Meet Toni our fantastic Study From Home Tutor

Meet Toni Young – Study From Home Tutor

Toni Young joined the Study From Home team in early 2021. Before that, she lived in Australia and the UK, and worked as a travel agent, a teacher, and for an airline and event management company.

No two days are the same for Toni. She might be working in Teams Assessment with a group of students, on a Zoom meeting with a student overseas, marking students’ work, or working on developing new course content. She sees her role as encouraging, motivating, facilitating, and counselling students.

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Meet Lynelle our amazing Study From Home Tutor

Lynelle Panton is our wonderful Study From Home Tutor

Lynelle’s background is all about travel. She has worked in leisure travel, in hotels, for rental car companies, and even as a corporate travel consultant at American Express. That’s when she joined the ITC team as a campus tutor, before moving across to the Study From Home team where she is also a tutor.

As a part-timer, Lynelle juggles her work with SFH with her home life, where she’s full-on with three kids. She loves that she can spend time with her children after school and help with their activities, while still working in an industry she loves so much and knows so well.

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Meet ITC’s incredible new addition to the Schools Team – Ruth Betham

Ruth Betham is ITC’s newest member of the Schools Team!

Just when you think we’ve already got the most passionate, awesome, experienced travel and tourism team in New Zealand, we go and find someone like Ruth Betham.

Ruth is a recent hire on our Schools Team, and she’s excited to share her skills and knowledge with young students just getting started in the travel and tourism industry.

We asked her some quick questions to learn more about Ruth’s background, and what she brings to the team! (more…)

Meet Louise Swann: Tourism guru and ITC’s newest Course Advisor

Louise Swann is ITC’s new Course Advisor.

All of the team members at ITC and Study From Home have a genuine passion for travel and tourism, with countless years of experience in the industry. We believe that’s vital if we’re going to train the next generation in how to work in travel and tourism.

With our newest team member Louise Swann (or Lulu), we’re bringing in decades of experience. But not just that, we’re welcoming back a student who graduated 20 years ago, spent that entire time travelling the world, meeting people, and gaining experience in the industry.

Now, Lulu is back at ITC as a brand new Course Advisor, and is ready to share her wealth of experience and relentless energy and passion for tourism with students.

We asked her a little more about how it all began and what she’s been up to over the past two decades. Here’s what she had to say! 

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Meet Michelle Newsome: ITC’s newest team member!

Michelle Newsome has recently joined the ITC Schools Team, bringing with her a wealth of travel knowledge and experience.

Michelle Newsome is ITC’s newest team member, joining the Schools Team as a Tourism Educator.

And it only takes a moment hearing about her background or her passion for the industry to see why she’s the perfect fit for the role.

From the historic sites of Europe to nomadic safaris in Queenstown, Michelle has seen (and worked) it all. So we sat down for a quick introduction.
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Introducing Aruna Crichton and Susanne Snow

The lovely Aruna (on her birthday) and Susanne, our two fantastic student services advisors based at the ITC City Campus.

Aruna and Susanne recently joined the ITC City Campus team as Student Services Advisors. They are the lovely smiling faces you’ll see at the reception desk or the bright voices you’ll hear on the phone. Both ITC graduates, they are perfectly placed to help current students. Learn more about their experience and travel dreams below.

Aruna

I have always been interested in travel and tourism and wanted to work in this exciting industry. I completed a short course with ITC while in high school and enjoyed it so much I decided to enrol in 2012!

I chose to study at ITC because it’s a friendly environment and I felt so welcome from the day I first stepped into the building. I enrolled on both the Level 3 and Level 4 courses and graduated from both. This was a really good experience for me as I got to learn new things about the industry and see places I’ve never been to. I enjoyed going on work experience with SkyJump as I got to see what it’s like to work as one of the frontline staff dealing with a lot of international tourists. I also had the opportunity to experience one of New Zealand’s major tourist destinations – Rotorua. This was a huge highlight for me.

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5 quick questions with ITC tutor Amy McPhail

ITC tutor Amy McPhail used to be a flight attendant for Virgin Australia – it’s no surprise that flight attending is her favourite subject to teach!

Amy McPhail is a tutor at The International Travel College of New Zealand’s City Campus. She brings a wealth of knowledge to the classroom. We asked her five quick questions about her passion for aviation, travel and tourism.

1. What sparked your interest in travel and tourism?

When I left high school I had no idea what I wanted to do for a job, let alone a career. One day I was at home flicking through a newspaper and I came across an advertisement for a travel course. As soon as I saw the picture of the Flight Attendant, I knew that was what I wanted to do. A week later I was enrolled and starting my journey towards a fabulous career in travel and tourism. Completing my Certificate in Travel and Tourism gave me a great foundation to launch my career and introduced me to the wide variety of work available in this exciting industry. I have since worked in a variety of roles in the tourism industry, including working for Hilton Hotels, as a flight attendant for Virgin Australia, for a travel wholesaler and as a travel agent.

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Introducing Sharon Roy

Sharon Roy is the new friendly face at the ITC Reception Desk

Sharon Roy studied at ITC and is now working at the college as our new Student Services Adviser. Below she tells us a little bit about herself. 

Noa’ia e mauri, as you know I’m Sharon Roy your Student Services Adviser. I attended Epsom Girls High School where some of my favourite subjects were Geography and Travel and Tourism. (more…)

Introducing Ronika Lal

ITC’s new Academic Services Assistant Ronika Lal loves travelling and meeting new people. Here she is pictured in Glenorchy, Queenstown

Ronika is our new Academic Services Assistant. She joins ITC from a customer service and administration background. Below she tells us why she decided to pursue a career in travel and tourism.

I studied a Bachelor of Commerce at the University of Auckland initially majoring in Accounting. However, in my second year I realised it just wasn’t for me. So I had a big think and ended up majoring in International Business and Management. It just was not worth committing money, time and effort into something I didn’t love. (more…)

Introducing Jess O’Connor

Jess recently joined the ITC Marketing Team

Jess is our new Marketing Executive. You can find her at the City Campus writing all sorts of exciting marketing material or perhaps updating one of ITC’s social media accounts. She tells us how a recent holiday in Ireland inspired her to come back to New Zealand to pursue a career in travel and tourism.

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