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New Botany Campus Tutors

Posted on 22/05/2014 by

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It is with great pleasure that we introduce the team of new tutors joining us at Botany Campus.

One of the key reasons ITC students go on to do us proud in their chosen area of work is because of our wonderful tutors. They bring real-world industry experience, knowledge and contacts, but more than that they take a personal interest in each and every student. If a student is prepared to work hard and show their passion and commitment for travel and tourism, our tutors will do all they can to help them realise their dreams. (more…)

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ITC Offers Exciting Futures for Year 12 and 13 Students

Posted on 15/04/2014 by

ITC Account Manager Ceri Jenkins made a recent presentation to Kelston Girls’ Careers Academy. The event also included presentations from other tertiary partners of the academy and highlighted potential pathways for the students’ future training and employment.

2013 was the first year of ITC’s involvement with Kelston Girls’ Careers Academy. This exciting project enables students at years 12 and 13 to gain standalone travel and tourism qualifications at level 2 and 3. These can also be used towards their level 2 and 3 NCEA qualifications. These students then have clear pathways into tertiary courses at ITC if they choose to take them. (more…)

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Auckland Airport and ITC Volunteer Work Experience Programme

Posted on 01/04/2014 by

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One of the benefits of studying with ITC is the great industry connections we have. One of those connections is with Auckland Airport, and we have placed over 20 proactive students in volunteer roles as Domestic Terminal Airport Hosts. This is a fantastic stepping stone to a career in the aviation, travel and tourism industries. (more…)

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ITC Announces Flight Attending Workshops

Posted on 20/03/2014 by

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ITC’s one-day Flight Attending Recruitment Workshop will get you ready for an amazing career as a flight attendant.

Students who have taken part in this workshop have found it extremely beneficial and great value for money. “I learnt so much on this course, it really has made me re-asses when and how I apply to the airlines to be a flight attendant” said Matthew. “You don’t realise how much you need to know and be prepared for”.

All the content has been carefully compiled and prepared by several of the ITC tutorial team, of whom 9 have all worked for airlines as cabin crew or on their recruitment teams.

For only $99 you get:
• A full-day of training;
• Hands-on experience in our state-of-the-art Aviation Training Centre;
• Advice from a guest speaking flight attendant;
• A student notebook of work and information from the day; and
• A certificate of completion.
PLUS: The $99 is redeemable on one any one of ITC’s six-month courses!

You will leave this workshop with a better understanding of what the airlines are looking for and a career development plan for your dream job. This is your chance to be be fully prepared for any recruitment process and understand what the airlines are really looking for.

You can book on the course online click on this link http://itconlinetraining.com/course/flight-attending-recruitment-workshop/ or call us 0800 868747

With rolling intakes throughout the year we can’t wait to get you trained so you can get out there and live the dream.

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Introducing Alison Rigby

Posted on 11/03/2014 by

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New Short Course Tutor, Alison Rigby, tells us how the travel bug brought her to ITC.

Alison initially studied animation for three years. After completing that course in 2008, she moved to Vancouver where she worked at Grouse Mountain Ski resort.

“That was the start of my love for working within the tourism industry,” she says. “I spent the year working and travelling Canada and the United States. And I soon realised that the travel bug was well and truly alive in me!”

Alison moved to Melbourne, working in customer service jobs and extending her skill set while she saved to get to Europe.

In 2012 she moved to Amsterdam where she had a role as the new Meeting Point Manager for Sandemans New Europe Tours.

“In this position I was required to manage the tour guides’ schedules, the timing of the tours and banking. I was the face of the company and the first point of contact for tourists.

“No day was ever the same, and I had to be able to think on the spot and problem solve, as any experienced traveler knows not everything goes according to plan.

“I loved my time with this company and the amazing people I met along the way. In my spare time I was lucky to be able to do what I do best – travel!”

Alison had been travelling and living abroad for over 6 years when, in 2013, she decided to return to New Zealand and study to become a teacher. She completed the Trinity Certificate in TESOL and began teaching pre-intermediate level teens at Unique New Zealand on a short-term contract.

“I absolutely love teaching,” says Alison. “It’s an amazing feeling to connect with and help students reach their potential.”

When she saw the advertisement for a Short Course Tutor at ITC Alison says she knew this was the job for her.

“I am thrilled to be working here and able to share my experiences and passion for travel and tourism with the students.

“This role combines my two loves – travel and teaching – and I look forward to guiding students and opening their minds to the endless opportunities awaiting them in this wonderfully exciting industry.”

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An insight into Emirates

Posted on 25/02/2014 by
Chelsea at Emirates Aviation College in Dubai.

Chelsea at Emirates Aviation College in Dubai.

ITC graduate Chelsea McNeil has achieved a fantastic role at Emirates. She recently moved to Dubai and completed her training at Emirates Aviation College. Here she gives us an inside look at what it’s like once you land your dream job!

The first week focused on inducting the new recruits into the Emirates team. Chelsea says this involved medical checks, lots of speeches from different departments, and uniform fitting. The training group was also split into four batches of around 15 people for team-building activities.

“I was pretty exhausted that first week – getting up at 5am and still feeling a little jet lagged from the flight over – but I soon adjusted,” she says.

With the initial induction over, the training began in earnest.

First up was 13 days of training on safety and emergency procedures.

“The training is intense,” says Chelsea. “You learn so much in one day and then you get home and study everything you’ve learnt that day, plus more for the next day, plus homework.”

“We had practical exams every day in the amazing simulators – they create such a real environment especially during turbulence and decompression scenarios.”

The three trainers (from India, Mauritius and South Africa) were “awesome” she says.

After safety and emergency training, Chelsea had her first weekend off without any study.

She started off with some shopping at the massive Dubai Mall: “Over 1200 shops! I only managed to walk around half of the mall in 4 hours!”

Sheikh Zayed Road, home to most of Dubai’s skyscrapers is also spectacular, says Chelsea, especially at nighttime when all the buildings are lit up.

Back at training the following week Chelsea and her classmates undertook group medical training.

“It’s a little more extensive than a general First Aid course,” she jokes. “It takes about 5 days and I even learnt how to deliver a baby!”

After medical training the team picked up their uniforms and rushed home to try them on.

Image and grooming training followed. “This is a fun day where we learnt about skin care, makeup, hair, nails, fitness and nutrition and uniform.”

Next on the schedule was security. Here the trainees learnt how to conduct all security checks on board, learnt about hijacking and bomb threats and how to react in those situations.

The final part of training was service, and Chelsea says that once again the fantastic trainers made it a lot of fun.

Three final practical assessments in the simulator tested the trainees on everything they had learnt – medical, security, safety and emergency.

“It was our chance to practice everything we learnt and put it together,” says Chelsea. “It was such a great feeling to finish training!”

The graduates were then assigned their first two flights, where they are able to observe everything and experience what happens in the real world.

Chelsea’s first flight was to Chennai in India (MAA) on the Boeing 777, and she loved it.

“It was a turnaround flight, so 4 hours there and 4 hours straight back. The coolest thing was being able to sit in the cockpit for takeoff and landing. The 180-degree view was incredible.”

 

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Getting career confidence back with ITC

Posted on 20/02/2014 by

ITC Students who are studying via Distance Learning at one of their workshops

ITC Students who are studying via Distance Learning at one of their workshops

Every year many students complete one of ITC’s distance online learning (DOL) courses for the travel, tourism and aviation industries. Gaining the confidence to get out and apply for jobs can be tough, so we make career preparation an important focus of the course.

More than half of our DOL students study from home because they are looking after young children. After a few years staying at home, many lose confidence in their employment prospects.

DOL graduate Lynda says, “I felt like I had had so much time off that I had become a recluse and didn’t know how to be in the public eye anymore or approach customers with confidence. I even thought I would forget everything I had learnt in previous employment.”

Another graduate Margaret adds: “I didn’t apply for a job for months after completing my course, as I thought they would decline my application as I had not been in the work force for so long.”

Many parents want to take care of their child at home. But DOL graduate Hazel found that getting out there had a positive impact on both her and her child. “Getting a job meant I could earn much more money to support myself and my child, while also gaining a social life outside of our house. I think many single mothers don’t want to send their child to childcare so soon. It seems hard at first but you and your child will adapt,” she says.

Lynda says that the ITC course helped her a great deal. “Training with ITC contributed a lot to gaining my confidence back. Having the phone assessments and orientation, and even graduation, and being amongst other people was a boost. With anticipation I wanted to get back into the work force and show off some recapped skills,” she says.

Lynda is also an advocate of gaining work experience while you study and says that having a part-time, casual job gave her a big confidence boost.

Margaret found that getting out there and applying for jobs was a useful learning experience in itself. “I wasn’t successful in my first application. I didn’t let that get me down: I used it as a learning curve. I took out my ITC notes on career preparation to make sure I was ready. For my next application, I knew exactly what I was going to say to any question asked, and was able to reply back in full confidence.”

Margaret now works for the call centre at Qantas Airways, Lynda is working for Flight Centre in Perth (WA) and Hazel works at Auckland Airport for Menzies Aviation.

As Margaret says: “Don’t let fear get in the way of your dreams. If you prepare for your interview, all will fall into place and your dreams will come true!”

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Travel and tourism comes to the mall

Posted on 08/01/2014 by

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The ITC team in Botany Town Centre

ITC staff and students had a fantastic day promoting the college and the airline, travel and tourism industry at Botany Town Centre.

The college had a promotional stand at the mall and attracted a great deal of attention.

“We all had fun chatting to the numerous friendly shoppers about the amazing courses we offer,” says Natasha Allen, Campus Manager Botany. “People were really interested to hear about the thrilling famil trip and the work experience week, which literally gives our students a foot in the door of our dynamic industry.”

The ITC stand featured photo books and cardboard cut-outs of an AJ Hackett tour guide and an ITC flight attendant.

“The cut-outs had holes so that people could put their own faces through and pose as the tour guide or flight attendant. It attracted so many people, young and old; it helped to fire people’s imagination about what it might be like to be in those roles.”

“This event really highlighted to everyone we met that travel and tourism is a fun, vibrant career option and ITC is definitely the place to start your journey,” says Natasha.

Keep an eye out for ITC’s promo guys and girls dressed in our funky white Kia Ora t-shirts in January and February. They will be in Botany Town Centre and at Maraetai, Cockle Bay and Eastern Beach shouting out that ITC is the place to study in 2014.

ITC Botany is proud to announce that we will be running our Level 5 Diploma in Travel & Tourism Management next year. There are only a handful of spaces left, and the first class is in March – so get in quick!

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Students and employers meet at ITC Botany

Posted on 09/10/2013 by

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ITC’s Botany Campus held its industry expo on 3 September. As always the campus and students were looking immaculate.

Another excellent group of speakers , with guests from American Express Travel, AVSEC, Auckland Bridge Climb and Bungy, Explore NZ, Harvey World Travel and Intercity.

Each presenter was assigned two students to help them set up and to keep a steady stream of tea and coffee flowing. As many excited students had arrived early, a number of presenters had to walk through the crowd by the entrance to the college, with one commenting that it was like being a film star on the red carpet!

The students were very impressed with each of the presentations, but the array of prohibited items confiscated by AVSEC at the airport caused the most interest – it is amazing to see what people think they can legitimately bring through security at our airports!  The goodies from American Express were also a big hit, especially the flasks.

Employers certainly view the ITC expo as a recruitment tool and are always on the lookout for their next super star. The presenters discussed the students, particularly those who asked questions throughout the presentations – those students did their employment chances no harm at all. Every year there are a number of students at each campus who gain part-time or full-time employment due to first the impression they make in the presenters during the expo.

The day finished with staff and presenters sharing a well-earned lunch, which allows ITC staff to interact with the industry representatives in an informal setting with a lot of information gathering and sharing on both sides.

The students got a great deal out of the day and their feedback was overwhelming positive:

“Helped by explaining different options that I hadn’t thought about before.”

“The day helped me to broaden my career thoughts and expand my knowledge on companies that I never would have though of as a career choice.”

“Gave me options to think about. Positive thoughts gained.”

“Made me realise there is more to life than flight attending.”

“Described the things we needed to have to be able to apply for their jobs.”

“Presenter spoke clearly and had valuable info about the company.”

“Very organised, was a good speaker and the content was interesting.”

“Explained more about what we should know about the job and also the qualification and requirements that they needed.”

“They made me want to apply for their job, presented it well.”

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An Excellent Season For Travel and Tourism Graduates

Posted on 02/08/2013 by

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International Travel College of New Zealand (ITC) Account Manager Ceri Jenkins has noticed an upturn in the entry-level employment market.

“If current vacancies are a reflection of the state of the industry, the future is looking very positive,” says Ceri. “I cannot remember a winter season where so many companies have contacted us to advertise entry-level roles with almost immediate starts.”

The vacancies are across a broad range of sectors, including adventure tourism, car rental, travel agency, airline, accommodation, airport and tour operators.

Ceri says there are a number of contributing factors to the upturn in the market: “There seems to be a genuine confidence out there from both employers and employees.

“Employees are taking the next step in their careers and creating entry-level vacancies, and employers are planning ahead and training new staff now to ensure they are ready when peak season arrives.”

Ceri says there is no doubt that the lure of Australia is still a factor in creating entry-level positions, with employers recounting stories of staff leaving to chase more money; but ITC’s graduates are benefiting greatly from this upturn.

The key recruitment period in the travel and tourism industry is traditionally from September to November, notes Ceri.

“If the entry-level job market is this busy now, it seems an indication that the 2013/2014 season will be an excellent one for New Zealand’s travel and tourism industry.”

ITC has been a premium supplier of full-time and part-time training programmes for the airline, travel and tourism industries since 1996, and has campuses in Botany and central Auckland.

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