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Rodelyn Aponte, Customer Service Representative, Fullers

Rodelyn is an international student from the Philippines and recently completed our 2 year International Diploma.

What are the highs and lows of your job?

The highs would definitely be meeting new people from around the world, people hopping off the cruise ships, which makes the job very interesting – knowing bits of their culture and sharing what Auckland has to offer. Also, it is great to make friends with the commuters. I can’t think of any lows of my jobs, everything is just perfect!

What skills have you gained from studying with ITC that you use everyday in your job?

ITC taught me the importance of customer service which is the most important thing in the travel and tourism industry.

What advice could you give to future international students of ITC?

If you are studying at ITC, you’re in good hands. Good communication with the people around the College will really help overcome various issues you might have being an international student – everyone is more than happy to help you! Be committed to what you are doing and everything will definitely be perfect!