ITC Wins Excellence in Customer Service Award!
The International Travel College of New Zealand (ITC) has won the prestigious award for Excellence in Customer Service Delivery at the Westpac Auckland Business Awards 2014 – South.
With campuses in Botany Town Centre and Auckland Central, ITC has been a premium supplier of full-time and part-time training programmes for the airline, travel and tourism industries since 1996.
The award, sponsored by OfficeMax, recognises excellence in customer service. ITC takes pride in creating a warm and welcoming environment for everyone that comes in to contact with the college. Winning the award represents ITC’s continued and ongoing success in its field. The college has won 12 awards in the last seven years!
Staff from ITC’s Botany Campus donned ball gowns and sharp suits for the South Gala Dinner and Awards Ceremony, held on October 9 at the Vodafone Events Centre in Manukau. It was a dazzling occasion made all the more special by ITC’s win.
ITC Managing Director Kerry Priestley is delighted the college has been recognised for customer service as this is an area they invest much time and pride in.
“Our industry expects excellent customer service and we expect our students to be shining examples, so we have to walk the talk,” says Kerry.
“This award acknowledges the effort we have put into this important area of our business.”
Kerry took to the podium to accept the award alongside Marketing Director, Claire Huxley. In their acceptance speech they made special reference to the amazing work ITC staff and tutors do to inspire the young people of South Auckland to pursue an exciting and rewarding career in travel and tourism. ITC students have excellent job placement rates and go on to achieve great things in the industry.
“This award really is about the tutors and the team at the college, and to reflect their excellent work each and every day,” he said.
“We would also like to thank all of our supporters: the industry, the students and their friends and family. We couldn’t have done this without your enthusiasm and support.”
ITC is grateful to Westpac for its ongoing support of Auckland businesses through these annual awards. The college also extends its thanks to Auckland Chamber of Commerce, Auckland Tourism, Events and Economic Development and OfficeMax for sponsoring this category.