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Meet the first class that has ever started at the end of the year!

Posted on 29/11/2022 by

Meet our Level 3 class!

Last week, ITC launched two level 3 courses at the end of the year for the first time ever.

These are the New Zealand Certificate in Tourism with a strand in Tourism and Travel at our Auckland City campus, and the New Zealand Certificate in Tourism with a strand in Aviation, which is held at our South Auckland Campus.

These courses are also available during the year, but this time, we wanted to give students the opportunity to make the most of their summer break, and to help out the travel and tourism that’s so desperate for qualified staff.

What have the students been up to for the first week?

The first week is largely about getting to know one another and making an introduction to the coursework.

Tutor Jackie Faamausili said that they had already had an induction and done team building exercises.

“We have had a lot of team engagement activities this week, which has brought everyone together as a team quicker, and sent the awkwardness of being in a new class out the door,” she said.

They’ve also been taking photos together and making a couple of TikToks. Jackie mentioned that there’s a really fun vibe to the class and that everyone works together, and no one is left out, which you can see in one of their videos!

@vv_6344 @itcnz ♬ telephone electrolightz remix – JP 🔥

As for coursework, the class has made a start on communication skills and customer service.

“It’s the first class ever to start at the end of the year and it’s going really well. They have their first assessment tomorrow – they are nervous but I know they will be fine!” said Jackie.

We also spoke to Louise Griffiths, who is the tutor for the aviation course in South Auckland. She said that the aviation students also start with communication work, and then move on to learning about how to check in passengers at the airport.

“This is when our students start to learn all the airport codes, terminology, jargon and the many, many abbreviations we use that are unique to this industry. Aside from the theory, this subject ‘Ready to Check-in’ introduces everyone to how we deliver customer service in an airport environment, as it is a practical subject where students get the opportunity to use a check-in simulator and practice the process with each other,” explained Louise.

It’s a busy time, she says, because they cover all of that, take an educational visit to a Marae, and attend a session with an Air New Zealand recruiter all before the end of the school year.

“Many of our aviation students are very keen to be a flight attendant, and I enjoy the opportunity to share with them the varied career paths that exist in this industry that they may not be aware of, and as a tutor we know what exciting times are ahead for them from a career perspective.”

It’s not too late to join in!

The courses may have started, but it’s not too late to join and make the most of your summer by earning a valuable qualification in travel and tourism. This can give you a big head start on your plans to work in the industry, and you’ll be graduating just in time to find work later in summer.

There are currently still spaces available in both level 3 courses, so you can join in at the Auckland Campus or the South Auckland campus. Just be sure to sign up ASAP, as spaces are limited!

If you have plans that mean you can’t start studying until the end of the year, the very latest you can join either of these courses is when the main class goes back after the Christmas break on January 9. We’ll help you to catch up on the parts you missed, and you’ll be able to graduate at the same time as the rest of the class!

Interested? Don’t hesitate to get in touch and enrol in one of our summer courses today.

Campus Study – 0800 TOURISM (0800 868747) or

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