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Karen Houston - Director
Originally from the UK, Karen has a background in international tourism, starting out as a tour guide and overseas agent in Spain and North Africa, before settling back in the UK as Regional Trainer for Thomson Holidays, Europe's largest tour operator. Over the following 15 years Karen progressed to Reservations Manager and Regional Manager before taking up the post of General Manager based in London.
A career move back into training and education for the travel and tourism industries led to the setup of her own training consultancy business, operating in the UK and Europe, during which time Karen gained extensive experience and qualifications as a professional adult educator.
After moving to New Zealand with her family in 1993 Karen gained local experience in the travel, tourism and training sectors before setting up the College in 1996 with other business professionals. Founded on principles of business excellence the College continues to attract quality staff and students seeking the best that New Zealand industry training can offer.
Karen is now Director and owner of the College, a member of the New Zealand Institute of Travel and Tourism (NZITT) and member of the Tourism Training Council of the Aviation, Travel & Tourism Training Organisation (ATTTO). | 
