authorization reports.
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
Arrange transportation for guests/visitors.
Count and secure bank at beginning and end of shift.
About You

To be successful, you ideally demonstrate the following:

Positive attitude with the flexibility to confidently respond to a range of different work situation.
Ability to work well in a team and independently.
Flexibility to work all shifts including weekends.
Good physical fitness.
Great communication and organisational skills
Full NZ driving license an advantage
Previous hospitality experience preferred
Opera experience is essential
We can offer you

Competitive salary and benefits
Career and training opportunities
Excellent working conditions in a fun and supportive environment
Discounted accommodation throughout the world
Discounts on food and beverage in all outlets of the Hotel

Must be legally entitled to work in New Zealand

Interested in this role?
Email your CV and job reference number: F839 to the campus you attend or attended. (Email addresses are listed below.)

Customer Relations Agent - Ezi Car Rentals

Full Time - Auckland Airport

Why join us? 

Established in 1998, we are one of New Zealand’s largest 100% Kiwi owned and operated rental car operators, with over 25 years’ experience in the New Zealand rental car industry. We operate nationwide at six branch locations. 

The Ezi Commitment 

Ezi Vision: We endeavor to offer the very best car rental proposition. It is simple really, as our aim is to be the very best car rental company in New Zealand. We hope to always deliver: the very best cars; undeniable value and service that we are truly proud of. 

Ezi Values: Welcoming, Genuine, Dynamic, Uncomplicated, Efficient. At Ezi we live our values to help create a more enjoyable journey for our customers, wherever it may take them. 

To find out more about us, visit  www.ezicarrental.co.nz.  

The role: 

We are looking for two Customer Relations Agents for our Auckland Branches to provide outstanding customer service to our customers, so they have great, hassle free and enjoyable travels across our beautiful country. These are full-time positions for 40 hours per week working Monday to Sunday on a rotating roster including weekends and public holidays. 

Customer Relations Agent (CRA) play a key role in the company. As the first and last point of contact with our customers, a Customer Relations Agents are always required to maintain professionalism and display outstanding communication and customer service skills.  

CRA’s are responsible for processing rental transactions, ensuring a smooth and efficient counter process for our customers and will contribute significantly to branch incremental sales performance. As the face of the company, by focusing on the wants and needs of the customer you will have opportunity to positively influence customer satisfaction and retention critical in today’s Domestic Tourism market due to covid – 19 restrictions. 

In addition to the customer service and sales part of the role, there shall be additional responsibilities of administrative tasks like completing checklists and checking and completing reports.

Key skills and role requirements: 

  • Full Driver’s license 
  • Excellent verbal and written communication skills 
  • High level of computer literacy 
  • Past experience of counter sales or confident selling our value-add products to benefit our customers 
  • Experience working within car rental industry is preferable not essential 
  • Past experience of using Car+ software or adapting well to new software technological systems 
  • Ability to drive manual and automatic vehicles and all types of vehicles from small cars to cargo vans 
  • Punctual and hardworking 
  • Multitasker, attention to detail and team player 

Why work for us? 

We are 100% Kiwi owned and operated business. In addition to a great team environment, on-going training, we offer a competitive hourly wage. We have a real focus on our people and believe that it’s OUR PEOPLE that will drive us to the next level of success.   

YOU MUST HAVE THE LEGAL RIGHT TO WORK IN NEW ZEALAND.  

Please Note: Only short-listed candidates will be contacted. 

 
Interested in this role?
Email your CV and job reference number: E587 to the campus you attend or attended. (Email addresses are listed below.)

Island Hospitality roles for summer - Rotorua Island Trust

Contract/Temp - Rotorua Island

About us

About the Roles The Rotoroa Island Trust is seeking reliable and friendly temporary staff to work on Rotoroa island in the southern Hauraki Gulf. Two 5-month fixed term contract roles are available – for either 2 individuals or a couple. You must be in good health and physically fit, adaptable, organised and prepared to do anything. You must also be realistic about working on an island where sometimes getting off for breaks may not be possible for an extended period due to weather. Please note these are live in jobs. It is not possible to commute daily to the job

Qualifications & experience

  • Proven work experience in similar roles working indoors and outdoors Professional, friendly, flexible, can do, enthusiastic attitude Ability to take instructions, work independently and to a high standard Current 1st Aid certificate, full NZ driver’s licence Fluency in English – reading and spoken.

Tasks & responsibilities

  • House-keeping, cleaning and working with visitors. Servicing of holiday houses: cleaning, bed making,exterior, and grounds maintenance Guest transfers between accommodation Laundry duties Ferry arrival and departure: Wharf safety Assisting with bio-security checks Delivery of arrival brief.
  • Cleaning of public facilities including remote toilets and bbqs. Beach Checks,liaison with the boating community in support of biosecurity/pest free Assist with corporate, public day events and volunteer days. General grounds maintenance. Leading guided nature walks as required Vegetation clearance.

Benefits

  • Benefits Friendly and supportive team environment Fully furnished shared accommodation Ferry tickets on and off the Island for agreed rostered days off Uniform and PPE Gear Provided Training Competitive hourly rates

The application form will include these questions:

  • Which of the following statements best describes your right to work in New Zealand?
  • Do you have customer service experience?
  • How would you rate your English language skills?
  • Do you have a current New Zealand driver’s licence?
  • Which of the following First Aid accreditations do you currently hold?
Interested in this role?
Email your CV and job reference number: R723 to the campus you attend or attended. (Email addresses are listed below.)

Receptionist - President Hotel

Permanent Full Time - Auckland City

  • Are you passionate about delivering exceptional service to your guests?
  • Are you looking for the right opportunity to build your hospitality career?
  • Are you a fast learner and a team player?

We are seeking someone with a passion for delivering superior guest service in a warm and friendly manner. Your attention to detail is second to none. You will be empowered to do what is right in order to make our guests feel cared for and valued and wanting to come back. You are a ‘people person’ and take pride in your hotel. This is a full-time front office/reception role in a hotel in Auckland CBD.

This role will suit somebody that is continuously willing to learn and who strives for excellence within the team. Your rapport with guests is excellent and you have a proven record for exceptional customer service skills.

Key Responsibilities

  • Provide efficient and friendly service for guest registration and departure
  • Upsell room types where appropriate
  • Settle guest accounts, ensuring cashiering is accurate
  • Assist with all internal and external queries
  • Attend to all incoming calls via the switchboard in a professional and polite manner
  • Maintain strict security procedures to ensure guest confidentiality and safety Skills and Requirements:
  • Previous reception/customer service experience in a hotel (preferable)
  • Excellent verbal and written communication skills
  • A high standard of personal presentation
  • A strong customer service focus
  • Ability to multitask with a can-do attitude
  • Availability to work days, afternoons and weekends over a 7-day roster
  • Working knowledge of Clarity PMS
  • Hospitality qualification preferred

Who we are CPG Hotels is a young, growing company Three years ago, when we were first established, we had 5 properties, we now have 10 – and more to come in the very near future!

We love what we do It doesn’t matter what job you do here at CPG Hotels, every time you come into work you’re contributing to making someone’s day that little bit better. Our business is all about people. Sound like a good fit? We’d love to talk to you!

Applications should be addressed to Ben

Interested in this role?
Email your CV and job reference number: P777 to the campus you attend or attended. (Email addresses are listed below.)

Shore Services Assistant - Fullers 360

Fixed term part time - Auckland Queens Wharf

About Fullers360:

Sometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. Fullers360 was born of a love for the Hauraki Gulf in 1981. And 35 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We’re in an exciting phase of growing our tourism market, restless to elevate the experience we deliver to every single one of our customers.

The Opportunity:

We have an opportunity for an enthusiastic, hard-working and friendly shore services assistant to join our busy team on a fixed term part time basis starting 1 November 2020 until 11 April 2021

Our Shore Services team ensure our vessels and staff are fully equipped to deliver the best service possible to our customers! This role is important to the dispatch and storage of F&B products for our 21 vessels and other various tasks important to the running of the business. This is a great opportunity to kickstart your career within the travel & tourism industry and work right where the action is, down on Queen’s Wharf!

No prior experience is needed as full training will be provided!

Key Duties:

    • Freight operation – organizing the freight to and from Waiheke. This involves physical work including some heavy-lifting, therefore you will need to be fit, strong and energetic,
    • Co-ordinate our food and beverage storage for all boats checking we have enough products, re-stocking and maintaining the storage area,
    • Lost property – communicating with customers regarding any property that has been forgotten on the vessels. Your focus on customer service and communication skills will be of great help when dealing with our customers (internal and external)
    • Organizing and distributing staff uniforms
    • Administration
    • Maintain radio communication with operations in relation to slotting & schedules of vessels requiring pump outs of waste

Essential to the role:

    • Legal right to work in New Zealand
    • Team player and a positive attitude!

Hours:
Please note this position is on a roster basis. Hours of work will average around 15 hours per week. The hours of work will fall between 0430 – 1800, Monday to Sunday.

Interested in this role?
Email your CV and job reference number: F600 to the campus you attend or attended. (Email addresses are listed below.)

Guest Services - Heartland Hotel

Part Time - Auckland Airport

We are looking for an experienced person to join our food & beverage team. Working in conjunction with the Restaurant Manager you assist in managing the day-to-day operation of our restaurant.

This is a diverse role with a good deal of responsibility at a mid-to-senior level. The job requires strong organisational skills and the ability to get things done. You will need a passion for customer service and be extremely customer focused with a keen eye for detail.

The primary function of this position is to assist the Restaurant Manager in ensuring the efficiency and cost effective management and co-ordination of all activities of our restaurants. You will also be charged with achieving guest satisfaction and providing exceptional guest service and maintaining high staff morale. We are looking for a candidate to take the initiative and help our management team drive results in the food and beverage department.

A current LCQ or duty manager certificate would be advantageous. All applicants must have the right to work and reside in New Zealand at the time of application.

What we offer:

  • Health insurance benefits
  • Employee discounts at Scenic Hotel Groups’ hotels and restaurants
  • Stability and future career opportunities
  • Potential ability to transfer to other existing hotels within the group
  • A culture built on strong family values

About the company:

At Scenic Hotel Group www.scenichotelgroup.co.nz we pride ourselves on offering true Kiwi hospitality at our 18 hotels throughout New Zealand and the South Pacific. From Paihia to Dunedin to Niue, our three brands, Heartland Hotels and Scenic Hotels, Suites & Resorts, plus our Legacy Collection, offer distinct levels of quality, comfort and value. Due to the range of our brands, and hotels around the country, there are often opportunities to develop and widen skill-sets across our different hotels!

Interested in this role?
Email your CV and job reference number: H222 to the campus you attend or attended. (Email addresses are listed below.)

Room Attendant - Hotel Britomart

Part Time Auckland CBD

The Hotel Britomart

The Hotel Britomart will mark TFE Hotels’ fifth in New Zealand, and will fall under the TFE Collections brand, a portfolio of unique and beautiful discovery hotels in Australia and New Zealand that have a sense of story, place and purpose. Designed by Cheshire Architects, it will have 99 exquisitely designed rooms and five “Landing Suites” designed in collaboration with Seattle’s Lucas Design Associates. The hotel will welcome guests through its own intimate laneway, an elegant lobby space full of natural light, a library bar and restaurant and will have its own dedicated cardio room full of state-of-the-art-equipment.

The Hotel Britomart has several opportunities for enthusiastic and career driven team players, wanting to join a beautiful New Zealand property, with a focus on amazing guest experiences.  The successful candidates will have a passion for the culture and the community and want to lead and form a team of passionate professionals dedicated to ensuring our guests remember their stay, for all the right reasons. 

 

The Job

The Hotel Britomart is seeking hard working Room Attendants with a passion for providing an exemplary level of customer service, demonstrating excellent organisational skills and the ability to multi-task. Reporting to the Housekeeping Supervisor the Room Attendants perform duties in the cleaning and servicing of guestrooms according to hotel standards.

Duties include:

  • Cleaning and maintaining the established quota of guest rooms to the required standard and within the allocated time
  • Providing professional customer service with guests and fellow team members
  • Cleaning bathtubs, showers, toilets, sinks, walls, mirrors, tiles, floor surfaces
  • Stripping and make beds and change bed linens
  • Dusting all furniture, pictures, drawers, mini bar, window ledges and shelves thoroughly
  • Cleaning the kitchen and all appliances, cutlery, and crockery thoroughly
  • Replenishing amenities, linens and supplies in guest rooms
  • Ensuring all electronic devices and lights are functioning properly
  • Maintaining storeroom and chemical room

Applicants for this role will have previous experience as room attendants ideally within a 4-star to 5-star hotel environment. As this is an extremely physical role all applicants must be physically fit. Shifts will vary and be rostered on a rotating basis so full availability including weekends and public holidays is essential.

 

Big Picture. Big Opportunities

As a TFE Team Member, you will be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels’ brands include Adina Apartment Hotels, Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra, The Calile in Brisbane, and Hotel Britomart in Auckland.

This means there are plenty of opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous employee benefits as well.

We aim to meet our customer’s needs with honesty, integrity, and care. That requires a commitment to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay. With more than 50 years in hotel ownership, management, and development, TFE has more than 2200 team members in 70 key properties around the world.

To lodge your interest in this fabulous opportunity we welcome applications from driven, passionate, experienced candidates seeking a foundational role in this exquisite property.

Full New Zealand working rights is essential with no visa restrictions. Visa Sponsorship is not available.

Interested in this role?
Email your CV and job reference number: B231 to the campus you attend or attended. (Email addresses are listed below.)

Customer Experience Agent - Trinity Wharf Hotel

Part Time - Tauranga

Trinity Wharf Hotel Tauranga offers 4.5 star luxury Tauranga hotel accommodation and apartments with a stunning waterfront location, flexible conference facilities and a waterfront restaurant and bar, just minutes from the Tauranga city centre and Mount Maunganui beach.

We offer our customers and guests an urban retreat that captures the very essence of New Zealand hospitality. We also provide a relaxed contemporary vibe and are on the lookout for a professional and warm Customer Experience Agent to join the team.

As a Customer Experience Agent you are super passionate about creating and delivering on positive and memorable experiences for our hotel customers and guests.

You are responsible for your shift, overseeing the Front Office operations and ensuring that hotel policies, procedures and guidelines are adhered to. You’ll also be the person to ensure the reception area is presenting well – tidy, clean and the décor be exactly where it should be!

It’s important to be familiar with our hotel services, room types and categories, and facilities in order to assist with guests requests.  There will be product and service knowledge requirements such as packages, offers and promotions that you’ll need to be familiar with. You’ll also need be aware of fabulous things to see and do in the Bay as you’ll also find our guests enjoy exploring what the region offers.

Your interaction with guests will include the check-in and check-out process, obtaining feedback, addressing and resolving customer complaints. You will be a problem solving and multi-tasking champion; managing incoming and outgoing calls, collaborating with other departments, providing administrative support to interacting with our guests – you thrive under pressure and love showing initiative!

Previous experience in direct sales, or a similar sales administration role is ideal and if you have knowledge of hotel PMS, reservations process and systems would be advantageous.

As you are communicating with our guests, you will have strong written and oral communication, be good at listening and communicating. You are able to work on a roster that may include evening, weekend and public holiday shifts. As you’ll be working as part of a team you will need to be reliable and committed to your shifts.

This is a fantastic opportunity to join a well-established hotel in a beautiful setting.

We’re looking for someone who can start immediately, so if you’re passionate about working in the hotel industry please forward your CV and cover letter HR Coordinator 

Only shortlisted applicants will be contacted.
Applicants for this position should have NZ residency or a valid NZ work visa.

Interested in this role?
Email your CV and job reference number: T989 to the campus you attend or attended. (Email addresses are listed below.)

Sales & Customer Service Team Members - Europcar

Part Time - Auckland Airport Location

  • Our people are the key to our success
  • Supportive team environment and manager
  • Broad range of ongoing career development and training opportunities

About Us

Europcar is a world leader in vehicle rental and part of the global Europcar Mobility Group. With multiple stations throughout New Zealand, our growth and success is driven by outstanding people who are motivated to do their best and have a passion for putting the customer at the heart of everything they do.  We thrive on a culture which is underpinned by our core values of Open Communication, Working Together, Feeling Valued and Customer Centric. We are always looking for talented people who are excited to join our team and help contribute to the continuing growth and success of Europcar. 

We are currently seeking two dedicated and proactive part-time team members for our Auckland Airport location. 

Reporting to the Field Manager this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station.

Some of the key responsibilities include:

  • Opening and closing car rental contracts
  • Making reservations and checking vehicles in and out as based on customer needs
  • Processing of Rental Agreements, accident and damage reports
  • Providing outstanding customer service to our valued customers
  • Cleaning / ferrying vehicles
  • Checking vehicles for damage and roadworthiness, using hand held device
  • Achieving targets in sales and Net Promoter Score

You will need to be flexible and available to work on a rotating shift roster. 

To be considered, you should posses:

  • Full New Zealand work rights
  • Ability to work around a 7 day rotating shift roster
  • Open, manual licence
  • Experience working in a customer service/ Sales/ Retail environment

In return, the successful candidate will receive:

  • Multiple staff discounts (including Accor hotel staff discounts after 12+ months)
  • Employment with a company who invests in training their employees
  • Supportive team environment

Please note, only shortlisted candidates will be contacted

Interested in this role?
Email your CV and job reference number: E500 to the campus you attend or attended. (Email addresses are listed below.)

Marketing & Communications Executive - Hilton Hotel

Full Time - Auckland

About Us

Our team members are changing the world one stay at a time. They’re engaged and recognized in many ways for showcasing their talents. When you join Hilton Auckland, you’re not just joining one of Auckland’s finest luxury hotels. With over 500 hotels and resorts across 6 continents and more than 100 countries, you’ll be joining one of the most well-known hotel brands in the world.

We are looking for a talented and experienced Marketing & Communications Executive. Someone who has a flair and passion for all things COMMS – is that you? 

About the Role

A Marketing & Communications Executive is responsible for the overall advertising and public relations of the hotel. This is a Cluster role overseeing and implementing marketing strategies across Hilton Auckland, Hilton Lake Taupo and Double Tree by Hilton Christchurch.

As Marketing & Communications Executive, you will be responsible for performing the following tasks to the highest standards:

  • Create and execute a strategic and comprehensive advertising and Public Relations plan, including media planning as well as creative/visuals
  • Communicate with other managers/divisions to create and execute effective advertising and Public Relations plans
  • Plan and execute press releases, press conferences, press briefings, press tours, and overall press relations
  • Prepare internal communication materials
  • Prepare monthly activity reports for all stakeholders (brand, management and owners)
  • Co-ordinate and conduct Media Famils
  • Prepare, execute and drive the yearly Marketing Plan for all 3 properties, including the development of complimentary Positioning Statements and swot analysis for each hotel
  • Ensure appropriate ROI measurements are in place and tracked
  • Be solely responsible for marketing content on all brand and third party websites
  • Ensuring the hotels are taking full advantage of any regional sponsorships and partnerships

Skills & Experience

The ideal candidate will possess:

  • Proven PR and Marketing experience
  • Experience in similar position or equivalent
  • Have experience in travel and tourism, preferably in the hospitality industry
  • Bachelor Degree in related field
  • Strong interpersonal and relationship-building skills
  • Commercially focused
  • Excellent written and verbal communication skills
  • Demonstrated attention to detail and multi-tasking ability
  • Demonstrated trust and confidentiality as a member of the Cluster Sales and Marketing Team 

Benefits

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Apply NOW to begin your career with Hilton Hotels. We can’t wait to hear from you.

Interested in this role?
Email your CV and job reference number: H320 to the campus you attend or attended. (Email addresses are listed below.)

Cabin Attendants - Summer Fixed Term Kiwirail

Temp Contract Summer Wellington

  • Do you want to experience working in a Cabin Attendant role?
  • Do you have great customer service or hospitality skills?
  • Are you looking for variety, where no two days are the same?

We are now looking towards our busy summer season and will be creating a customer services team of outgoing, motivated and professional Cabin Attendant crew.

These positions are for a fixed term period until Feb or March 2021 and based on-board our ferries, so are unlike any other hospitality role based in Wellington! If you’re looking for something outside of a 9 to 5 job this summer and have a true passion for hospitality, then we have the role for you!

Your Role:

This role deals with a variety of different tasks daily, as a Cabin Attendant you will:

  • Welcome passengers on-board & ensure a great customer experience
  • Serve in the food court, bar & make quality barista coffee
  • Supervise the Play Zone
  • Assist with preparing the ship for sailing and ensure the facilities are kept clean and tidy
  • Handle on board retail sales & customer product needs

You will be based on one of our 3 ferries and working either full time (on a 24/7 shift roster – 6 days on, 3 days off) or part time (Friday to Monday roster) from now until Dec and then moving into a full time position Dec until Feb/March 2021. Don’t worry you get to go home every day when your shift has finished as these positions are Walk on, Walk off.

Your Benefits:

  • All meals provided on-board
  • A roster of 6 days on then 3 days off when working full time
  • Annual Salary of $51,898 (pro-rata’d for your fixed term position)
  • Be a part of one of New Zealand’s most iconic Tourism experiences

Your Skills:

What we will be looking for during our selection process is:

  • Ability to demonstrate amazing customer service
  • Professional attitude and approach to meeting customers’ needs
  • A talent for multi-tasking and the willingness to “go the extra mile”
  • Demonstrated ability to think on your feet & respond to the unexpected
  • Strong safety awareness and safe work ethic

As these positions are based on-board and have a responsibility for customer safety, it is essential that you are able to swim, in the event you have to respond to an emergency situation.

Who are we:

Interislander has been creating New Zealand’s most remembered journeys since 1962, with over 36 million people travelling on our ships between the North and South Islands. We pride ourselves on offering an experience, not just being a mode of transport. We provide all our customers with efficient, friendly and comprehensive services and are motivated to see the ‘interisland’ experience being a ‘must-do’ activity for domestic and international travellers alike.

Interested in this role?
Email your CV and job reference number: K222 to the campus you attend or attended. (Email addresses are listed below.)

Various Roles Available - Sudima Auckland City

Various - Duty Managers Night Duty Managers Guest Services Agents Concierge Porters/Car Valets Food and Beverage Attendants Chefs

At Sudima Hotels we are here to help you make the most of your day and bring a smile to YOU. Our guests enjoy warm genuine experiences when staying with us, across all our locations. Our diverse teams offer warm hospitality and a genuine care like no other.

If you are passionate about service and have a smile to match, expressions of interest are now open for many exciting opportunities at our brand new 186 room Sudima Auckland City Hotel due to open 2nd November 2020.

We are currently seeking the following roles:

Duty Managers

Night Duty Managers

Guest Services Agents

Concierge

Porters/Car Valets

Food and Beverage Attendants

Chefs

A fantastic opportunity will be available from mid October 2020 for a Guest Services Agent to join our fun, dynamic Hotel team.

We are looking for an enthusiastic applicant who knows how to impress our guests, ensuring a warm, friendly and efficient welcome at every interaction with a hotel guest or visitor. A team player who will provide the highest levels of customer service while ensuring professionalism and efficiencies at the front desk.

The successful candidate will need to possess the following attributes:

    • Confident, well motivated, enthusiastic and determined
    • Takes pride in work and has exceptional attention to detail
    • Flexible and adaptable in approach
    • Ability to prioritise, work to deadlines and remain composed under pressure
    • Work to a high standard, accurate and organised
    • Approachable and flexible & a team player
    • Committed to continuing professional development

You will need to be flexible to work all rostered shifts and come with a minimum of 1 years hotel front office or airline experience. Barista/bar experience will be well regarded.

Requirements

The primary objective of this role is to check guests in and out in a timely manner and amaze guests with outstanding customer service. On a daily basis, the successful candidate will:

  • Responsible for ensuring a smooth check in and out process and guest satisfaction.
  • Ensure a warm and friendly welcome every time a guest enters the hotel.
  • Liaise closely with Housekeeping to ensure a efficient running of the day to day operations for both departments.
  • Follow security procedures and emergency procedures to ensure the safety of all our guests and team members
  • Ensure you have an up-to-date knowledge of all room categories and amenities
  • Answer phone calls and ensure guest requests are actioned and followed up with relevant departments
  • Ensure you acknowledge VIPs and provide them with appropriate service
  • Have a thorough knowledge of the surrounding location including local amenities, transport facilities, local doctors and emergency information in order to provide accurate information to support guest needs
  • Attend ongoing training
  • Help with carrying and or storing of luggage/car parking when required.
  • Ensure that guest safety and security is maintained to high levels at all times.
  • Ensure your personal presentation is consistent with brand standards including correctly presented uniform and name badge
  • Communicate professionally and effectively with other hotel departments.
  • Assist with guest and employee dry cleaning service as required.
  • Ensure Health and Safety standards are being met and reported as per policy

Benefits

Its an exciting time for us with dynamic growth in our company. Now is the time to join Sudima!

  • Funky new uniforms provided
  • Great long service perks and anniversary vouchers
  • Friends and Family Hotel rates!
  • On the job paid training
  • Training towards NZQA qualifications

Our values are based around caring, working together and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. Sudima hotels are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

YOU MUST HAVE A CURRENT OPEN VISA TO WORK IN NZ

Interested in this role?
Email your CV and job reference number: S586 to the campus you attend or attended. (Email addresses are listed below.)

Hotel Receptionist - Quest Ponsonby

part time - Ponsonby Auckland

Quest Apartment Hotels is the largest and fastest-growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand, and Fiji. For over 25 years Quest has provided convenient locations, reliable standards, and flexible living conditions for the extended stay corporate traveler who comprise approximately 80% of our client base. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognized as the market leader of serviced apartment accommodation in Australasia

Quest Ponsonby is now seeking a Front Office Receptionist to join its enthusiastic and successful team on a part-time basis.

The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.

The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.

Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment. Experience with sales and industry qualifications will be highly regarded.

The successful applicant must be available to work shifts, weekends, and public holidays.

A competitive wage/salary will be offered.

Job Type: Permanent

Salary: $18.90 per hour

Work Eligibility:

Permitted to work temporarily with no restriction on hours (Preferred)

Interested in this role?
Email your CV and job reference number: Q333 to the campus you attend or attended. (Email addresses are listed below.)

Guest Service Officer - Front Office Park Hyatt

Full Time - Auckland

• Luxury Hotel
• Excellent development & Career opportunities.
About Park Hyatt Auckland
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
About the role:
You will be there to ensure all guests are welcomed and farewelled ensuring there arrival and departure experience is seamless, while being fluent with Park Hyatt standards and the World of Hyatt Program. You will need to be able to work 7 days rotational shifts. You will handle all guest, internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
What we need from you:
• Available to work shifts
• Well developed Communication and Customer Relations Skills.
• Well developed Computer Skills particularly MS Office, email and Hotel Property Management system (preferably OPERA).
• Comprehensive knowledge of business needs, financial reporting and productivity requirements.
• University Degree/Diploma in Hospitality or Tourism Management is desired.
• Minimum 1 year work experience as an
• Must have legal working rights in New Zealand for minimum 1 year period.
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com
This role is perfect for someone looking to take the next step up in their career or are looking for a fresh change and challenge.
If you believe this is you, then apply now.

Interested in this role?
Email your CV and job reference number: P100 to the campus you attend or attended. (Email addresses are listed below.)

Front Office Agent - Millennium Hotels

Part Time - Auckland

We are on the search for an enthusiastic, dedicated professional and talented Front Office Agent to join our team in a varied and exciting role. We at M Social want to employ personality matched with experience.  This is a part time role of a minimum of 16 hours per week

Auckland lifestyle hotel, M Social undeniably has the ‘best location in town’ and recently Ranked #1 on TripAdvisor! M Social Auckland caters to a mind-set and not a particular age group and has been designed to maximize social synergies for those who live, work and play nearby.  It is a unique experience for the style conscience modern traveler with a dynamic design to provide a seamless transition from business or leisure. 

Our ideal applicant will have:

  • Minimum 6 months experience in a similar role within Front Office
  • A great communicator who loves to engage with all types of people
  • Friendly welcoming manner
  • Strong organisational and time management skills
  • Attention to detail
  • Experience with Opera is an advantage
  • Local knowledge of Auckland CBD is preferred
  • Ability to work standard rotating rosters is required
  • Full New Zealand drivers license

In return, great incentives and in-house training programs offered.

If you are looking for an exciting opportunity to make your mark , submit your CV and cover letter.

Now is your chance to be part of this vibrant lifestyle hotel.

Interested in this role?
Email your CV and job reference number: M300 to the campus you attend or attended. (Email addresses are listed below.)

Boat Crew - JUCY Milford Sound

Full and Part Time - Milford Sound

JUCY Cruise operate scenic passenger cruises in the spectacular Milford Sound. We are looking for a couple of crew members to glitz up the world of cruising. So, toss your anchor, put on your boat shoes and take a moment to read about this amazing Boat Crew opportunity. 

We have one part time and one full time role available!

You will be meeting with travellers from all over the world and sharing unique moments. Make a good use of your skills/experience! You can even BYO first mate to share the kiwi dream with you if they also fit the bill.

At Milford Cruise we offer:

  • A FUN and vibrant company culture
  • Shift pattern of rostered days on and rostered days off (free time!!)
  • FREE accommodation in Milford Sound
  • FREE transport to Queenstown
  • Opportunity to take your career further in the Tourism industry 

JUCY Cruise is all about:

Milford Sound is away from cars, buildings and concrete! When the tourists leave this little town around 5pm… you will be surrounded by only nature and all the amazing people who have chosen to live and work there, so often you will enjoy shared dinners and campfire by the moonlight! What about your 4 days off? In you days off you most likely will be exploring Queenstown, tramping, cycling, skiing or chilling. It’s all about that work-life balance, right?

Boat Crew

We are looking for enthusiastic and adventurous people with exceptional customer service skills and preferably experience working on a Boat or Hospitality . This role is all about:

  • Boat Hosting – Welcoming and engaging with customers!
  • Front of House – Learning bar menu and serving customers.
  • Passenger Safety – Carrying out safe ship practices and training.

Our values at JUCY are Fun, Family, Pride and Passion and we live and breathe these values every day. If you think JUCY and this opportunity sounds like you, please hit apply now and tell us more about yourself. 

Interested in this role?
Email your CV and job reference number: J200 to the campus you attend or attended. (Email addresses are listed below.)

10 x Visitor Hosts - Auckland War Memorial Museum

Casual Contract - Auckland

Auckland War Memorial Museum: Connecting through sharing stories of people, lands and seas

Auckland Museum is a much-loved culture and heritage organisation at the heart of Auckland’s identity, committed to developing and sharing engaging content through its galleries, exhibition, events and educational programmes. We are Auckland’s home of commemoration as well as the country’s oldest research institution and a major tourist destination.

The Museum currently has several opportunities within the Visitor Services team for customer focused Visitor Hosts within our casual staffing pool.

For our Visitor Services team, outstanding customer experience and business support are the foundations of our work, providing outstanding visitor experiences through face to face interactions, as well as online and telephone support. The team delivers this through Mana whenua: our strong partnerships with Auckland iwi form the foundation for our relationships with other iwi and communities; Manaakitanga: we welcome all our visitors with care and generosity to provide great experiences in the most efficient and cost effective way and Kaitiakitanga: we provide care for and access to collections and stories entrusted to us.

Reporting to the Visitor Experience Managers, the role includes greeting and hosting visitors, ticketing and upselling museum products and packages, as well providing personalised information about the Museum, exhibitions and events to ensure a positive and memorable experience for all visitors. In addition, Visitor Hosts are responsible for ensuring the safety and security of our visitors, staff and collections.

To be successful in this role, you will:

  • Have a passion for providing excellent customer service and enhancing customer experience
  • Have a warm friendly manner and the ability to work effectively in a team environment
  • Have clear and concise communication skills and the ability to proactively handle in a busy environment and difficult situations
  • Be an excellent listener and communicate information clearly
  • Be honest, reliable and trustworthy
  • Have a passion for New Zealand heritage, history and culture and some understanding of Tikanga Māori and Teu le Vā
  • Be able to work flexible rostered hours, including public holidays and/or weekends across a 7-day week (essential)
  • Hold a passion for working in dynamic environments and for working in a cross functional team

Closing Date:  Friday 9 October 2020  5.00pm

You must be eligible to work in New Zealand to apply for this position.

Auckland Museum offers a rich and fulfilling work life where we embrace diversity and nurture our bicultural capability as demonstrated in our Teu le Vā and He Korahi Māori strategies. We also offer a range of great benefits such as flexible work and leave and an award-winning wellbeing programme.

This is a great opportunity for someone looking to be part of a fabulous New Zealand organisation committed to telling our national and Auckland stories, reflecting our unique place in the South Pacific.

He Oranga Tangata ka ao   

Enriching lives: Inspiring discoveries

Interested in this role?
Email your CV and job reference number: T400 to the campus you attend or attended. (Email addresses are listed below.)

Reservation Agent - QT Resorts

Full Time - Auckland

About QT Hotels & Resorts

Excuse me… yes, you. Welcome to QT. Our hotels and resorts stretch from Queenstown to Sydney to Perth and each is unique, just like our people.

Our passion is people. Designers, housekeepers and chefs, DJ’s, engineers, porters, baristas and accountants. Together, we create a place of quirky luxury, where service is an art and an honour.

About QT Auckland

Join our team right in the beating heart of New Zealand’s harbour city. QT Auckland sits pretty waterside, bringing signature QT quirky luxury to the bustling Viaduct Harbour location. Auckland is the third QT to join the brand in New Zealand, joining the much-loved QT Wellington and QT Queenstown. The vibrant hotel will feature a signature dining concept by the internationally-renowned chef Sean Connolly, rooftop bar with sweeping water views, and high-tech conferencing and event spaces. Great public transport will make your commute a breeze.

The Role

Reporting to our Reservations Manager, our Reservations Agent will assist in the processing and updating of all future reservations, maintaining close communication with all departments ensuring information flow is both timely and accurate. The role places a great emphasis on achieving the best possible yield for the hotel.

Key Responsibilities

  • Be fully conversant with the overall rate structure, including all promotions, packages and special offers within the hotel in order to maximise sales.
  • Ensure full and timely communication of special requests to relevant departments for effective planning.
  • Be fully conversant with the hotel’s facilities and services in order to answer any queries from guests.
  • To enthusiastically motivate the reservations department to contribute to the hotel profitability through upselling and utilisation of the workings of yield management.
  • Receive and process reservation information via telephone, GDS and email. Treat all enquires individually and enthusiastically.

Skills & Experience

  • Previous experience in a similar role.
  • Working knowledge of Opera PMS system.
  • Excellent written and verbal communication skills.
  • Outstanding customer service skills embracing the QT unexpected & unrequested service culture.

QT Life

We’re for the passionate. The progressive. We include. We nurture talent and promote internally. When you work here, you don’t just come to work, you bring yourself to work.

Of course we love great food. Natural service. Beautiful art, elegant design. Cocktails. Music. Luxury. But people are what make QT. One. By. One. Are you? One, I mean? Let’s find out…

QT Benefits

  • Renowned for excellence in guest experiences, design and fine dining
  • An ideas-driven, ever-evolving and rapidly expanding company
  • We’re connected to our local creative and culinary communities
  • Career growth through our Event Entertainment & Hospitality network
  • Discounted movies at Event Cinemas & hefty accommodation savings
  • Central location, close to shops, entertainment and all public transport

Applications

Please apply by uploading a cover letter and resume.

We’ll be getting in touch with candidates as they come in, so don’t wait to apply!

Applications won’t be accepted after 5pm on Sunday 4th October 2020.

The application form will include these questions:

  • Which of the following statements best describes your right to work in New Zealand?
  • How much notice are you required to give your current employer?
  • Do you have a current New Zealand driver’s licence?
  • Which of the following days and times are you available to work?
Interested in this role?
Email your CV and job reference number: Q200 to the campus you attend or attended. (Email addresses are listed below.)

Wharf Host - Fullers 360

Fixed Term Part Time from October until approx March 2021 - Auckland CBD

About us

Sometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. Fullers360 was born of a love for the Hauraki Gulf in 1981. And 35 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We’re in an exciting phase of growing our tourism market, restless to elevate the experience we deliver to every single one of our customers. 

Our Purpose 

Unifying the Hauraki Gulf by bringing together friends and whanau, supporting communities and businesses, opening up treasured destinations and sharing our local taonga.

About the role

Do you take everything in your stride and with a smile on your face? Are you confident commanding a crowd? Able to negotiate and persuade others with ease?

You’ll be confident, outgoing and not afraid of commanding a crowd.

This is not your average summer job, and you won’t be stuck in an office! Instead you’ll be on the wharf in the heart of the action validating tickets, completing biosecurity checks and directing & assisting customers with whatever their needs are, ensuring they are in the right place and boarding the correct service. You’ll also be keeping them updated when services reach capacity and advising of the next service time, along with any other general enquires.

We are currently looking for an energetic team player to join our team on a fixed term part time basis – from October until approx March 2021

This is a role full of customer interaction where you will be responsible for providing information and general assistance to our customers. 

What we are looking for:

You will need to be a people person with great customer service and excellent communication skills as you will be assisting customers to face to face and helping them plan their experience with us.

  • Someone who is outgoing, reliable and has a positive attitude!
  • Excellent communication skills.
  • Previous experience in customer service desired, but not essential
  • Ability to build and sustain relationships with our customers.
  • Promotes a positive team atmosphere.

Our Company Values 

Welcoming – There’s nothing we love more than being able to call the Hauraki Gulf home. But sharing it with others comes pretty close.

Restless – We’re hungry for innovation and excellence and always on the look-out for The Better Way.

Safe & Shipshape – Our operations run like clockwork, so we can look after those on board.

Straight up – We say what we mean, and we do what we say.

Owning it – We’re an efficient team and rely on each other. And people rely on us for a seamless experience. Let’s not let them down.

Benefits:

Fullers offer many benefits including:

  • Discounted gym membership;
  • Discounted healthcare;
  • Leisure travel

Hours:

As Fullers operates 7 days a week, this position is on a roster basis and will include weekend shifts and public holidays.

Candidates must have the legal right to work in New Zealand.

Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.

Interested in this role?
Email your CV and job reference number: F121 to the campus you attend or attended. (Email addresses are listed below.)

Customer Service Role - Orongo Bay Holiday Park

Part and Full time available - Russell (Bay of Islands)

Russell – Orongo Bay Holiday Park is a family focused Park set amongst 14 acres of native NZ bush. It is one of the few places in New Zealand where you have an opportunity to see North Island Brown Kiwi in the wild and can see the North Island Weka (as filmed by the BBC) in their natural environment as they roam around the park and the surrounding native bush. This is due to an extensive Predator Control programme we run at the Park.
Many guests visit us for the opportunity to see a kiwi and the NZ birdlife, and many families enjoy meeting the free range chickens, ducks, and our baby goat Rongo, so an interest in nature and birdlife is essential when working with us.

Our team are committed to making all our guests feel welcome and ensuring they have all that they need for a comfortable stay with us.

We ensure our Park and facilities are clean and well maintained so our holiday park remains a popular place for guests to enjoy and make memories as nature intended.

We uphold the Park’s values and remain professional in front of our guests at all times.

We follow the Holiday Parks Association of NZ Code of Ethics which involves providing a high standard of prompt and courteous service to all guests and being honest and fair in dealings with the public and In all business transactions.

Through training, experience and the multiple brochures at our reception you will become knowledgeable about the Park and the Northland area to help our guests make the most of all there is to do in and around the beautiful Bay of Islands.

Our busiest times are weekends, public holidays and school holidays so it is important that you are available to work at these key times, and there may be occasions that guests (and our team) require you to go above and beyond so being flexible is a must.

Where possible we offer Training during a free stay prior to starting work with us.

You must be a NZ resident or legally able to work in NZ.

Accommodation can be provided at the discounted rate for employees of $20 per night. This can be deducted from your weekly wage. This amount includes basic (sometimes shared) accommodation in a cabin, lodge or caravan, power, wi-fi and a free coffee each day when our Food Truck is in operation. You will have free access to all facilities at the Park including the Pool which is a great way to cool down after a hot summers day

About the role: 

Our office is the first point of face to face contact with our guests.  Guests arrive at the reception to check-in or out, to book accommodation and campsites, to purchase items from the shop, book trips, and ask for recommendations or advice.

Great customer service is of priority to deliver our world renowned kiwi hospitality.

You will be supporting the Park Manager in running the reception and office as well as supporting other team members in their varying roles.

You will learn about Russell, the Bay of Islands and all the local activities to provide advice on itineraries. 

You will be given the opportunity to do famils (free familiarisation trips) of some of the local activities so that you can pass on your first hand experiences and knowledge to support the itineraries of our guests’ stay. 

What will I do?

You will be a confident and charismatic people person to deliver a warm welcome to all our guests and visitors to the office.  You will have excellent administrative and communication skills and honesty and integrity is a must.

Your key duties:

o   Answering the phone

o   Greeting guests

o   Entering details into the booking system

o   The checking in process

o   Answering enquiries

o   Taking Payments

o   General administrative duties

o   Additional rules and regulations of the Park

o   Supporting other roles around the Park

Any experience in any of these areas would be advantageous.

Do you have what it takes?

You will have a can-do attitude, be prepared to work different shifts, go above and beyond, and be flexible to turn your hand to other roles as and when required, e.g. housekeeping. 

You will be offered Training during a free stay prior to starting with us.

Interested in this role?
Email your CV and job reference number: OB100 to the campus you attend or attended. (Email addresses are listed below.)

Kids Programme Facilitators - Oronga Bay Holiday Park

Part and Full time available - Russell (Bay of Islands)

Russell – Orongo Bay Holiday Park is a family focused Park set amongst 14 acres of native NZ bush. It is one of the few places in New Zealand where you have an opportunity to see North Island Brown Kiwi in the wild and can see the North Island Weka (as filmed by the BBC) in their natural environment as they roam around the park and the surrounding native bush. This is due to an extensive Predator Control programme we run at the Park.

Many guests visit us for the opportunity to see a kiwi and the NZ birdlife, and many families enjoy meeting the free range chickens, ducks, and our baby goat Rongo, so an interest in nature and birdlife is essential when working with us.

Our team are committed to making all our guests feel welcome and ensuring they have all that they need for a comfortable stay with us.

We ensure our Park and facilities are clean and well maintained so our holiday park remains a popular place for guests to enjoy and make memories as nature intended.

We uphold the Park’s values and remain professional in front of our guests at all times.

We follow the Holiday Parks Association of NZ Code of Ethics which involves providing a high standard of prompt and courteous service to all guests and being honest and fair in dealings with the public and In all business transactions.

Through training, experience and the multiple brochures at our reception you will become knowledgeable about the Park and the Northland area to help our guests make the most of all there is to do in and around the beautiful Bay of Islands.

Our busiest times are weekends, public holidays and school holidays so it is important that you are available to work at these key times, and there may be occasions that guests (and our team) require you to go above and beyond so being flexible is a must.

Where possible we offer Training during a free stay prior to starting work with us.

You must be a NZ resident or legally able to work in NZ.

Accommodation can be provided at the discounted rate for employees of $20 per night. This can be deducted from your weekly wage. This amount includes basic (sometimes shared) accommodation in a cabin, lodge or caravan, power, wi-fi and a free coffee each day when our Food Truck is in operation. You will have free access to all facilities at the Park including the Pool which is a great way to cool down after a hot summers day

Kids Programme Facilitators

About the role

This will be the first year that we will be carrying out kids activity programmes.  Our aim is to support the Park’s vision around making memories as nature intended and promoting our natural environment.  All of our activities will be nature related.

What will I do?

You will help to compile an activity programme for the Summer holidays.  This may include activities such as flax weaving, building bird boxes, nature trails, setting up hammocks, campfire stories and songs, toasting marshmallows and exploring the kiwi trail searching for kiwi. 

You will then carry out the activities with the children in an upbeat and fun manner.

Do you have what it takes?

You have a can-do attitude, be prepared to work different shifts, and go above and beyond with the activities for the kids at the Park.

You will enjoy working in the outdoors, with nature and you will have a special affinity working with kids..

You will be a confident leader to motivate and inspire and encourage  environmentally friendly values.

Interested in this role?
Email your CV and job reference number: OB300 to the campus you attend or attended. (Email addresses are listed below.)

Food Trailer Operator - Oronga Bay Holiday Park

Part and Full time available - Russell (Bay of Islands)

Russell – Orongo Bay Holiday Park is a family focused Park set amongst 14 acres of native NZ bush. It is one of the few places in New Zealand where you have an opportunity to see North Island Brown Kiwi in the wild and can see the North Island Weka (as filmed by the BBC) in their natural environment as they roam around the park and the surrounding native bush. This is due to an extensive Predator Control programme we run at the Park.
Many guests visit us for the opportunity to see a kiwi and the NZ birdlife, and many families enjoy meeting the free range chickens, ducks, and our baby goat Rongo, so an interest in nature and birdlife is essential when working with us.
Our team are committed to making all our guests feel welcome and ensuring they have all that they need for a comfortable stay with us.
We ensure our Park and facilities are clean and well maintained so our holiday park remains a popular place for guests to enjoy and make memories as nature intended.
We uphold the Park’s values and remain professional in front of our guests at all times.
We follow the Holiday Parks Association of NZ Code of Ethics which involves providing a high standard of prompt and courteous service to all guests and being honest and fair in dealings with the public and In all business transactions.
Through training, experience and the multiple brochures at our reception you will become knowledgeable about the Park and the Northland area to help our guests make the most of all there is to do in and around the beautiful Bay of Islands.
Our busiest times are weekends, public holidays and school holidays so it is important that you are available to work at these key times, and there may be occasions that guests (and our team) require you to go above and beyond so being flexible is a must.
Where possible we offer Training during a free stay prior to starting work with us.
You must be a NZ resident or legally able to work in NZ.
Accommodation can be provided at the discounted rate for employees of $20 per night. This can be deducted from your weekly wage. This amount includes basic (sometimes shared) accommodation in a cabin, lodge or caravan, power, wi-fi and a free coffee each day when our Food Truck is in operation. You will have free access to all facilities at the Park including the Pool which is a great way to cool down after a hot summers day
About the role
We require full-time or part-time roles at Labour Weekend, then from Boxing Day through to the end of school holidays and again at Easter. We can usually be flexible to suit your needs.
Our food trailer is popular for morning coffee and breakfast along with Holiday Park favourites of Burgers, chips, muffins and churros in the evenings. It is open from 7am-11am and again at 4pm-8pm peak times only, including some peak public holidays and Summer school holidays from Boxing Day.
What will I do?
You will be a trained barista and food preparer serving our Holiday Park Guests as well as a number of local customers.
In addition to the standard menu you may also be given the flexibility to put a twist on the menu to incorporate your own style.
You will be prepared to work autonomously in the mornings for coffee and breakfast then again in the early evenings for guests requiring an easy on-site meal option. You may work in conjunction with a colleague.
Our food trailer is fully equipped with a coffee machine, churros machine, fryers and hot plates.
Do you have what it takes?
You will have a can-do attitude, be prepared to work different shifts, go above and beyond, and be flexible.
You will ensure health and hygiene are a priority.
You will be extremely comfortable in preparing food and making barista level drinks.
Your presentation skills and attention to details will be of the highest standard.
You must comply and, where necessary, update our detailed food control plan and be willing to meet our food trailer health licensing requirements.

Interested in this role?
Email your CV and job reference number: OB400 to the campus you attend or attended. (Email addresses are listed below.)

Housekeeping - Oronga Bay Holiday Park

Part and Full time available - Russell (Bay of Islands)

Russell – Orongo Bay Holiday Park is a family focused Park set amongst 14 acres of native NZ bush. It is one of the few places in New Zealand where you have an opportunity to see North Island Brown Kiwi in the wild and can see the North Island Weka (as filmed by the BBC) in their natural environment as they roam around the park and the surrounding native bush. This is due to an extensive Predator Control programme we run at the Park.

Many guests visit us for the opportunity to see a kiwi and the NZ birdlife, and many families enjoy meeting the free range chickens, ducks, and our baby goat Rongo, so an interest in nature and birdlife is essential when working with us.

Our team are committed to making all our guests feel welcome and ensuring they have all that they need for a comfortable stay with us.
We ensure our Park and facilities are clean and well maintained so our holiday park remains a popular place for guests to enjoy and make memories as nature intended.

We uphold the Park’s values and remain professional in front of our guests at all times.
We follow the Holiday Parks Association of NZ Code of Ethics which involves providing a high standard of prompt and courteous service to all guests and being honest and fair in dealings with the public and In all business transactions.

Through training, experience and the multiple brochures at our reception you will become knowledgeable about the Park and the Northland area to help our guests make the most of all there is to do in and around the beautiful Bay of Islands.

Our busiest times are weekends, public holidays and school holidays so it is important that you are available to work at these key times, and there may be occasions that guests (and our team) require you to go above and beyond so being flexible is a must.

Where possible we offer Training during a free stay prior to starting work with us.

You must be a NZ resident or legally able to work in NZ.

Accommodation can be provided at the discounted rate for employees of $20 per night. This can be deducted from your weekly wage. This amount includes basic (sometimes shared) accommodation in a cabin, lodge or caravan, power, wi-fi and a free coffee each day when our Food Truck is in operation. You will have free access to all facilities at the Park including the Pool which is a great way to cool down after a hot summers day

About the role:
Housekeeping is one of the most important roles at our Park. Our guests have very high expectations of clean accommodation and facilities. This has only escalated with recent COVID concerns and therefore our standards must be higher than ever. Feedback from guests is really important to us and we request feedback specifcally around the cleanliness of our accommodation and facilities as a performance indicator.
What will I do?
You will carry out tasks in accordance with a daily schedule provided to you by our Office.
You will complete a cleaning checklist for each task you complete which will then be signed-off by another member of the team.
You may be required to check and sign-off the tasks of other members of your team as well.
You will advise the Park Manager of any timing conflicts and discuss and rearrange the priority of jobs.
You will also advise the office of any breakages, damage and/or maintenance issues as soon as they are identified.
Tasks may include cleaning accommodation and facilities, cleaning BBQs and sweeping/washing decks, windows, reorganising the laundry area, washing/drying bedding, arranging for laundry pick up and drop off and many other tasks.
Do you have what it takes?
You will be honest, fit, energetic and a flexible worker, confident in working independently. Attention to detail is a must.
You will have a can-do attitude, be prepared to work different shifts, go above and beyond, and be flexible to turn your hand to other roles as and when required, e.g. housekeeping.
You will be offered Training during a free stay prior to starting with us.

Interested in this role?
Email your CV and job reference number: OB200 to the campus you attend or attended. (Email addresses are listed below.)

Booking Host - thl (Britz, Maui, Mighty Campers)

Full Time - Auckland South

About thl:

The BIGGEST CAMPERVAN operator in the world; with operations in NZ, AUS, US and UK such as maui, Britz, Mighty, El Monte RV, Roadbear and Just Go 

NZ’s premium tourism company operating iconic kiwi brands like Kiwi Experience, Waitomo Glowworm Caves and The Legendary Black Water Rafting  

About the role:

In our global contact centre based in Mangere as a Booking Host you’ll help our customers with their

Travel, make bookings and answer their questions.

About you:

For someone with 1 to 2 years customer service or sales experience, this will be an exciting and fun role – even more so if you know the tourism industry well. It would be a big advantage if you have a tertiary qualification, and we’d love it if you could speak a second language as you’ll deal with customers from all over the world.

As well as an enthusiasm for travel and tourism, you’ll be able to show strong attention to detail, along

with excellent listening skills. Being tech savvy will be a big help, too.

Your Key Responsibilities:

Help our customers to book unforgettable campervan holidays of a lifetime

Be driven by achieving sales targets and providing excellent customer service

Familiarise our customers with product knowledge and what’s fun to do in New Zealand and Australia

In return, you’ll get to be part of a happy, fun team, where we support and take care of one another.

We’re a diverse crew, with people from all backgrounds, and you’ll be made to feel welcome from day one. With a competitive salary, incentive packages, and development and career opportunities, there’s really no better use for your customer service skills.

 

Interested in this role?
Email your CV and job reference number: T656 to the campus you attend or attended. (Email addresses are listed below.)

Park Assistant/Kayak Guide

Tauranga

Park Duties / Maintenance
Duties to include but not limited to the following –
• Start up and close down routines.
• Customer service and safety in the adventure park
• Assisting with the routine cleaning & maintenance of the Adventure Park, and Adventure Park activities as required.
• Assisting with the routine maintenance of kayak and climbing equipment as required.
All of the above duties are to be completed iaw Waimarino Standard Operating Procedures.

Group Facilitator / Assistant Instructor
Duties may include, but not limited to the following –
• Assisting with Kayak instruction and supervision, launching and re-stowing of kayaks.
• Climbing instruction and supervision.
• Adventure park activities instruction and supervision.
• Assisting in the facilitation of specialised courses. I.e.-team building, school programs such as Te Tahi & 3D Program.
• Facilitating Group Function requirements.
• Start up, and close down routines I.e. rubbish emptying, toilet cleaning.
All of the above are to be run in accordance with (iaw) Waimarino Standard Operating Procedures.

Assistant Tour guide:
This for the following main tours Waimarino has on offer, but not limited to:

Glow Worm Tour (GWT)
Starlight tour (STAR)
Big Kanu Tours (BKSTAR or BKGWT)
Duties to include but not limited to the following –
• Preparing all catering & equipment for the tour.
• Facilitating a professional, safe & enjoyable tour.
• Unpacking, cleaning, fixing, putting away all equipment
• Tidy and clean tour vehicles
All of the above duties are to be completed iaw kayak tours guidelines.

ll applicants must send through a Cover Letter and CV to Maddie

Requirements:
Valid First Aid
Kayaking Qualifications, Experience
Confident around Water
Full Manual Licence

Interested in this role?
Email your CV and job reference number: W300 to the campus you attend or attended. (Email addresses are listed below.)

Night Auditor - Travelodge Hotel Auckland Wynyard Quarter & Adina Apartment Hotel Britomart

Full Time - Auckland

As Night Auditor at Travelodge Hotel Auckland Wynyard Quarter & Adina Apartment Hotel Britomart you’ll be the unsung hero. When most of the world is asleep, is when you’re the most productive.

You’re a people person in every sense of the word – you can anticipate the needs of a late-night check or lend a compassionate ear to a jet-lagged traveler.

You’re the first line of defence for any safety breach and when the unexpected occurs, from a computer crash to a medical emergency, you’re as calm and graceful as a duck above water.

Our guests aren’t pretentious, and neither are you. We put a high priority on first impressions. You’re helpful without being overbearing, cheerful without the put-on smile. Travelodge is an iconic name in hotels, and Adina apartment hotels are a global brand that offers guests a comfortable and personal accommodation option, where the guests can truly feel at home. If you’re smart, have a good sense of humour and love a busy, constantly changing work atmosphere where there is never a dull moment, we’d love to hear from you.

The Job

TFE Hotels have an exciting opportunity for an enthusiastic and career driven person to join their team as a Full Time Night Auditor, working across 2 brands, Travelodge and Adina in Auckland CBD.

The main duties and responsibilities include:

  • Audit the daily activity of front office and food & beverage operations in accordance to policies and procedures
  • Provide accurate and up to date financial and yield reports as directed
  • Night management of hotel operations in the absence of department HODs
  • Ensure guest feedback is recorded accurately per operational standards and any matters requiring action are resolved in a prompt and efficient manner
  • Ensure guest security and privacy is maintained at all times
  • Actively contribute towards reaching agreed hotel targets and objectives

More About You

  • With a minimum experience of 1 year within the industry you will enrich the creation of ultimate memorable moments for the guests who are at the heart of everything we do
  • Influential and refreshing leadership style
  • You are a self-motivated person and nothing drives you harder than challenging the process
  • You feel excited when all your tasks are completed as you possess excellent time management skills and you are highly organised
  • Solid and independent character that articulates the team work while working shoulder to shoulder
  • Your grooming and personal presentation sets you apart from the herd

You must be able to work a flexible roster which will consist of shifts 11:00pm-7:30am across 7 day per week availability.

Please note, whilst we value every application, unfortunately we are not able to respond to each candidate individually. Only shortlisted candidates will be contacted.

Big Picture. Big Opportunities

As a TFE Team Member, you will be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels’ brands include Adina Apartment Hotels, Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra, The Calile in Brisbane, and Hotel Britomart in Auckland.

This means there are plenty of opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous employee benefits as well.

We aim to meet our customer’s needs with honesty, integrity, and care. That requires a commitment to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay. With more than 50 years in hotel ownership, management, and development, TFE has more than 2200 team members in 70 key properties around the world.

To lodge your interest in this exciting opportunity we welcome applications from driven, passionate, experienced candidates seeking a foundational role in this exciting and new property.

Degree or Diploma in Hospitality Management and Valid New Zealand working rights are essential.

 

Interested in this role?
Email your CV and job reference number: T130 to the campus you attend or attended. (Email addresses are listed below.)

Porter - Hotel Britomart

Full Time Auckland

The Hotel Britomart

The Hotel Britomart will mark TFE Hotels’ fifth in New Zealand, and will fall under the TFE Collections brand, a portfolio of unique and beautiful discovery hotels in Australia and New Zealand that have a sense of story, place and purpose. Designed by Cheshire Architects, it will have 99 exquisitely designed rooms and five “Landing Suites” designed in collaboration with Seattle’s Lucas Design Associates. The hotel will welcome guests through its own intimate laneway, an elegant lobby space full of natural light, a library bar and restaurant and will have its own dedicated cardio room full of state-of-the-art-equipment.

About the Role

The Hotel Britomart currently has an exciting opportunity for an enthusiastic and driven team player to join their Guest Relations Manager team as a Porter. Reporting to the Guest Relations Manager or the Duty Manager, the Porter has some key requirements for this role, including but are not limited to:

  • Initiate contact with guests entering and departing the hotel
  • Await guest arrivals, and assist guests with luggage to reception
  • Delivery and collection of guest luggage to and from rooms
  • Accommodate all guest requests expediently and courteously
  • Provide expert knowledge of the Britomart Precinct and local areas of interest
  • Maintain the cleanliness of the entrance
  • Assisting with Group arrivals
  • Collecting/Delivering guest dry cleaning
  • The efficient handling of guest mail

You must have luxury and five-star service experience in busy medium to large sized properties.

A full New Zealand driver licence with the ability to drive manual and automatic vehicles is essential for this role as is the ability to be flexible as shifts will vary over a 7-day rotating roster and may be a mix of early and late shifts.

You have luxury and five-star service experience in busy medium to large sized properties

Big Picture. Big Opportunities

As a TFE Team Member, you will be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels’ brands include Adina Apartment Hotels, Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra, The Calile in Brisbane, and Hotel Britomart in Auckland.

This means there are plenty of opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous employee benefits as well.

We aim to meet our customer’s needs with honesty, integrity, and care. That requires a commitment to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay. With more than 50 years in hotel ownership, management, and development, TFE has more than 2200 team members in 70 key properties around the world.

To lodge your interest in this fabulous opportunity we welcome applications from driven, passionate, experienced candidates seeking a foundational role in this exquisite property.

Degree or Diploma in Hospitality Management and Valid New Zealand working rights are essential.

 

Interested in this role?
Email your CV and job reference number: B444 to the campus you attend or attended. (Email addresses are listed below.)

Visitor Host - Okains Bay Māori & Colonial Museum

Part time - Christchurch

We are seeking two part-time visitor hosts to join our small but dedicated team at the Okains Bay Māori and Colonial Museum. The Visitor Hosts will welcome and guide visitors to the Museum and assist the Business Builder and the Museum Board to unlock the full potential of the Museum and its collections.

The Okains Bay Māori and Colonial Museum has the potential to be a major visitor attraction and educational resource for the province of Canterbury. The Museum is part of the historic heritage precinct of Okains Bay and incorporates a range of purpose built, replica and relocated heritage buildings. With over 20,000 items on display, the Museum vividly conveys the stories of early Māori and Pākehā life through its impressive collections which include an extensive, nationally significant taonga Māori collection and  items from the Banks Peninsula area associated with whaling, farming and colonial rural life. The Museum also cares for a magnificent collection of waka and small European boats. A blacksmith’s shop, print shop, vintage vehicles and other working exhibits are in action on open days, notably during the Museum’s famous Waitangi Day commemorations which are regularly attended by thousands of visitors. 

Key Areas of Responsibility

  • Ensuring that front of house procedures are correctly followed each day including unlocking and locking of buildings, recording visitors, securing daily takings, and setting alarms 
  • Overseeing the operation of the Museum souvenir shop in consultation with the Business Builder
  • Assisting with hosting visiting tour groups
  • Ensuring that all building interiors and toilets are clean and tidy at all times
  • Assisting the Business Builder to grow community pride in the Museum
  • Undertaking any other reasonable task as required by the Business Builder
  • Assisting with delivery of the Museum’s educational programmes
  • Developing and co-ordinating programmes or projects in consultation with the Business Builder  

To be successful in this role you will be able to demonstrate

  • Basic knowledge of the Museum and tourism sectors 
  • Excellent interpersonal and time management skills and a strong work ethic
  • The ability to work independently yet be part of a small team located within a small rural community
  • Organisational skills
  • Ability to work flexible hours, including evenings, holidays and/or weekends where required 

Fixed term contract and hours of work

This is a part-time (13 hours per week, worked over two days), fixed term contract for six months with the potential to extend if funding becomes available. Hours include rostered weekdays and some weekends. 

Remuneration

$22.10 (Twenty-two Dollars & Ten Cents) per hour. 

We encourage members of the Okains Bay community and those from wider Banks Peninsula who are willing to commute, to apply. 

For further information and to apply, please email okainsvacancies@gmail.com. Applications close on Wednesday 9 September.

Interested in this role?
Email your CV and job reference number: to the campus you attend or attended. (Email addresses are listed below.)

Personal Travel Manager - Travel Advocates

About us

TravelAdvocates has has built a great reputation as New Zealand’s premium home based travel network. We are building our team of Personal Travel Managers and are keen to hear from experienced travel professionals that are looking for a new and rewarding way of working. We are placing a big focus on support, training and development and also believe our overall offering is the most comprehensive, from system & supplier flexibility to the technology provided.

Right now the travel industry is feeling battered and bruised, but if you are unsure of your next move and would like a chat we are certainly here for you. We’ll provide honest feedback as to whether we think the broker option is viable and what additional support we might be able to deliver as we wait for the borders to reopen.

Tasks & responsibilities:

Provide travel services to your clients while enjoying a fantastic work/life balance from anywhere in New Zealand.

Our Promise to you:

  • Complete transparency, no hidden costs
  • Marketing expertise at your fingertips
  • Great earning potential – retain 90% of your commission transfers
  • Freedom and flexibility to run your own travel business the way you want
  • Highly experienced support team

As a self-starter, you will have:

  • A minimum of 2 years travel consulting experience
  • Full work knowledge of a GDS
  • Fares and ticketing know how
  • Exceptional customer service, passion for travel and a strong belief the industry will rebound
  • Sales and networking skills and a desire to be your own boss

Benefits

You will be joining a small team that values feedback, have access to technical support, be in charge of your income earning up to 90% of your commissions, have flexibility in the way with the way that you work.

Interested? Get in touch for a confidential chat. 

Interested in this role?
Email your CV and job reference number: T566 to the campus you attend or attended. (Email addresses are listed below.)

The campus email address to use are as follows:

Auckland City Campus: cvcity@itc.co.nz
Auckland Botany Campus: cvbotany@itc.co.nz
Study From Home: cvbotany@itc.co.nz
Whangarei Campus: cvcity@itc.co.nz
Christchurch Campus: cvbotany@itc.co.nz

What happens next:

Once we receive your CV the Employment Consultant will contact you and make suggestions to improve your CV if needed. Your CV will then be forwarded to the chosen company and they will contact you directly if they wish to offer you an interview.

If you get an interview:

Make sure you are ready to make an impact, have suitable interview clothes. Don’t forget to contact your chosen Employment Consultant if you are offered an interview.

Other useful job sites:

www.seek.co.nz

www.trademe.co.nz/jobs

jobhunters.co.nz

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