ITC students enjoy confidence boost with X Factor funPosted on 29/09/2015 by Jess O'Connor
“The tourism industry is all about people.” This is something ITC students hear multiple times from their tutors throughout their studies. ITC places a huge emphasis on customer service skills, as there’s nothing more important in the tourism industry than being able to work with a variety of different people – all while maintaining a bright smile and friendly attitude.
For some people, great customer service comes naturally, but for others – especially those who are shy – it can be hard to talk easily to strangers. The ITC tutors do their best to give shy students a confidence boost, through effective training and support.
However, sometimes the best confidence boosts come through trying something a little bit different!
Every year the ITC Botany Campus holds an ‘X Factor’ style competition. This student event is designed to be a bit of fun, but it has the added bonus of helping people overcome their stage fright and learn how to speak with confidence in front of crowds – a skill that is invaluable out in the industry.
The most recent event was held in late August, and every student came up with a dance, song or little skit to perform in front of the college.
ITC tutor Stacy Euston said this event is a highlight of the year for many students, even those who might consider themselves shy.
“The students really get into it and the feedback I have received has been really positive,” says Stacy.
“They love getting up there in front of everyone (once they overcome their nerves) and all the students in the crowd give them so much support – there’s lots of cheering and laughing.”
It’s student events like these that make ITC stand out from the crowd – the tutors here are always thinking outside of the box when it comes to ensuring students are inspired, motivated and that they have fun while working hard at the same time.
ITC holds events like this nearly every month, all of which help the students to boost their confidence, work as a team and make friends for life. We can’t wait for the next one!Posted in News, Student success | Tagged Customer Service, ITC Botany Campus, ITC teamwork, people skills, Student success, team building | Leave a reply