In the Community
The International Travel College of New Zealand (ITC) has formed a strong industry link with Auckland War Memorial Museum to help students gain practical experience in the areas of sales, marketing, and account or relationship management.
ITC has been a premium supplier of full-time and part-time training programmes for the airline, travel and tourism industries for over 14 years. ITC Botany has been based in the Botany shopping mall since 2005, and is now training over 300 students from Manukau and the surrounding area.
ITC’s Sales Executive Ceri Jenkins has been working with Auckland Museum’s Tourism Manager Adam Taylor to place students in volunteer positions. They have created a programme that will see students keeping the museum’s agents up to date with events and activities.
“The students will be representing the Museum every month by visiting the hotels, motels, backpackers, I-sites, language schools and other tourism operators” says Adam.
“The museum’s staff has placed a great degree of trust in our students and in our ability to train them well for these kinds of roles,” says Ceri.
And the students are already validating that level of trust. They visited Daniel King, Auckland shop manager for Stray, Spaceships Global, and Adventure Tours NZ and OZ. Daniel emailed the museum “Just to let you know we have your brochures in my shop, also we got some new stuff from your charming assistants. They just came into the shop and they were awesome! You did well to find them.”
“You can’t ask for better than that!” says Ceri.
The museum’s staff was so impressed with the standard of ITC’s training that it decided to use ITC as its only source of candidates for ten part-time positions in its two onsite retail outlets.
Jude Bottomley, the museum’s retail operations manager says, “Many thanks to you and your team for the outstanding group of young people, who will be great ambassadors not only for ITC, but also for the Museum. I wish each and every one of them the very best for future.”
And the future looks bright for the ten selected students. If they impress during their part-time roles, they could very well land themselves full-time positions at the museum. They will also be building valuable relationship networks throughout Auckland’s tourism industry.Posted in In the Community, News | Leave a reply