Job placement opportunities for ITC students and graduates
Welcome to the ITC Student Jobs page! Here you will find job opportunities that are open to all ITC students, and graduates only! Please also sign up to our “ITC Jobs” page on Facebook to receive instant notifications as jobs appear, there may be vacancies advertised on one and not the other from time to time.
These jobs have been sent to us by employers in the airline, travel and tourism industries. Could you be the star employee they are looking for?
Don’t forget we are able to look at opportunities throughout NZ so if you are considering relocating or are studying remotely then let our Employment Consultants know so that they are able to assist.
Please make sure your resume is up to date and sharp! There is a lot of competition at the moment, so you really need to sell yourself and show what an awesome person you are on paper. Is your current CV really selling your skills and abilities and showing what an amazing employee you would be? If not, your employment consultants can send you fabulous videos to help you make improvements, along with CV and cover letter templates, plus easy to follow written guides.
If you are interested in one of the jobs outlined below, please email your CV and cover letter (if one is asked for) to one of the email addresses listed at the end of this page, along with the job reference number and your class code .
Your Employment Consultant will then be in touch to discuss the next steps and determine your eligibility for the role. Good luck!
Current job vacancies
Customer Service - I-Site
Part time - some required ASAP
Email your CV and job reference number: ISite AKL to the campus you attend or attended. (Email addresses are listed below.)
Global Reservations & Document Consultant - World Expeditions
Full time - Auckland CBD
Is Travel your passion?
This role requires you to predominantly support the reservations and operational areas at World Expeditions Travel Group (WEXTG) including World Expeditions, UTracks and Great Walks of New Zealand.
We are seeking a motivated and detail orientated Reservations & Documentation professional to join our fun and dynamic team. A passion for travel and first hand active holiday experience is essential.
With the ability to work remotely, this position is ideal for those wishing to continue in their career in tourism.
Ideally you will have a track record in the travel industry in a reservations or documentation capacity (not essential), a good knowledge of the world and New Zealand and most importantly, a friendly and efficient working style.
This role involves the servicing of customer and travel agent files through the full reservations process and specifically entails:
- Reservations of client files
- Servicing of travel agents files
- Reservation management of private/specialty groups
- Booking and ticketing flights and other additional arrangements
- Accurate and precise documentation
- Chasing payments and issuing/quoting insurance
- Assisting NZ Manager with any other requests or duties (updating of trip notes, database maintenance/entry, groups, stock control, availability etc
- Phone and email sales as required
To be considered for this position you must be able to demonstrate the following competencies:
- Ideally, travel industry background minimum 1-2 years desirable but will offer training to candidate with strong customer service background
- Include a cover letter with your application letting us know about your first hand travel experiences preferably including cycling and/or walking – applicants who do not include a cover letter as described will not be considered for the role.
- Excellent attention to detail
- Self sufficiency and enjoyment of working remotely
- Ability to use initiative
- Excellent communication and organisation skills
- High level of computer literacy
- CRM qualification (Amadeus preferred)
Please include your resume and a cover letter detailing why you are the right person for this job. Applications without a cover letter will not be considered.
Send CV and cover letter to Sarndra
Email your CV and job reference number: WorldT to the campus you attend or attended. (Email addresses are listed below.)
Various Roles - Menzies
Various hours - Auckland Airport
Menzies Aviation NZ is a leading global provider of passenger, ramp, and cargo handling services, operating across five airports in New Zealand. Our Auckland International Airport team is looking for dedicated and hardworking individuals to contribute to our fast-paced, dynamic environment. As part of our Ramp/Ground Handling division, you’ll help ensure aircraft are met, luggage and cargo are managed efficiently, and flights are dispatched safely and on time.
Your New Opportunity:
As we gear up for the busy summer season, we’re excited to offer several permanent positions for enthusiastic team members. In these roles, you’ll be involved in:
- Sorting luggage for arrivals and departures
- Loading and unloading aircraft
- Operating various vehicles and machinery
- Dispatching aircraft, including pushbacks and head-setting
- Engaging in high-intensity physical tasks
Key Skills and Qualities:
- Strong teamwork and collaboration abilities
- Excellent time management skills
- Reliable and competitive nature
- Ability to work in all weather conditions
- Great situational awareness and a focus on safety
Requirements:
- NZ Citizenship or Permanent Residency a must
- Physically fit – You will be on your feet all day and must have the capability to lift 35kg to shoulder height –
- Successful completion of a pre-employment medical examination which includes a Drug and alcohol Test
- Full New Zealand Driver’s License non-negotiable
- Flexibility to work a 24/7 rotating roster, including weekends and public holidays
- Adaptability to changing situations (e.g., aircraft delays or diversions)
- Previous airline experience is a plus but not necessary; we provide comprehensive paid on-the-job training.
Why Menzies Aviation?
Be part of a top-performing team in Oceania, committed to excellence and growth in the aviation industry.
Apply Today!
Ready to jump into an exciting role? Apply now via the link or send your CV to recruitment.akl@menziesaviation.com. Don’t miss your chance to join a thriving industry and make a real impact!
Let Sarndra know if you applied for this role.
Email your CV and job reference number: MEN-AKL to the campus you attend or attended. (Email addresses are listed below.)
Trainee Customs Officer - NZ Customs
Full time - Auckland Airport
We’re looking for Trainee Customs Officers for intakes in February and March/April 2025. Don’t miss this opportunity to start a career with purpose! Apply now to become a Customs Officer and join us in protecting Aotearoa’s borders, facilitating trade, and making a real difference. A career at Customs | Te Mana Ārai could take you anywhere.
About this role | Mō tēnei tūranga mahi
Customs | Te Mana Ārai is the government agency responsible for ensuring the security of Aotearoa’s borders, regulating international trade, upholding Customs, Immigration and Excise laws. We operate at the forefront of the Aotearoa’s security and economic activities.
We believe it’s our people that make the difference. Customs | Te Mana Ārai is a “welcome home and a welcome here”. People are at the heart of what we do. We believe compliance should be easy to do and hard to avoid. We are here to protect and promote Aotearoa New Zealand through world class border management.
We have a variety of Trainee Customs Officer roles available as follows:
- Deployment: You will have the opportunity to choose to work in our deployment teams who work on rostered shifts ( 6 days on 3 days off) and who move through a variety of work areas and locations, including Auckland International Airport, the International Mail Centre, Air Cargo Inspection Facility, Sea Cargo Inspection Facility (based at Ports of Auckland), as well as our Integrated Targeted Operations Centre and Service Delivery which are based at Customhouse in central city Auckland.
- Trade, Revenue & Compliance: We also have static Trainee Customs Officer roles working in our Trade, Compliance and Revenue group – the Trade Assurance roles are based at Customhouse working standard Monday to Friday and typical business hours, while other roles (in Assurance) will be based at the Air Cargo Inspection Facility (Auckland Airport) working shifts mainly Monday to Friday (7am – 7pm) with some flexibility of operational activities to work outside of these hours.
For more info see the Seek Ad. Applications close 31 October 2024.
Email Sarndra if you apply for this role.
Email your CV and job reference number: NZCUS - AKL to the campus you attend or attended. (Email addresses are listed below.)
Customer Services - Lucky Car & Campervan Rentals
Part or Full time - Christchurch Airport
What we need from you:
Assist customers to complete their rental paperwork (mostly completed on our own kiosks)
Show customers through their rental campervan and explain how it works
Process returning rentals
Ensure our booking system is up to date & correct
Help out the rest of the team if things get quiet!
A full drivers licence – essential
The legal ability to work in New Zealand (working holiday visas acceptable!)
An hourly starting wage of $23.50 (depending on experience)
Part time or full time hours available – Must be available to work at least 1 weekend day.
Operational hours of 8:30am – 5pm, seven days a week **this role is fixed term and will end in April**
Tourism experience / qualifications
Experience in customer service
Knowledge of New Zealand’s geography & tourism attractions
Email your CV and job reference number: CS LUCK-CHC to the campus you attend or attended. (Email addresses are listed below.)
Call Centre Superstar - Lucky Car & Campervan Rentals
Fixed Term - Christchurch Airport
What we need from you:
Meet & greet customers via email and phone
Assist customers on road to ensure their trip is as good as it can be
Have a knowledge of the campervans and explain how it works
Process returning rentals/payments/speeding fines
Ensure our booking system is up to date & correct
Help out the rest of the team if things get quiet!
The legal ability to work in New Zealand (working holiday visas acceptable!)
What we can offer you:
An hourly wage starting at $23.50 (depending on experience)
Fixed term till April with the possibility of extension.
Operational hours of 8:30am – 5pm, seven days a week
Looking for someone who is flexible and willing to work on the weekends when and if required.
Beneficial, but not a necessity:
Tourism experience / qualifications
Experience in customer service
Knowledge of New Zealand’s geography & tourism attractions
If this sounds like a bit of you, please send in a CV and a cover letter stating your availability and we will be in touch!
Email your CV and job reference number: CC LUCK-CHC to the campus you attend or attended. (Email addresses are listed below.)
Short and Long Haul Flight Attendants - Qantas/Jetconnect
Various - Wellington & Auckland
-
Minimum 18 years of age
-
Height between 163 – 183cm
-
New Zealand or Australian permanent residency and a passport ensuring unrestricted access to all Qantas ports of call with at least 12 months validity
-
Current Senior First Aid Certificate with a validity of 12 months at time of application
-
Responsible Service of Alcohol ‘ Statement of Attainment’, which you would need to have by the end of the recruitment process
-
Strong Commitment to customer service and recent experience in a face-to-face role
-
Demonstrated empathy in service with people from a variety of cultures and countries
-
An excellent level of health and fitness, for example being able to swim 50m fully clothed
-
An understanding that our crew bases are located in Auckland or Wellington
-
Experience in food and beverage service is an advantage, as is the ability to speak additional languages
About Us
Email your CV and job reference number: QF-WLG & AKL to the campus you attend or attended. (Email addresses are listed below.)
Flight Operations Team - Menzies
Part time - Auckland
-
Overseeing the arrival and departure of flights to ensure timely performance and minimize delays
-
Coordinating with various teams, including Cargo, Ramp, and Passenger Services, for smooth flight turns
-
Communicating with Menzies Operations and customer airlines to resolve any issues that arise
-
Assigning delay codes when necessary
-
Connecting and operating the airbridge
-
Adhering to CAA regulations and reporting any safety concerns
-
Manage RSMS updates for all flights
-
Update flight information using the FIDS system
-
Maintain and verify all relevant flight documentation
-
Provide coverage for air-to-ground (VHF) communications, Menzies Aviation’s radios, and telephones
-
Prepare documentation and movement messages for DHL freighters
-
Support Load Sheet officers and assist with Passenger Services as needed
-
Current NZ Full Driver’s License and reliable transportation is a must
-
Legal right to work in New Zealand, including holding a valid NZ Work Visa
-
Availability for a 24/7 rotating roster, including weekends and public holidays
-
Positive attitude with excellent interpersonal skills
-
Strong focus on safety, quality, and customer service
-
Proactive problem-solving skills and ability to plan and prioritize effectively
-
Successful completion of a Ministry of Justice check and pre-employment medical examination, including drug and alcohol testing
-
Competitive wages
-
Opportunities for ongoing permanent work
-
A dynamic and supportive work environment
Email your CV and job reference number: MEN-AKL to the campus you attend or attended. (Email addresses are listed below.)
2 x Customer Relations Agent - Ezi Car Rental
Fixed Term - Auckland Airport
Email your CV and job reference number: EZI-AKL to the campus you attend or attended. (Email addresses are listed below.)
Bus Sales Ambassador - Explore
4 x Casual positions - Auckland
-
Greet tourists with a cheerful and welcoming attitude.
-
Grow sales by promoting the unique features and benefits of our Explorer Bus tours.
-
Accurately process sales, handle cash, collect vouchers, and process credit card transactions.
-
Assist passengers with queries and provide solutions to any issues.
-
Ensure safety for yourself, your colleagues, and all passengers at all times.
-
Provide exceptional customer service with excellent verbal and written communication skills.
-
Maintain a calm demeanor, even in challenging situations.
-
A passion for helping people and a ‘can-do’ attitude.
-
Strong sales skills with the ability to engage with diverse groups of tourists.
-
Experience in cash handling, sales, and customer service.
-
Efficient and accurate computer skills.
-
A team player who enjoys working outdoors and interacting with people.
-
Comprehensive Support: Including thorough inductions, mentoring, and access to free and confidential employee assistance programs.
-
A Dynamic Team Environment: Work with a great group of people who are passionate about tourism and travel.
-
Flexible Work Opportunities: Casual position during the summer season (Mid-October 2024 to End of April 2025)
-
A Company that Cares: We’re a family business at heart, and our strength lies in the people who work here.
Email your CV and job reference number: EXP-AKL to the campus you attend or attended. (Email addresses are listed below.)
Porter/Valet Attendant - Cordis
Part Time - Auckland CBD
-
Providing a personalized, 5 star welcome for our guests
-
Assisting guests with their luggage and Valet parking
-
Greeting guests, unloading luggage from vehicles
-
Delivering luggage to guests rooms in a timely manner
-
Can work AM Shift, PM Shift & an occasional overnight shift
-
A full clean New Zealand driver’s license
-
Immaculate grooming and presentation
-
You are not afraid of a bit of hard work
-
A background in customer service is appreciated, along with a ‘can-do’ attitude
Cordis is not just about delivering a memorable experience for our guests but an amazing experience for you. We will reward you with:
-
Free on duty meals
-
Discounts on car-parking ($5 per day)
-
Career development and training
-
Discounted accommodation and Food & Beverage rates
-
Free stays at Langham Hotels across the globe!
Email your CV and job reference number: COR-AKL CBD to the campus you attend or attended. (Email addresses are listed below.)
Vehicle Grooming Assistant
Full & Part time - Auckland
Our passion for exploring NZ’s great outdoors has led us to the campervan
industry, where we are fanatical about delivering the best possible vans, service and
experiences to our customers.
We’re currently seeking a Vehicle Grooming Assistant who is ready to make their mark in
a dynamic company.
The Vehicle Grooming Assistant is a camper presentation position in Auckland. Key focus
will be on high standards with camper detailing, drop offs, TA’s and ensuring the fleet
department is operating smoothly. They need to embody the energy that Mad Campers is
built on and be endlessly focussed on traveller satisfaction, staying organised and managing
a wide range of tasks. They need to communicate effectively and support the wider team as
necessary.
Key responsibilities:
• Ensure vehicles are ready for collection – T/A’s, grooming, kitsets, safety, extras, etc.
• Maintain high standards of presentation around the office and warehouse areas.
• An eye for detail required – ensuring standards inside a camper, attention to detail is
critical in this role.
• Assist fleet team with COFs, licencing and registration.
• Support the Fleet Team with general maintenance and improvements if required.
• Assist the Traveller Experience team with collections and drop offs when required.
• Routine deep cleaning of campers and equipment.
• General tasks as required.
• This role and its responsibilities are dynamic and ultimately provide support to the
entire business.
• Energetic team player who is prepared to do whatever it takes to ensure we operate
to the highest standard!
Our successful applicant will:
• Be an energetic team player
• Have relentless attention to detail and organisational skills
• Have excellent customer service skills
• Be passionate about travel and the outdoors
• Be an effective communicator
We have full-time, part-time and casual roles available. You must be available Monday to
Sunday as required by the schedule, as well as through peak season (November to March).
You must also be available to work overtime hours and some public holidays if required.
Remuneration will be based on the skills and experience you bring to the role.
The role is to be based at Mad Campers Auckland offices and operations, however you may
be required to travel from time to time.
If you’re passionate about travel and tourism, and are a team player willing to help out as
needed as we come into our peak season… we want to hear from you!
Email your CV and job reference number: MAD-AKL to the campus you attend or attended. (Email addresses are listed below.)
Local Host - THL - Maui, Britz & Mighty
Full time - Auckland
-
Welcome customers with warmth and enthusiasm, guiding them through vehicle collection and return
-
Drive front-line sales, meeting individual and team targets with your professional sales expertise
-
Be the go-to expert on vehicle operations, on-road procedures, and local travel tips
-
Handle customer inquiries with grace, whether face-to-face, over the phone, or via email
-
Participate actively in our health and safety culture, because everyone’s well-being is our top priority
-
A customer service superstar with relevant experience and a passion for people
-
Fluent in English, with excellent communication skills and computer literacy
-
Proficiency in a second language, particularly Spanish, German, Dutch and French, are advantageous
-
A problem-solver who thrives under pressure and enjoys working in a dynamic team environment
-
Flexible and ready to work a rotating roster, including weekends
-
In possession of a full, current driver’s licence
Email your CV and job reference number: THL-AKL to the campus you attend or attended. (Email addresses are listed below.)
Customer Service & Car Groomers - Go Rentals
Full time - Queenstown
Email your CV and job reference number: GR-ZQN to the campus you attend or attended. (Email addresses are listed below.)
Traveller Experience Specialist - Mad Campers
Full time - Auckland
Auckland, Full Time, Travel & Tourism
Please Quote Reference Number 97292
- Passionate about travel & tourism and ready to make your mark?
- Help take our high energy kiwi company to the next level!
- Join the team at Mad Campers in Auckland
Our passion for exploring NZ’s great outdoors has led us to the campervan industry, where we are fanatical about delivering the best possible vans, service and experiences to our customers.
We’re currently seeking a Traveller Experience Specialist who is ready to make their mark in a dynamic company.
The role of Traveller Experience Specialist supports the wider team as necessary. Your key focus will be on meeting high standards in all customer facing areas of the business and maintenance of the fleet. You will need to embody the energy that Mad Campers is built on and be endlessly focussed on traveller satisfaction, staying organised and managing a wide range of tasks, whilst being able to communicate effectively within the team.
Key responsibilities:
- Work with the Auckland Traveller Experience team to constantly deliver 5-star service through all aspects of the journey.
- Ability to build strong relationships instantly with travellers from various cultures and provide excellent service throughout the journey.
- Assist the team with the RCM booking system, including schedule / vehicle / system maintenance.
- Manage emails; booking requests, on road requests, traveller queries & complaints as they come through. Response time and clear communication is critical.
- Effectively manage and resolve on road issues working with fleet dept.
- Constantly look for opportunities to improve our systems and processes.
- An eye for detail required – whether it is ensuring standards inside a camper or optimising our booking schedule, attention to detail is critical in this role.
- Support the team to ensure vehicles are ready for collection – T/As, grooming, kitsets, safety, extras, etc.
- Support the Fleet Team with general maintenance and improvements if required.
- Additional projects as required by the business.
- This role and its responsibilities are dynamic and ultimately provide support to the entire business.
- Energetic team player who is prepared to do whatever it takes to ensure we operate to the highest standard!
Our successful applicant will:
- Be an energetic team player
- Have relentless attention to detail and organisational skills
- Have excellent customer service skills
- Be passionate about travel and the outdoors
- Be an effective communicator
This is a full time role working 40 hours per week (part time hours can also be considered). You must be available Monday to Sunday as required by the schedule, as well as through peak season (November to March). You must also be available to work overtime hours and some public holidays if required.
Remuneration will be based on the skills and experience you bring to the role.
The role is to be based at Mad Campers Auckland offices and operations, however you may be required to travel from time to time.
If you’re passionate about travel and tourism, and are a team player willing to help out as needed as we come into our peak season… we want to hear from you!
Contact Sarndra with your CV if you are interested in this role.
Email your CV and job reference number: MAD-AKL to the campus you attend or attended. (Email addresses are listed below.)
Please click below to email our Employment Consultant:
What happens next:
Once we receive your CV the Employment Consultant will contact you and make suggestions to improve your CV if needed. Your CV will then be forwarded to the chosen company and they will contact you directly if they wish to offer you an interview.
If you get an interview:
Make sure you are ready to make an impact, have suitable interview clothes. Don’t forget to contact your chosen Employment Consultant if you are offered an interview.