International Travel College

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Pre-Departure Information

Congratulations on choosing to study at The International Travel College of New Zealand! 

Now that you have your offer letter and invoice from ITC, we wanted to let you know of some other things that will help you prepare for your time in Auckland, New Zealand and here at the college. 

Please make sure you read this carefully and before you leave home.  If you have any questions about the information below please contact us. 


Paying Course Fees

Course fees are required to be paid no later than the date listed on the invoice you were issued*.   Please refer to page 2 of your invoice for payment options that include a bank transfer and Western Union Business (different to the normal Western Union money transfer) which is our preferred payment option as it will allow most people to pay in their own local currency, is faster and also cheaper than a standard overseas bank transfer.  You can get an immediate quote from our Western Union ITC course fee payment page.   Need help?  Then check out the Western Union/ITC guide or this quick video.

* The only exception to this is for students that come from a country that requires ‘Approval In Principal’ for their student visa by Immigration NZ (such as India, Nepal, Sri Lanka or Bangladesh). 

Our withdrawal and refund policy is noted on page 3 and 4 of your invoice and also on our Pre-Enrolment and Enrolment information.  If your student visa application is refused by Immigration NZ (and you can show us evidence of this) then all course fees received by ITC will be refunded to the student (less any international money transfer fees charged by the bank).  Please advise us if you pay your fees so we know to expect them.


Student Visa

In order to study at ITC you need to have a Student Visa issued to you by Immigration New Zealand (INZ) that specifically says you can study at ITC.  If you are using an agent, your agent will help you apply for this.  If not, you can find all the information you need on the INZ website.  Please note that Online Visa applications are processed faster and cost less than paper visa applications, so we recommend you apply with an Online Visa application.  ITC are not able to apply for you but are happy to help, so please contact us if required.       



Our City campus is located in the centre of Auckland City and there are plenty of accommodation options available very close to the college.  In particular the city has lots of apartments you can rent (on your own or share) and hostels.  Home Stays are available but will be located outside of the centre of the city and you will need to take transport to/from the college each day.  

Our South Auckland campus is located around 35 minutes from the city in a nice suburban area called Botany that also has a great shopping mall and plenty of local activities on offer.  Accommodation options in this area are mostly Home Stay or Shared House type accommodation options. 

We recommend booking at least 4-6 weeks of accommodation at a Student Hostel or Home Stay before you arrive and then start to look for more long term accommodation once you know the area better.  You can find some accommodation options listed here at the back of our Pre-Enrolment information document.  Please be careful to not enter a long term accommodation contract until you have arrived in NZ and personally visited the place you would like to stay at.    

Looking for accommodation can be difficult when you don’t know a city so the Auckland Transport website can really help you.  You put the address of where you are looking at staying and the college address (see links above), then it will tell you how long it will take by walking/bus/train etc and how much it will cost (which is very important!).  You will be able to pay the Student rate once you have your Student ID card.  


Stationery List

Our stationery requirements are quite small for our Certificate courses and for the first year of our Two Year International Diploma program because we give our students work books for each topic, however you can see the remaining Stationery requirements here.      

For the management level papers on our one year Diploma and the second year of our Two Year International Diploma, you will require text books (that cost up to $350 NZD in total), but sometimes you can borrow these from the Library free of charge or buy them second hand so it is best to wait until you arrive and have started classes before purchasing them.   


Dress Code

We have a ‘Smart Business’ dress code at the college.  Men should wear a business collared white shirt with black dress pants and black dress shoes.  Women should wear a white business shirt or blouse, black dress pants or skirt and black dress shoes (flat shoes or heels).  No jeans, sneakers or sweatshirts are allowed.  A business jacket or warm cardigan will also be necessary.

You are most welcome to bring these clothes with you from home or instead you can purchase them here when you arrive from any store you like.  You can see examples of acceptable clothing here on page 2 of the Stationery List



Appropriate travel/medical Insurance is a compulsory requirement for all international students in New Zealand and must be valid for the length of your student visa as well as cover your travel to/from NZ.  We work with a great company here in NZ who offer a competitively priced student insurance: Orbit Protect.  They offer two policies: Orbit Prime and Orbit Lite, both of which are acceptable.  One of the many benefits of purchasing insurance from a NZ company is that they do not charge an ‘excess’ fee for medical expenses, so for example, if you pay $60 to see a Doctor you can claim the full $60 back.  

Please contact us if you would like us to arrange the insurance with Orbit Protect on your behalf.  If you have already paid for insurance with your course fees, don’t forget to tell us your flight details in advance so that we can start your insurance policy the day you leave your home country.   Also don’t forget to let us know if you have any ‘Pre Existing Conditions’ as this is not covered under these policies and you will need to apply for special cover for that condition.

If you are arranging your own insurance you will need a give us a copy of the policy which includes what & how much it covers (in English) before you leave home, so that we can make sure it meets all the areas required by the NZ government (just ask us if you would like more details on this).  Don’t forget your insurance needs to cover your travel to and from NZ too.


Airport Pick Up 

For students studying on our 2 year International Diploma only and are arriving in NZ between Monday to Friday, 9.00 am to 5.30 pm (business hours), then ITC offers a free airport pick up however you must send us your flight details at least 3 working days in advance.  The person collecting you will either be an ITC staff member or a pre-arranged driver (who we will advise you of beforehand). 

If you arrive outside of business hours or are on a shorter course you will need to make your own way to your accommodation.  You can find other transportation options from the airport (such as the Airport Bus, shared Shuttle Vans and Taxis) on the transport page of the Auckland International Airport website.


Other Important Information – please read 

We have put some really helpful information into our Useful Information for International Students document such as driving in NZ, emergency numbers, workers rights in NZ, banking, holidays, Auckland weather etc.  Also our Pre-Enrolment and Enrolment information covers induction week, attendance and the Code of Practice along with a lot of other important information, so please make sure you read these documents before you leave home.



We are so excited that you will be joining us at The International Travel College of New Zealand and we look forward to meeting you in person very soon!