ITC wows Explore Group staff with sales & customer experience workshops

Explore Group employees learn customer experience and sales tips at ITC’s Airport Training Centre.

Explore Group – one of New Zealand’s leading sailing and cruising specialists – recently engaged ITC to deliver sales and customer experience workshops to 26 of its staff members.

ITC was approached by Explore’s General Manager, Alyson Curran, to help prepare staff for the busy summer season.

“We were honoured to be asked to provide staff training for Explore Group,” says ITC Marketing Manager Mel Jenkins.

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ITC connects high schools with tourism industry

Teachers from around Auckland enjoy a fun afternoon at Rainbow’s End as part of an ITC Professional Development Day

On Tuesday 25th August a group of high school teachers, career advisors and STAR/Gateway coordinators became students for the day at the International Travel College of New Zealand (ITC). Every year ITC hosts several professional development (PD) days to educate secondary school professionals about the tourism industry.

“Our PD days provide that critical link between the high schools and industry,” says ITC Account Manager and PD day organiser Ceri Jenkins.

“Many of the high schools have no links with the industry and therefore have very little firsthand knowledge to pass onto the students. Once teachers have attended a PD day, they will walk away with 4 or 5 new contacts who are all keen to come in and talk to their students about what’s happening in the tourism industry.”

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ITC hosts professional development day for teachers

Teachers from across New Zealand join ITC on a mini Harbour Bridge Climb as part of a professional development day

Last Tuesday ITC welcomed a group of teachers to its City Campus for an interactive professional development day.  ITC Account Manager Ceri Jenkins hosted the event, providing the teachers with industry knowledge – and plenty of coffee and chocolate biscuits to keep them going!

These events are a great way to update teachers about what’s happening in the travel and tourism industry, so they can best inform their students about career opportunities.

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