Karen Houston - Founder and Consultant

Karen has an extensive background in international tourism, starting out as a tour guide and overseas agent in Spain and North Africa, before taking up a UK based position as Regional Trainer for Thomson Holidays, Europe’s largest tour operator. Over the following 15 years Karen progressed to Reservations Manager and Regional Manager before taking up the post of General Manager based in London.

A career move back into training and education for the travel and tourism industries led to the setup of her own training consultancy business. Operating in the UK and Europe Karen gained extensive experience and qualifications as a professional adult educator.

After moving to New Zealand Karen set up the College in 1996 with other business professionals. Founded on principles of business excellence the College continues to attract quality staff and students seeking the best that New Zealand industry training can offer. Karen is a leading spokesperson for the industry.