News
ITC short courses inspire secondary school students to study tourism at tertiary level

A group of secondary school students learn about NZ’s exciting tourism industry thanks to an interactive ITC short course.
The International Travel College of New Zealand’s passion for the tourism industry has inspired a cohort of secondary school students to pursue this exciting career choice.
Every year, the ITC short course team educates hundreds of 15, 16 and 17 year olds about New Zealand’s airline, travel and tourism industry, through interactive lessons, practical activities and industry visits.
The aim of these short courses is to show students what it’s really like to work in tourism, so they have plenty of information when it comes to making a decision about what to study when they leave school.
While some go on to pursue other passions, many short course students ‘catch the tourism bug’ and decide to study the subject at tertiary level. This is a great win for the tourism industry, which is currently in a high-growth phase in New Zealand and in need of skilled, motivated workers.
Posted in In Schools, In the Community, News | Tagged ITC, tourism education, tourism in secondary schools, Tourism Industry | Leave a replyITC Industry News Bulletin #26
Posted on 12/11/2015 by Jess O'Connor
In this week’s airline, travel and tourism news, Qantas and American Airlines announce a new daily service between Auckland and LA, accommodation providers enjoy another record-breaking month and more.
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New American air service brings economic benefits
Qantas and American Airlines have announced a new daily route between Los Angeles and Auckland, with regional New Zealand connections via Jetstar. Chief executive of the Tourism Industry Association Chris Roberts says this new service is yet another step in the right direction towards NZ’s Tourism 2025 goals.
“The US is our third biggest visitor market and they enjoy what we have to offer. Tourism operators around the country will be keen to support this new service with activities and experiences that appeal to North American visitors,” says Mr Roberts.
“It’s fantastic to see airlines responding to the strong demand out of North America to visit New Zealand by increasing the supply.”
The new service is planned to commence in June 2016.
Posted in News | Tagged American Airlines, Chinese travellers, Hobbiton, Industry News, Qantas, Wellington | Leave a replyITC Industry News Bulletin #25
Posted on 05/11/2015 by Jess O'Connor
In this week’s airline, travel and tourism news, New Zealand’s Great Walks are launched on Google Maps, the TIA supports a review of tertiary education, Air NZ wins another top award and much more.
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New Zealand’s Great Walks launch on Google Maps
360 degree views of New Zealand’s Great Walks are now available on Google Maps, including popular tracks such as the Abel Tasman and Routeburn.
The imagery was captured by the Google Street View Trekker, a backpack with more than 300 cameras which take photos every few seconds.
Ross Young, spokesman for Google New Zealand, said the addition of the Great Walks to Google Maps is likely to do wonders for tourism.
“Immersive technology experiences like these give international tourists the chance to see first-hand how stunning our country is before they travel,” says Ross.
“This is a great example of business and government working together to use technology and the internet to tell New Zealand’s story to the world.”
Posted in News | Tagged Adventure Tourism, Air New Zealand, Google Maps, New Zealand Great Walks, Qantas, Royal Visit, Rugby World Cup, Tourism |Last chance to apply for an ITC 2016 scholarship
Posted on 03/11/2015 by Jess O'ConnorWould you like to win some money to go towards your studies at the International Travel College of New Zealand (ITC) in 2016? If you’re passionate about airline, travel or tourism, you could be eligible for a scholarship.
We have a pool of $25,000 on offer, with scholarships ranging between $1000 and $5000 each. Entries close on 7 December, so you have just one more month to submit your application.
Don’t miss out on this fantastic opportunity to receive financial assistance. Apply now to get your travel and tourism career off to a flying start.
Posted in News, Student success | Tagged 2016 courses, Aviation, education, ITC scholarships, Tourism, Travel | Leave a replyITC Industry News Bulletin #24
Posted on 29/10/2015 by Jess O'Connor
In this week’s industry news, tourism comes closer to toppling dairy as NZ’s top export earner and Waiheke Island is voted as one of the world’s must-visit destinations for 2016, plus much more.
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Waiheke Island world’s fifth best region: Lonely Planet
Lonely Planet has named Waiheke Island as the fifth best place to visit in 2016 – an accolade that is expected to attract thousands of tourists to the island’s beautiful shores.
According to Lonely Planet’s marketing director, Chris Zeiher, Waiheke was chosen for its gorgeous natural beauty and abundance of tourism activities.
The island is “a utopia of secret coves, beautiful beaches, rolling vineyards, luxury lodges and bohemian sensibilities,” Mr Zeiher said in a statement announcing the list.
“In 2016 Waiheke Island is welcoming the world to sample from its abundant offerings and inviting all visitors to fall under its spell,” he added.
Posted in News | Tagged Air New Zealand, dairy industry, Jetstar, Lonely Planet, Tourism Industry, Tourism Industry Association, Waiheke Island, YHA New Zealand | Leave a replyITC Industry News Bulletin #23
Posted on 22/10/2015 by Jess O'Connor
In this week’s industry news, the border levy fees are set, spring attracts high numbers of international visitors and Fullers is investing in two new ferries, plus much more.
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Level of a new international ‘travel tax’ set
Despite opposition from several industry leaders, including the Tourism Industry Association (TIA), the government is pushing ahead with the ‘travel tax’. New border fees will be charged from 1 January 2016, it was announced last week.
The fee is $21.57 including GST for air travellers (return trip) and $26.22 for those arriving by cruise ship, boat or private plane.
Minister for Primary Industries, Nathan Guy, told Radio New Zealand that the fees are in response to the increased number of arriving and departing travellers.
“All travellers are a risk as they could inadvertently carry ‘hitchhiker’ pests or prohibited items with them. The levy will allow border activities to respond to future demand and create a more sustainable platform for border risk management services,” Mr Guy said.
The TIA expressed disappointment with the decision in a press release published late last week.
Posted in News | Tagged Border Levy, Cycling, Domestic Tourism, Fullers, New Zealand Tourism, Spring, Tourism Industry Association | Leave a replyITC Industry News Bulletin #22
Posted on 15/10/2015 by Jess O'Connor
In this week’s Industry News Bulletin, we take a look at tourism in the South Island, with both Queenstown and Christchurch experiencing growth and forecasting a busy summer season.
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As construction projects inch closer to completion and companies begin to return to the CBD, the Christchurch business community is enjoying ‘a renewed sense of optimism’, the New Zealand Herald reports.
In this in-depth feature article, the Herald interviews a series of Christchurch businesspeople about the current climate, five years after the 2010 earthquake.
Canterbury Employers’ Chamber of Commerce general manager Leeann Watson told the Herald that businesses are now beginning to return to the CBD.
“All businesses had to move out of the central city because it was closed down for a considerable amount of time, so they didn’t have any choice but to go and set up elsewhere,” Ms Watson said.
“What we’re seeing now is those businesses have come back and are coming back.”
Christchurch’s regeneration is a positive sign for the tourism industry, with more people visiting the Garden City each year. Christchurch and Canterbury Tourism chief executive Tim Hunter is expecting this summer to be another busy season.
Posted in News | Tagged Air New Zealand, Christchurch, Hospitality New Zealand, Industry News, Queenstown, Tourism New Zealand | Leave a replyITC Industry News Bulletin #21
Posted on 08/10/2015 by Jess O'Connor
Air New Zealand dominates headlines this week, reporting strong growth and winning national recognition at the Tourism Industry Awards.
TOP STORIES
According to businessman Mark Lister, the head of private wealth research at Craigs Investment Partners, Air New Zealand is currently faring extremely well, despite increased competition, capacity increases and other challenges.
“There’s a lot of things that have just gone their way, in terms of fuel prices, tourism trends and the domestic economy,” Mr Lister told the New Zealand Herald.
“But they’ve also made some great progress themselves among the things they can control in terms of fine-tuning routes and making sure they’ve got capacity where they need it, improving the fleet and doing what they can about competition.”
Air New Zealand held its AGM in Auckland yesterday afternoon (Wednesday October 7) and is forecasting strong growth over the next 12 months.
Posted in News | Tagged Air New Zealand, cruise ship season, Department of Conservation, Hotel Industry, Jetstar, Sir Peter Jackson, Stewart Island, Tourism Industry Awards | Leave a replyITC Industry News Bulletin #20
Posted on 01/10/2015 by Jess O'Connor
In this week’s ITC Industry News Bulletin, the TIA commit to tackling challenges as the tourism industry grows, a Chinese celebrity fronts a new safe driving campaign and much more
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TIA: the pressures of tourism growth – riding the wave
The Tourism Industry Association (TIA) is committed to ironing out challenges as the nation ‘rides the wave’ of a huge tourism boom. In a statement released this morning (October 1), TIA chief executive Chris Roberts said the industry’s challenges will be a key agenda point at the TIA National Tourism Summit in Wellington this November.
“With growth come pressures. How can we successfully host thousands more visitors, spread them around the country and make sure they don’t all want to come in summer? How can we protect our natural environment and keep the goodwill of Kiwis? Where will the infrastructure investment come from? Can we attract the right staff? And how can we ensure we consistently deliver world class visitor experiences?” Mr Roberts said.
These challenges are likely to be on many people’s minds as we progress into this next period of growth, just ahead of what looks to be another record summer. The TIA Summit intends to generate discussion around these important issues. Registrations are now open for the event, to be held on Thursday 19 November.
Posted in News | Tagged Air New Zealand, Tourism Industry Association, Tourism New Zealand | Leave a replyITC students enjoy confidence boost with X Factor fun
Posted on 29/09/2015 by Jess O'Connor
Every year the ITC Botany Campus holds an X Factor style competition. This is a great way for students to practice their teamwork skills and overcome stage fright.
“The tourism industry is all about people.” This is something ITC students hear multiple times from their tutors throughout their studies. ITC places a huge emphasis on customer service skills, as there’s nothing more important in the tourism industry than being able to work with a variety of different people – all while maintaining a bright smile and friendly attitude.
For some people, great customer service comes naturally, but for others – especially those who are shy – it can be hard to talk easily to strangers. The ITC tutors do their best to give shy students a confidence boost, through effective training and support.
However, sometimes the best confidence boosts come through trying something a little bit different!
Every year the ITC Botany Campus holds an ‘X Factor’ style competition. This student event is designed to be a bit of fun, but it has the added bonus of helping people overcome their stage fright and learn how to speak with confidence in front of crowds – a skill that is invaluable out in the industry.
Posted in News, Student success | Tagged Customer Service, ITC Botany Campus, ITC teamwork, people skills, Student success, team building | Leave a reply












