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COVID-19 novel coronavirus

COVID-19 Alert Levels 

Waikato areas Alert Level setting 
Areas of the Waikato region at Alert Level 3, Step 2 (Raglan, Te Kauwhata, Huntly, Ngāruawāhia, Hamilton Waitomo District, including Te Kuiti, Waipa District, Ōtorohanga District, Hamilton City and some surrounding areas) have moved to Alert Level 2, as at 11.59pm Tuesday 16 November. 

Auckland Alert Level setting 

The Auckland region continues to remain at Alert Level 3, Step 2. These settings will be reviewed on Monday 22 November.
The rest of New Zealand outside of Auckland remains at Alert Level 2.

On Wednesday 17 November, the Prime Minister announced that the Auckland border will reopen from December 15. 

For COVID-19 health advice and information, or if you are unwell, please contact the Healthline team (for free) on 0800 358 5453 or +64 9 358 5453 for international SIMS, or your local Doctor/GP.  In an emergency or if you have trouble breathing, call 111 for an ambulance.  Healthline has translators and interpreters available 24/7 in 150 languages and they also have Mandarin and Cantonese speaking staff available.  Covid-19 tests are free of charge.  

The NZ government has set up a dedicated COVID-19 website for the latest (and verified) information on the virus in NZ.  If you are unsure of something you have heard, you can find all official, NZ government approved announcements on this page.

Coronaviruses are a large and diverse family of viruses which includes the common cold, severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS).  In January 2020, Chinese authorities confirmed a new type of coronavirus, known as COVID-19 (formerly known as 2019-nCoV).  Although NZ currently has very few cases of Covid-19 (none in the community and a small number in border quarantine facitilies), we are strongly aware that this virus pandemic is still extremely active throughout the globe.   

If you have any queries about how ITC is operating at this time, please feel free to contact us for free on 0800 868747 (within NZ) or +64 9 373 5510 (from overseas). 

Border closures

In order to help stop the rate of infection (as to-date, all virus cases have come from people that have recently come from overseas or been in contact with persons that have), the New Zealand Government put in place travel restrictions, temporarily closing our border to almost all travelers (that are not NZ Citizens or Residents) from 23:59 on Thursday 19 March 2020.  

Exceptions can be made on a case-by-case basis by Immigration New Zealand for:

No other foreign traveler can currently enter New Zealand.  Returning residents and citizens must go in to a managed quarantine facility for 14 days upon arrival.

This temporary closure will be reviewed on a 16 day rotation.  More information can be found on the Immigration NZ’s Covid-19 page on their website.

Immigration NZ will not be processing any new student visas for people currently outside of NZ until February 2021 (an update will be provided at this time).  Student visas are still being processed for any person currently inside of NZ.  

Keeping yourself healthy

The World Health Organisation suggests people follow this advice:

Mental well-being

It has been quite a stressful time over the last year and it is quite normal to feel distressed or to experience symptoms of stress during this time. The lock-down, economic issues, media coverage & public discussion of COVID-19 may start to have an effect on you and your mental well-being.  

If any ITC student would like to chat with us about how you are feeling, please feel free to contact an ITC staff member.  Also, here are some tips for managing your own mental well-being from the Ministry of Health:

    1. Spend time in places that feel safe and comfortable as much as possible.
    2. Tell yourself that how you are feeling is a normal reaction and will pass – it is nothing to be afraid of.
    3. Reach out to your usual supports – family and whānau, friends and workmates. Sharing how we feel and offering support to others is important.
    4. Keep to usual routines – mealtimes, bedtime, exercise and so on.
    5. Keep active – go for a walk each day, do an online exercise class etc. 
    6. Arrange in-person or video chats with friends and family regularly.  This can improve general well-being and help distract from distressing feelings.

However, if over days and weeks your distress or stress symptoms are escalating or you feel you are not coping, help and professional support is available.  For support with grief, anxiety, distress or mental well-being, you can call or text 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week.

Healthcare cover if you get sick

People who have or who are suspected of having an infectious and/or quarantinable disease are eligible for publicly funded health services to address the risks to other people. 

The services must relate only to all or any of the following:

For the person’s infectious or quarantinable disease, to the extent appropriate in the circumstances to address risks to other persons, as determined by a clinician. 

Citizenship and immigration status are not relevant; length of stay is not relevant.

For international students holding insurance policies that do not cover Covid-19 claims, please note, the medical services mentioned above will be covered by the NZ government – at no cost to you.  Other expenses, such as residual costs that may arise (for example, repatriation – returning to your home country, costs of parents travelling here to support a sick student, changes to existing travel bookings, etc.) would need to be paid for by the student.

For more information about the services and support available to you, click the below links: