Posts Tagged ‘people skills’
“The tourism industry is all about people.” This is something ITC students hear multiple times from their tutors throughout their studies. ITC places a huge emphasis on customer service skills, as there’s nothing more important in the tourism industry than being able to work with a variety of different people – all while maintaining a bright smile and friendly attitude.
For some people, great customer service comes naturally, but for others – especially those who are shy – it can be hard to talk easily to strangers. The ITC tutors do their best to give shy students a confidence boost, through effective training and support.
However, sometimes the best confidence boosts come through trying something a little bit different!
Every year the ITC Botany Campus holds an ‘X Factor’ style competition. This student event is designed to be a bit of fun, but it has the added bonus of helping people overcome their stage fright and learn how to speak with confidence in front of crowds – a skill that is invaluable out in the industry.News, Student success | Tagged Customer Service, ITC Botany Campus, ITC teamwork, people skills, Student success, team building | Leave a reply