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“The happiest place…”

Posted on 16/09/2014 by
Cara (ITC Graduate) working at Disney

Cara (left) working at Disneyworld in Florida after completing her course at ITC, with Natasha (right) ITC Campus Manager Botany

Natasha Allen, ITC Campus Manager Botany, recently returned from a trip to the happiest place in the world, where she caught up with ITC graduate Cara Adams.

Natasha says the excitement of the trip started before they had even left New Zealand at the Koru Lounge at Auckland’s International Airport where she, her husband and their two very excited children sampled the complimentary food (and Natasha and her husband the wine) before boarding their flight. (more…)

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Introducing Kyleigh Mooney

Posted on 30/07/2014 by
Kyleigh Mooney, new ITC Recruiment Advisor

Kyleigh Mooney, new ITC Recruiment Advisor. She joins ITC with a wealth of experience in the airline industry.

Kyleigh is our new Botany Campus Recruitment Advisor. She joins ITC with a vast experience of airline knowledge and flight attending experience tells us about her exciting career in travel and what she is looking forward to at ITC. (more…)

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New Botany Campus Tutors

Posted on 22/05/2014 by

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It is with great pleasure that we introduce the team of new tutors joining us at Botany Campus.

One of the key reasons ITC students go on to do us proud in their chosen area of work is because of our wonderful tutors. They bring real-world industry experience, knowledge and contacts, but more than that they take a personal interest in each and every student. If a student is prepared to work hard and show their passion and commitment for travel and tourism, our tutors will do all they can to help them realise their dreams. (more…)

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Turkey 2013 – Trip of a lifetime

Posted on 19/05/2014 by

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In April 2013 ITC Travel Tutor Steve Burke received a long service award of $10,000 to take a trip anywhere in the world. Here he tells us how he spent the holiday of his dreams. (more…)

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Introducing Shane Te Waa

Posted on 17/05/2014 by

Shane new ITC Tutor

Shane Te Waa is a new tutor at ITC. Here he tells us about his love for and experience in this “rich and dynamic industry”. (more…)

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Introducing Amy McPhail

Posted on 20/07/2013 by

Amy
I am so delighted to introduce myself as a new Travel and Tourism Tutor here at ITC.

I began my career in travel just as you are, as a student studying towards a Certificate in Travel, Tourism and Business. This gave me a great foundation to launch my career and introduced me to the wide variety of work available in this exciting industry.

After completing my study I moved to Australia and began my first job in travel working for the Hilton Hotel in Brisbane. My dream of becoming a flight attendant came true when I was hired by Virgin Australia to be part of the crew that would launch Virgin’s new international airline out of Sydney. After four years in Australia I decided it was time to return home and have since worked for a travel wholesaler and as a travel agent.

My favourite part of working in the travel and tourism Industry is, of course, the travel. I have been extremely fortunate to see some amazing destinations through my work including Fiji, Thailand, the United States of America, South Africa, Italy, Austria and Switzerland. Working in travel can be extremely rewarding and fun. If you work hard and want to succeed the world truly is your oyster!

I can genuinely say that I have used all of the skills that I learnt through my Certificate in Travel at some point in my career, and that is why I am so thrilled that I will be teaching such a practical and valuable course. As a tutor I hope to be able to inspire in you the same passion for this industry that I have discovered, and I can’t wait to share my knowledge and experiences with you.

I’d like to leave you with one of my favourite travel quotes: The world is like a book and those who do not travel read only a page – Saint Augustine.
I look forward to meeting you all!
Amy McPhail

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Tutor Profile: Tessa Henwood

Posted on 02/07/2013 by

Tessa & her class

ITC’s newest tutor Tessa Henwood tells us about how her love of hospitality and tourism has led her to travel all over the world: and how it all started in a Yorkshire pub.

I was born in the UK, and when I left school I started working as a barmaid in pubs. I met so many interesting people and had so much fun; I just knew I had to pursue a career in the hospitality and tourism industry.

Although I was not very academic I decided to try and gain a qualification, so I enrolled in a Higher National Diploma in Hospitality Management with Tourism. I loved the course; it was so practical and it taught me so many things that I have used in my working career. In the end I stayed on an extra year to complete the Hospitality Business Management Degree. I graduated with a First Class Honours degree, which is one of my proudest achievements.

After university I just wanted to see the world! I worked hard, saved money and went traveling to as many amazing places as I could. Wherever I went, whether it was Cuba or Peru, Europe or Africa, I enjoyed amazing adventures and learned so much about myself.

After landing in New Zealand, I travelled for a year, working my way around the country in different backpacker hostels. I loved working in the tourist industry in New Zealand! The range of adventure attractions, beautiful national parks, and interesting cultures and history make the country unique and different to anywhere else I have ever traveled.

I eventually settled in Auckland working for the YHA as operations manager. Around this time I also started working with ITC, providing work placement opportunities and giving career presentations.

When I first visited the college I felt I had found somewhere that not only shared my passion for the travel and tourism industry, but that was also encouraging people to dream big. I believe that everyone has the potential to do anything, and I feel that by working with ITC and all my colleagues we can help people achieve their dreams.

 

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Tutor Profile: Hala Akkad

Posted on 19/06/2013 by

ImageITC tutor Hala Akkad has over 25 years’ experience in staff training and customer service in the travel, tourism and hospitality industries. Here she shares some information about her background and her love of travel and adventure.

I started working as a guest relations officer at the Sheraton Hotel, then moved into sales and marketing with the international hotel brand Le Méridien.

I decided to move into the airline industry, which was a great life-changing decision. I began as a flight attendant, and then became a flight attendant safety instructor with Saudi Airline. During my time there I enjoyed teaching 54 different nationalities of flight attendants from all around the world.

After this I worked as a senior airport service agent and training facilitator for Emirates at Auckland airport, where I gained extensive knowledge about the airline airport operations, customer service and experience with reservations, fares, ticketing and the Global Distribution system relating to the travel industry.

Having a passion for airline travel and cruising I have myself taken trips to many countries around the world. Places I have been to on my travels include the entire Mediterranean, most of the Asian countries, Eastern and Western Europe, the Middle East, USA, Canada, Panama Canal, Fiji, Mexico, the Caribbean and the Bahamas. The best thing about travelling is experiencing all the different cultures, food, shopping and the great outdoors. I am an outdoor person who loves walking, biking and kayaking and I try to work this into my travel whenever I can. The extent of my travels, my passion for the outdoors, and my staff training and hospitality experience means I am an enthusiastic teacher and I love to share this knowledge and experience with our students at ITC. I have enjoyed working with many different cultures during my working life, which has given me a cultural awareness and an appreciation of diversity that I also try to pass on to our students.

 

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Cathy Alder: “Just How I Always Wanted It”

Posted on 04/06/2013 by

ImageITC Tutor Cathy Alder (nee Morris), shares her experience of getting married in beautiful Rarotonga, surrounded by friends and family.   I chose to get married in Rarotonga because it is my favourite place on earth.

As a flight attendant I went there many, many times and in the back of my mind I always thought this would be the place I would get married.

Because I wanted my wedding in a specific place and time, I spent a year planning. It felt like a long wait, but to me the excitement of a holiday starts right at the planning stage, and it was definitely worth it!

Getting on the plane felt so familiar and made me miss flying, but my main feeling was excitement and when we landed I thought: “I’m finally here!”

Waking up on a beautiful beach in Rarotonga is bliss. I’m an early riser, so at 6am I set off for a walk to soak in my first day in paradise. Because I was thinking about fitting into my wedding dress I ran the rest of the mornings before the big day! You couldn’t find a nicer place to exercise.

I spent the days before the wedding hanging around with family and friends, being looked after by the amazing staff at our hotel, shopping in the local markets, swimming, kayaking, sunbathing and eating some of the best fish in the world.

And then I got married on a perfect day on a perfect beach with all the people I love around me… just how I always wanted it.

If you have never been to Rarotonga, I recommend this little island for so many reasons: it’s close; you can use NZD; it’s cheap; the people are lovely; there are Kiwi cafes and great coffee; and the swimming and snorkeling is some of the best in the world. You can find plenty to do or really just do nothing at all.

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10 great years at ITC

Posted on 03/04/2013 by

Two of ITC’s staff members recently reached their 10-year anniversary with the college. Both Justine Glackin and Steve Burke received a certificate and a trip to the value of $10,000 to thank them for their hard work and dedication to ITC.

Justine initially worked in ITC’s student services when she returned to New Zealand after six years of overseas travel. After two years at the college she took some time off for maternity leave.

“When I wanted to return to work part time in April 2006, Karen [then ITC’s Managing Director] was kind enough to offer me about 16 hours a week working from home helping with the accounts,” says Justine. “I went on maternity leave again in 2007 and came back in 2008 – once again working from home.”  

Justine says that flexibility has been “one of the amazing things about working for ITC; and even though I don’t go into the office all that often I still feel part of the team.”

Justine is now in charge of the college’s accounts. She has a great eye for detail and a motivated, positive attitude, says Managing Director Kerry Priestley.

“Justine has a fantastic sense of humour; she’s a good team player and is just great to work with.”

For her part Justine says she is extremely grateful that the college has allowed her role to change and develop over time with the changes in her life.

“I feel really lucky and privileged to be able to do this, as not only have I been able to keep my foot in the door work-wise, but I have also been able to be a stay-at-home mum. Not a bad deal I think!”

ITC Travel Tutor, Steve Burke, worked with Kerry Priestley in the travel industry (“Many years ago!” says Kerry). His background is mainly in airlines and his experience makes him extremely knowledgeable about airlines and airfares.

But his area of specialty is IATA – the International Air Transport Association’s certification programmes. ITC is an IATA Authorized Training Center (ATC), which allows it to teach the IATA Travel and Tourism and Aviation training programmes.

“It is because of Steve’s commitment and his knowledge of IATA that we have twice had students awarded IATA student of the year and the college was named an IATA 2011 Asia Pacific Top 10 Authorized Training Center,” says Kerry.

 And Steve’s commitment to the college goes above and beyond the call of duty.

“He is always willing to get involved in events, get dressed up and make a fool of himself,” laughs Kerry. “His next costume will be the Easter Bunny and I believe he will be distributing eggs around the college.”

“He really represents the college’s belief that learning should be fun and that this is a really fun industry to be in. You work hard and you live it 24/7, but if you get involved 100 per cent like Steve does the rewards are fantastic.”

What has kept Steve at the college for the past 10 years, he says, “is the great friendly atmosphere that is evident throughout the staff and students. The tutorial staff works well together, and are always willing to help out.”

Steve says that the generous travel package to celebrate his ten years with the college was a huge surprise.

 “I am still trying to figure out my dream trip!”

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