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ITC students step up to volunteer at Auckland Travel Expo

Posted on 18/11/2020 by

The Auckland Travel Expo featured the region’s best attractions and experiences, all with the help of wonderful ITC volunteers.

The first ever Discover Auckland Travel Expo was held over the weekend on November 14 at Shed 10, offering a chance for visitors to learn about all the experiences and sights throughout the region.

This annual event is a large undertaking, requiring a lot of planning to put together and hands on deck to help it run seamlessly on the day. Naturally, a number of ITC students were quick to sign up to volunteer their weekend time to help out.

Here’s a little more about the expo, and feedback from our student volunteers.

What is the Auckland Travel Expo?

The Discover Auckland Travel Expo is a free event that highlights the activities and experiences on offer throughout the Auckland region. It is held at the start of summer to inspire visitors to get out and explore during the warmer weather with more than 70 operators offering one-day-only deals and discounts.

It covers attractions and activities in places such as Kumeu, Waiheke, Matakana, Manukau, Howick, and Great Barrier Island, and includes an array of stalls representing some of the area’s best tourism hotspots.

The All Blacks Experience booth was there offering free behind-the-scenes tours of the new All Blacks Experience at Sky City for the first 26 people to visit their booth. Similarly, the Weta Workshop Unleashed Booth was offering free tours for the first 30 visitors.

During this inaugural weekend, more than 1,500 visitors came to check out the event. Overall it is a fun, inspiring, and lively day, but it needed a lot of work to run smoothly.

The ITC student volunteers

ITC students often volunteer for tourism and travel events, and organisers are nothing but extremely thankful for the extra help.

For organisers, our volunteers helped to make the day run smoothly with extra sets of hands and smiling faces. ITC students have become known for their passion for the task at hand, helpfulness, and trustworthiness within the industry, and organisers know to come to us when they need help they can rely on.

For students, these events offer an opportunity to gain valuable industry experience, whether that’s helping out at a booth or working at the front doors to welcome people inside. It’s also a chance for them to learn a little more about local tourism operators, and even make connections that could lead to a job opportunity down the line.

What our volunteers had to say about the event

 “The expo was a great experience to see the different varieties of tourism companies here in Auckland. All roles are customer facing so it was definitely good practice before getting into the work force. I had the opportunity to meet new people, network, talk to vendors and enjoy the benefits that came along with volunteering. Overall an opportunity worth taking and would look great on your CV.” – Angela Matautia

“It was actually a really fun experience, there were a lot of operators/companies that we’ve never even heard of before so it was great to see them all. They kept rotating us as well so we could all experience taking on different roles. We also got a small goodie bag + free coffee and icecream which was super cool.” – Jasmita Kumar

And finally, Natasha Grant of Auckland Tourism, Events & Economic Development (ATEED) had this to say about the ITC volunteers:

“They all added demonstrated such commitment and support towards ATEED’s Discover Auckland Travel Expo on November 14 2020. We had approximately 1,500 consumers attend the expo and their efforts helped to tilt our scales towards success. We hope that the experience with us helped them to strengthen their skills in customer service, increase their tourism product knowledge within Auckland and expand their industry networks.” 


ITC offers opportunities to be part of major tourism and travel events for students, leading to rewarding careers in the industry. Get in touch with us to find out how you can study at ITC and take your first step towards your dream job.

Campus Study – 0800 TOURISM (0800 868747) or

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